Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website  
Edward Jones Logo

Edward Jones

Edward Jones

12555 Manchester Rd
Saint Louis
United States - 63131-3710
Customer Care
1-800-803-3333 0 0
Business started: 01/01/1922

Type of Entity

Contact Information
Principal: James D Weddle (Managing Partner)
Customer Contact: Complaint Department Manager

Business Category
Go to Edward Jones:    Twitter  Facebook  LinkedIn Youtube     

Edward Jones Complaints & Reviews

Edward Jones - Arizona, Bullhead City - Financial Services

Posted: 2015-10-14 by    Reviewer59325
Complaint Rating:  0 % with 0 votes
Have been an Edward Jones client for many years. After relocating to Bullhead City, Arizona, I met with and completed an account transfer to their local financial fraudster, Kari Hoffman. This advisor has continously made trades from my account without my express permission. She has bullied...

Edward Jones Trust - Won't release funds after court ordered

Posted: 2015-08-25 by    Mistreatment of trust
Complaint Rating:  0 % with 0 votes
This company has been a real bully. They have lost a gr6, at deal of money because their fees are high and the trust is small. Around 27, 000.00 as of now and could have released the funds but instead wanted court order. After almost a year, about huge attorney fee and time the court gave them...

Edward Jones - North Carolina, Chapel Hill - Best Interest of Client

Posted: 2013-09-16 by    JC LeLand
Complaint Rating:  80 % with 5 votes
My husband and I invested our inheritance and retirement accounts with Edward Jones when we moved to Chapel Hill, N.C. in 1997. Jerry Bergner was our investment counselor. My husband had dementia (he passed away in 2002) and I was not well-versed in financial matters, including understanding...

Edward Jones Oak Harbor, WA - Washington, Oak Harbor - Terrible Business Practices

Posted: 2012-06-12 by    rce4
Complaint Rating:  0 % with 0 votes
On about four different occassions agent Greg Smith has called my home trying to get me to move the money from my inherited account (a non-Edward Jones fund). He uses all sorts of tactics including false statements of fact and saying that my tax attorney and the rep from the fund do not know...

Edward Jones - New Jersey - Investment advice

Posted: 2012-06-11 by    RFJH
Complaint Rating:  0 % with 1 votes
Please, please, anyone thinking of using Edward Jones for investments, don't!!!

They lost me a lot, I am luckier than most of the people who have complained. I still have a lot. I got out of there in time. I gave them 2 1/2 years, and not one of the suggested investments...

Edward Jones - Illinois, Sullivan - lost money without be told

Posted: 2012-05-23 by    thomas,john
Complaint Rating:  0 % with 1 votes
alot of money, five years, alot of money gone, wife`s step father can do much about it because of family, but no phone calls about the money thought he was called an advisor. someone needs to check into this guy something isn`t right....

Edward Jones - California - Lousy investment company

Posted: 2011-11-08 by    Jack125
Complaint Rating:  80 % with 5 votes
Edward Jones, scam, horrible service, lost me alot of money. I have personally dealt with this company, and let me tell you, if you have any sense, do not let these rip offs handle your funds. Their only concern of course is making money for themselves, regardless of how much you lose. They...

Edward Jones - Texas, Abilene - Elder Abuse Misuse of funds Embezzlement

Posted: 2011-10-06 by    Always Watching!
Complaint Rating:  100 % with 2 votes
Shane Jennings, Investment Representative/Thief- Has misused, mishandled, and embezzled money from my elderly mother. He has taken it upon himself to fire her attorney as soon as all funds were transferred into her account after my fathers death. This man is a crook, who has declared bankruptcy...

Edward Jones - Washington, Marysville - Incompetency

Posted: 2011-09-27 by    thebigdog
Complaint Rating:  67 % with 3 votes
I had used these guys for many years, and as I was approaching retirement, I wanted to consolodate my holdings. I asked Edward Jones for assistance and they were most helpful; however, for one account, they sent the paper work to the wrong address, which caused a significant delay and cost me...

