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Direct Buy

DirectBuy, Inc.

8450 Broadway
United States - 46410-6221
Customer Care
(219) 736-1100
(219) 648-7339
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Direct Buy Complaints & Reviews

Direct Buy Auto Warranty - Extended Warranty / Vehicle Service Contract

Posted: 2015-09-01 by    Reviewer86951
Complaint Rating:  0 % with 0 votes
Do not purchase an extended warranty from Direct Buy Auto Warranty ("DBW"). I purchased the Platinum Elite LEP (DBW's top-of-the-line warranty) (the "Warranty") for $2, 600.00 to cover my 2012 F-450 through 200, 000 miles (bought the Warranty to cover the gap when factory...

Direct Buy Warranty - Worthless warranty

Posted: 2015-07-23 by    Ronnie-Peggy Valentine
Complaint Rating:  0 % with 0 votes
run don't walk away from this company!!!. i was not smart enough to check them out before purchasing a warranty from them. they sold me a warranty and took $300 dn payment from my credit card. i got smart and read reviews and called them 4 hrs later to cancel and they never responded. finally...

Direct Buy Auto Warranty - Direct Buy Warranty -

Posted: 2015-01-29 by    unhappy NJ
Complaint Rating:  0 % with 0 votes
MIDDLESEX COUNTY – A company that advertised customers "would never pay for covered auto repairs bills again" has agreed to stop operating in New Jersey within six months and reimburse consumers who purchased motor vehicle service contracts but were not provided the coverage as promised.

Direct Buy Auto Warranty, Iselin, New Jersey / Auto Warranty - SCAM!

Posted: 2014-08-19 by    Marian P.
Complaint Rating:  0 % with 0 votes
Total SCAM!!! FRAUD!!!
I purchased the Elite Platinum Warranty (VSC NUMBER 47210504) in November 2013 for a 2004 XJR.
On August 15, 2014, Direct Buy Auto Warranty denied a claim to replace/repair the Right Rear Tie Rod and the Left and Right Front Lower Control Arm Bushings, that...

Direct Buy - Auto warranty scam

Posted: 2014-07-16 by    Thomas Zeyer
Complaint Rating:  0 % with 0 votes
When I bought my car (used) I decided to by a warranty DBW offered the coverage I was looking for. I made an initial payment and was told the remainder would charged to my account over 18 months this was May 2013.
I was told there is 1month or 1000 mile waiting period before I could...

Direct Buy Auto Warranty - Deception and false advertisement

Posted: 2014-06-24 by    Shariq Quamar
Complaint Rating:  0 % with 0 votes
I have some recorded conversations with Direct Buy representativeas evidence they are engaged in deception and false advertisement.
After submitting an online request to purchase an extended auto warranty for my son's car, I received a phone call from Direct Buy Auto Warranty and...

Direct Buy - Cabinets

Posted: 2014-03-14 by    Joanie Martin
Complaint Rating:  100 % with 1 votes
Joined direct buy back in sept 2013 because we were going to do a remodel.
Went there today to pick out some kitchen cabinets for our kitchen. We already had a design. We were told it didn't matter we would have to pay 300.00 to see a designer in order to buy cabinets.
I think...

Direct Buy Auto Warranty - New Jersey, Iselin - Fraud

Posted: 2014-02-12 by    MARY ANN ORSE
Complaint Rating:  100 % with 1 votes
I just purchased a used 2006 bmw x5 4. 4i with 82, 000 miles. I started looking for extended warranty and found direct buy on line. I explained to the sales rep what i was looking for i wanted full coverage on the car because i new when and if something needed fixed on the bmw the costs would...

Direct Buy Auto Warranty - Auto Warranty

Posted: 2014-01-30 by    W Whitfield
Complaint Rating:  100 % with 1 votes
Purchased a extended warranty thru Direct Buy. The heater went out in my vehicle. I called Direct Buy and informed them that the heater went out in my car. They informed me to take the vehicle to a ASE certified company. I did. My car sat there for a day. I called Direct Buy back the following...

