Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website
Emirates Airline Logo

Emirates Airline Customer Care Service

The Emirates Group

Airport Road, Marrakesh Street Junction, Al Garhoud
Dubai
United Arab Emirates

Customer Support Phone Numbers

Fax:
+971 42 955 817 3 0
Work days:
Mon7 AM - 3 PM
Tue7 AM - 3 PM
Wed7 AM - 3 PM
Thu7 AM - 3 PM
Fri7 AM - 3 PM
Sat7 AM - 3 PM
Sun7 AM - 3 PM
Help Centre
http://www.emirates.com/english/help/help.aspx

Offices and Branches
http://www.emirates.com/ae/english/help/offices/local_emirates_offices.aspx
 
Go to Emirates Airline:    Twitter  Facebook  LinkedIn Google+     

Emirates Airline Complaints & Reviews

Emirates Airline / Food

An
andalene on Sep 25, 2016
I flew from Cape Town to Dubai On Emirates airlines on the 15th September landing 2am on the 15th. I fly with Emirates 5 times a year. I was really disappointed when I received RAW fish for my Gluten free meal!! Also is there any way we can have a substitute for the cardboard rice cake...

Emirates Airline / Rude service, improper address of safety concerns.

Tt
T teom on Sep 24, 2016
I'm writing this while traveling on a long flight from US on 24th Sep flight. After a long sleep I woke up and found q supervisor With the name M Arif Ansari interrogating me in a rude lanhlguage about the seat next to me on which was empty when I woke. Up. He was asking if I touched or...

Emirates Airline / Damaged baggage

Ra
Rajvi Shah on Sep 21, 2016
I was travelling from mumbai to jfk for wedding on 23rd june with emirates. on reaching jfk, i found my bag was totally spotted with water and clothes inside were wet and damp . I complainted. In revert, i was ask to submit invoices from clothes that i bought new for wedding from US and...

Emirates Airline / Proper information not provided at check in counter

An
Ankur.Deny on Sep 18, 2016
I was travelling to Dubai from Delhi Airport. I had Power Bank in my checked-in baggage. It was not informed to me anywhere (Instruction on ticket, Emirates staff at ticket counter, any email etc.) & no one has told me that power bank in checked in baggage is not allowed instead power bank...

Emirates Airlines / Baggage lost

Ju
juliet reyes on Sep 15, 2016
Im travelled from manila on Aug.18 2016 and reach Newcastle on Aug19, 2016 together with my husband.one of our luggage missing.reported to the b aggage desh claim, she told me to field the form.the next day recieved reference from them.NCLEK 15865.rang them after 3days saying our luggage...

Emirates Airline / Flight cancelled at last minute and business class upgrade not honoured

Ro
Robinb719 on Aug 15, 2016
On 24th june 2016 flight ek834 from bahrain to dubai was cancelled at the very last minute. The next available flight was some 4 hours later and would mean that i would miss on-going connections from dubai to london gatwick and then from gatwick to malaga. Firstly i was most grateful for...

Emirates Airlines / Misbehaving and illegal offloading

Bh
Bhatti Muzaffar on Aug 13, 2016
Open letter to mr, tim clark ceo emirates airline in duabi Dear sir, i muzaffar ahmed bhatti residents of germany since 26 years, my whole family reside out of pakistan like in canada, germany and australia .Most of my cousins are also residents of usa, uk, germany, belgium, and sweeden, we...

Emirates Airline / Missing baggage and its consequences

Fa
I was in a trip from Beira (Mozambique) to Goa (India) and I am holding a ticket in which I should use Emirates flights from Johannesburgo to Mumbai with a scale at Dubai. From Beira to Johannesburg, I used South African Airways and from Mumbai to Goa I used Jet Airways. When I arrived at...

Emirates Airlines / Mismanagement of post disaster management sequelae

Dr
Dr.Khalid Farooqui on Aug 6, 2016
I am Dr.Khalid Farooqui was travelling from hyderabad to doha via dubai in emirates airlines Business Class EK527 with my wife and twin 7 month old little infants, first to start with the flight was delayed from hyderabad for 20-25 minutes, any how it was a pleasant journey just before we...