Edward Jones rep Linda Ouart - Saskatchewan, Yorkton - dishonest - self serving advisor

Posted: 2011-09-09 by    snowball2
Complaint Rating:  100 % with 1 votes
My complaint to the complaint department email was rejected and sent back - scam artists..

Complaints Department
Edward Jones

To whom it may concern:

I have a complaint to raise regarding the misappropriation...

Edward Jones Investments - Illinois, Plano - forged document accepted

Posted: 2011-08-16 by    Sheila J
Complaint Rating:  100 % with 2 votes
Investments cashed in by Edward Jones agent Jim Ward because he accepted a proven forged document without any knowledge of account holder. After abundance of phone calls, letters to both Plano, Il. office and corporate office - NO RESULTS!...

Edward Jones Investments - Poor service, raped with fees

Posted: 2011-07-21 by    Gruntled8
Complaint Rating:  100 % with 5 votes
We moved all of our investments to Edward Jones after dissatisfaction with our original broker. We had lengthy discussions about how we were looking for someone who would pay attention to our investments and keep us informed when and what to buy/sell and have a hands on approach. I work offshore...

Edward Jones - Florida, Titusville - Arrogance, fraud and elder abuse

Posted: 2011-02-05 by    Sabia
Complaint Rating:  88 % with 16 votes
The broker was given a power of attorney protecting an elder that is not able to make sound financial decisions and it took hell and high water to get her to recognize it.

Rather than respect the POA as she's supposed to according to Florida law, she fought the family tooth...

Edward Jones Company - North Carolina - Illegal & unethical practices

Posted: 2011-01-21 by    Tommy Blocho
Complaint Rating:  100 % with 4 votes
Edward Jones Company has more crooks on their payroll than the mob. You name it, they do it: churning, negligence, breach of fiduciary duty, misrepresentation, failure to supervise employees, and fraudulent actions to deprive payments. I am currently halfway finished with my extensive narrative...

Edward Jones - California, Laguna Hils - Misrepresenation

Posted:    whitefacedsaki88
Complaint Rating:  100 % with 1 votes
John Cravens of the Laguna Hils office does a poor job. Not monitoring every clients account and not communicating with them daily. No response from customer service from main Edward Jones office. I asked to close my account and they failed to respond and continued to withdraw funds from my...

Edward Jones - Stay away

Posted:    Klim
Complaint Rating:  83 % with 6 votes
Broker summoned me to his office under false pretenses saying he had "a couple of recommendatins for me" on September 3rd, one day after I was in his office with my mother and brother who were transacting business. Mr. Kedley approched me in a threatening manner to say I was not longer welcome...

Edward Jones - British Columbia, Vancouver - Unauthorized Trade

Posted:    bangus
Complaint Rating:  67 % with 3 votes
The broker, Ed Sernoski, did purchase in one of my accounts, 400 shares of BP without discussion or authorization on May 27, 2010. When I complained, I was stalled off by their compliance department and told to complain to IIROC, which is another delaying tactic. Apparently, IIROC will not order...

Edward Jones - Stocks

Posted:    pitter43
Complaint Rating:  82 % with 11 votes
To any of you out there that might be thinking of investing, stay as far away from Edward Jones as you can possibly get. I invested with them and decided that I needed to close the account. I’ve emailed them, written them, talked to them on the phone for three weeks now and can’t...

Edward Jones - Virginia, Vinton - door to door sales in neighbood

Posted:    Sally09
Complaint Rating:  56 % with 16 votes
The manager of that office came to my neighborhood going from house to house trying to drum up business.

I would expect Avon reps, deliveries from UPS, Fedex or US mail, family and friends, and even children with school fund raising material etc to show up at my door, but I never...

Edward Jones - Louisiana, Vivian - Deceptive trade practices

Posted:    Robert Charles Casey
Complaint Rating:  30 % with 10 votes
My, Robert Charles Casey's father Billy Robert Casey Died in May 15 1991. I received a fivety thousand dollar inheritance at that time I was twelve years old. There were problems between my dad and my mothers parents, they (mothers parents) felt that my mother should have been entitled...

Share with Others

Contact Us


Online Romance Scam Victim
Online Romance Scam Victim
more videos More Videos
RSS Feed

Reply to