ecMobile
reviews and complaints

Crashes all the time and I Pay $10 dollars for this trash of app, don’t let me do my job correctly and I have to call the office to sing me in or out from a job done , please don’t buy this app we need to get better support and fix the this problem now

Every time they change something you lose. Now you can’t tap buttons unless you have a pinpoint for a finger. Nice job! Super small text too. Usually you don’t get both. :(

Actually makes me want to quit my job so I don’t have to deal with this complete junk app.

It loads properly on iPhone, not iPad though, I can't pass the server info page. I can't pair my handheld scanner to the phone now, and the scan function using the camera is hit or miss depending on the bar code. Signature box is too small also. Other than those bugs it seems to work.

Just updated 7/26- CHANGE IT BACK! Do NOT need intuitive verbiage- I will never use it, we type names- that’s it! And stop auto correcting how names are spelled- most names are spelled differently!
This is not a great app to begin with- but you’re making it worse.

Didn’t know that was possible...

So I pay 10$ for this which whatever I need it for work. In android when you press the address it starts navigating automatically. Please add same function to iPhone app on ecMobile. Will give you 5 stars. Android version is way better and it’s free. Here I pay money and is not the same experience.

Paid $10 for app as an iphone user. But iphone users seem to not be able to enter starting miles when opening a new manifest or job. Please fix this. Seems an easy fix. The program DOES allow for ending mileage at close of manifest. That seems fine. This is a pretty big issue. Thanks. Otherwise good software. Thank you.

The thought of this app was excellent if your in the courier industry.
At the same time, there been moments that the app did not load correctly, would reject images, and I was not able to use the signature function on my iPhone 4.
I'm certain that there will be many improvements. But, until that time I will remain happy with my refund!

I just switched to iPhone and had to pay for this app! It’s been free on android for me. Anyways, it needs to have the same view, when I click on the manifest and then the jobs, it only shows the delivery times, not the address of the jobs, until I click on it. The android version lets u see the address without having to search through the job times

My contractor sent me to the job site, recommended I buy this app and login , and show my login to the manager. The thing is, my contractor doesn’t know the delivery list, it’s all on the dispatchers equipment they give us. So what use is this app? It only shows the job site with a start time and end time . I have no clue what to do
With the several lame options .

What kind of craptasticness is this? When I’m working I can’t be checking my app every 2 min to see if my dispatch has sent more work through, I’m driving and trying not to crash and get people their stuff on time. Cause they pay for it like that ya know!? Dispatch is super busy as well so they can’t call me constantly to let me know either. This seems like such and easy fix!
Come on and get it together ppl!

This app is great for getting the job done easily but less conveniently. I am surely happy that it’s improving...but I have a lot of difficulty reading the source or the pickup address and the destination or the delivery address in the day time and bright light bc of the small font.
Suggestion: The font size is ok but It would be very nice if you could make the addresses in the Bold style to read easily with much less stress on the eyes. At present, a person with glasses is having a great difficulty reading them in bright day light. Thank you

This company American expeditors I feel is part of the rip off to this app because they make you download it as if to send you out to work but then don’t call you out …. After advertising $1200 a wk for car drivers( and have the nerve to be rude and rush you off the phone ..and if your new to this ,this app has no value to you because there’s nothing no tutorial or anything to show you what to do with it it’s really a rip off don’t waste your money cause I’m sitting here with no contracts from American expeditors and down $10 to an app that doesn’t do a dam thing

Crash at Signature Stage Update

I am not a techie and this imay not be the reason why my EC mobile is not crashing for the last 24 hours when I go to the signature stage of my run but when I deleted a lot of old contacts that were superfluous off of my iPhone plus removed extra photos that were not needed anymore etc and then turned my phone off and on once then miraculously my signature stage was working again instead of crashing just a helpful hint that helped me and hopefully you can share it with others they can give it a try!

Sent from my iPhone
Please excuse grammatical errorsNever did this before but now when I click on the signature line it's just reverts back to the EC mobile icon I don't understand what is wrong so now I'm just taking a photo and entering instead of going to the signature line because of this issue.
Another issue is when you go to apps support it says you are L not sound so there is no support! LOL

Finally decided to buy this app for my job and it failed spectacularly! I put in my info to get in and it gives nothing but errors. What garbage!

I want a refund!

Like the title says i was charged 32$ when i downloaded the app. Then after i resolved the issue with the bank i was charged 32 a month after again. I need a refund

Unable to fix my invalid login problem even with the assistance of the driver provider unble to RESET or login with the access given to me. POOR and a WASTE OF TIME

Bought on Apple for courier company requirement. App doesn’t work on my XR iPhone.
Carrier not the issue, neither is the server for courier company. No support on e-Courier site.

This app was okay until the update because now I literally can’t even see the address on the screen unless I click on it so I’m randomly guessing which on and hoping it’s the right one.

The newest update is significantly broken. The app no longer uses gps properly and no longer sends notifications. If there were any alternative to using this thing, I'd jump ship immediately.

App uses location always (even when not in use) so it's the primary source of drain on my battery per battery management. If you use iPhone camera to scan barcodes it just crashes. Good app, just needs some recoding

Update on the iPhone needs to be fixed
The back buttons is to close to the top of the screen, it is also zoomed way to far out. The old software was way better. I’ve been using this app for over 4 years now and the new update is not it.

Made the font so small that it’s now difficult to press the back button. This is made for couriers, so that means a lot of drivers. You’d think they’d make it safer, and more user friendly for those of us that have our phone mounted on our dash.

Just bought it last night, free on Google play, I paid $9.99 on App Store. It won't scan barcodes. Like I said, so far not good. Hope to see improvements very soon. After all it is a necessity for couriers. It's part of our job. Get to it IT guy.

The data used by the driver should appear on one screen, not spread over multiple screens. It is easier to scroll to view data verses changing screens and then scrolling down. A developer should ride around with a on demand driver for a day or two