Emirates Airline - Texas, Richmond / Customer service

Bi
Bilalqayyum on Jul 30, 2016
I grew up in Dubai so I watched this airline grow but I was surprised with an experience I had yesterday that who voted this airline to be the number one . First food sucks from Houston to Dxb flight . 777 used on this route with so uncomfortable seats, then I had an emergency while in...

Emirates Airlines / Cancelled Flight

No
Noonya Arnold on Jul 25, 2016
I find it very disheartening that you cannot do anything to make up for our losses on our tours, hotels and our flights beyond Bangkok. It all stems from the fact that you cancelled our flight. In case you are not aware we make our plans months in advance and for you to cancel a week in...

Emirates Airline / Con marketing business upgrade

An
Anthony Mclintock on Jul 14, 2016
I was booking in online in Rome for my return to Johannesburg from Rome Date 13th July 2016 departure 10.55 Rome Dubai Johannesburg arriven 05.30 Johannesburg. out popped on the screen in RANDS 8900 you can upgrade to BUSINESS CLASS.I thought about it and decided to upgrade.BOY I DID NOT...

Emirates Airlines / Emirates should be ashamed ~ worse than budget airlines !

Mo
Monica Matherson on Jun 30, 2016
Thank you Emirates informed us that they've hidden the posts on Facebook that contain images of their crew to protect their privacy about Emirates provided very poor and rude service, food supplied but did not supply any beverage; when requested but we got a very rude answer there was a...

Emirates Airlines / Unused ticket

Ji
Jill Mandajoyan on Jun 24, 2016
I booked/buy an online (14 June 2016) ticket to Emirates thru their website and unfortunately I cannot travel on the said date (19 June 2016). I cancell the online ticket on the 16th June 2016 on thier website itself and follow the step by step procedures. As per other airlines regulation...

Emirates Airline / Visa

Ro
Rosielyn Diocades on May 25, 2016
I’m so disappointed that staff of Emirates are giving me different requirements and information’s. I went to Emirates group office yesterday In Deira (near clock tower), the lady who assisted me advise me that they need a salary certificate minimum of 4K. Whereas, the lady I spoke through...

Emirates Airline / Unethical Behaviour full of Lie

Gh
Ghaznavi on Apr 19, 2016
who will educate your Emirates staff working on Multan International Airport PAKISTAN. They are really non professional and mis behaving with the passengers. We had a flight for Colombo yesterday and even with refrence of your previous email regarding OTB, they took back our issued...

Emirates Airlines / Withholding Ticket Refund

Mu
MurrayK on Apr 15, 2016
Both I and my wife were scheduled on Emirates flight # EK0247, leaving on 1/29/16 from Rio de Janeiro to Buenos Aires. I found out late December 2015 that I could not make that trip. I requested a ticket refund from Emirates and they approved it. They sent me e-mail confirmation. The...

Emirates Airline / Claims reimbursement from damaged baggage and late delivery

In
Indira Iyer on Mar 10, 2016
Emirates Airlines is wonderful to fly in but recently I had a very bad experience with lost and damage baggage and claims reimbursement. My bags were transferred from an Air France flight to Emirates. They arrived 3 days later than my arrival in India from Paris. The bags were visibly...

Emirates Airline - Texas, Dallas / SALE of Ticket by MISREPRESENTATION

Yo
Yogibala on Mar 9, 2016
Purchased Emirates Business Class ticket in December 2015 for travel in March 2016 on the DFW-MAA route. Purchased through their website. Paid a premium for the Business Class travel on their Airbus A380 service from DFW. Shocked to know that we were put on a Boeing 777 aircraft. There i...

Emirates Airlines / SALE of Ticket by Misrepresentation

Yo
Yogibala on Mar 9, 2016
Purchased Emirates Business Class ticket in December 2015 for travel in March 2016 on the DFW-MAA route. Purchased through their website. Paid a premium for the Business Class travel on their Airbus A380 service from DFW. Shocked to know that we were put on a Boeing 777 aircraft. There i...

0
Contact Us

Videos

Tips How to Buy a New Car
Tips How to Buy a New Car
more videos More Videos
bdomains.com
     

Reply to

Send