EasyJet review: Carhire

I booked car hire with easyjet when I booked my flight london Stansted to Glasgow on 24/11/2023. We arrived at the office of Green Motion. I had booked my daughter as the driver and paid with my credit card. When they tried to put my daughters passport and driving licence with my credit card details through the system their computer would not allow for this. My daughter didn't have her credit card, so we asked if we could change the driver to me because I had the credit card and also my passport and driving licence. Green Motion said they would be happy to do this but easyjet would have to change the details as we had originally booked through them and only they could change it. I contacted easyjet and they said they couldn't change it because it had gone past the pickup time. I asked them what I should do as we were stranded with no transport, they suggested I book a car direct with Green Motion so I asked if they could return my money so I could use this to help fund the new car. However they said they couldn't. So I had already paid £57.91, which easyjet have kept, I then had to pay another £200 for the new hire car.