Direct Buy Auto Warranty - New Jersey, Iselin - fraud/scam

Posted: 2014-01-29 by    Connie Kay
Complaint Rating:  100 % with 2 votes
I, apparently along with other unsuspecting people have been taken for a scam by direct buy auto. I paid $1900 for my warranty for my 2002 Mercedes. I have had no problems with my car and even took it in last week for Service A oil change. Three days later the one year old battery was dead and...

Direct Buy Auto Warranty - New Jersey, Metuchen - Billing and Service

Posted: 2013-08-09 by    Clevario
Complaint Rating:  100 % with 1 votes
On February 2, 2013 my debit card was charged for $300.00. I thought I purchased the Warranty on January 31, 2013. Never again did I hear from this company. Never did I receive an email or mailing from this company. I was questioning what was going on with the warranty and after months of medical...

Direct Buy Membership - Florida, Pensacola - Scammed

Posted: 2013-07-18 by    demgem
Complaint Rating:  0 % with 0 votes
We took the lowest membership of $3490.00 that we couldn't really afford but the savings and conveince that was promised would have been worth the sacrifice, if it would have been true. During the orientation the subject of online shopping from your home came up. I am a handicapped person...

Direct Buy - Alabama - over priced items

Posted: 2013-05-11 by    Taking advantage of the south
Complaint Rating:  0 % with 0 votes
Everything they offer is over priced. Nothing you look up in the stores around here match, at least nothing that I can afford. The items are big money market items. Things rich people look for and buy. For example. They told me I would be able to buy things out of the places I shop. Like lowes,...

Direct Buy - South Carolina, Columbia - FRAUD

Posted: 2013-01-26 by    maxpower1950
Complaint Rating:  100 % with 2 votes
salesman implied we would save a lot of money. made it sound like we were stupid not to buy the membership. we had to take his word that another place would have charged double for the product. Also he said the prices on the flooring included shipping and installation . I went to website to...

Direct Buy - Scam

Posted: 2013-01-12 by    cinda28
Complaint Rating:  100 % with 1 votes
Direct Buy is a scam! Now I'm stuck paying a bill for $185 per month and I haven't even used the membership. I tried to cancel my membership after I was constantly begged to join and was told that I could not cancel. After talking to another representative later on I was told that...

Direct Buy - Avoid dealing with this ppl

Posted: 2012-10-11 by    Figoy
Complaint Rating:  100 % with 2 votes
I also fell for the “free laptop or tablet” offer from Direct Buy. It turns out that you must log on to ElectronicsClaimCenter.com and, after choosing your “free” product (without any description or specs) and agreeing to their terms, you can print out a Voucher Activation...

Direct Buy - Arizona, Lake Havasu City - Gift SCAM

Posted: 2012-09-05 by    Wyndflwr
Complaint Rating:  100 % with 4 votes
I received a "Gift" Certificate from Best Buy for a "free" tablet or netbook or blueray or video camera. All I had to do was redeem the "certificate" and send in $39.95. I filled everything out, read the instructions and sent a copy of my drivers license as required and a check for the $39.95...

Direct Buy Auto Warranty - New Jersey, Iselin - IS A TOTAL FRAUD!!!!!!

Posted: 2012-07-25 by    fraypanuzy
Complaint Rating:  100 % with 2 votes
I have purchased their policy 4 months ago and recently few things in my BMW started to malfunction. I brought it to the BMW dealership where they ran a diagnostic and determined that my car had an oil leak caused by a broken oil filter housing gasket and my manual gear shift override which...

Direct Buy - Was lured into Direct Buy of Baton Rouge

Posted: 2012-06-13 by    Alkinote
Complaint Rating:  83 % with 6 votes
Was lured into Direct Buy of Baton Rouge, LA by them sending a card stating we would receive a free touch pad computer and blu-ray DVD player for sitting through a 90 minute presentation last chance. This was the first card I received? We sat through the presentation (My Fiancee and myself)....

Direct Buy Warranty - Customer Service

Posted: 2012-05-04 by    Steve23
Complaint Rating:  80 % with 5 votes
These people are incredible! I had requested a quote on a 2004 vehicle I recently purchased for my son. A “Senior Underwriter” proceeded to call me and gave me a quote that sounded like it was a pretty good deal. He pressured me to give him my credit card at that moment. He said...

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