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Direc TV Customer Care Service

Direc TV, LLC

2230 E Imperial Hwy
El Segundo
United States - 90245

Customer Support Phone Numbers

+1 (800) 531 5000(Customer Service) 2 3
+1 (800) 779 4388(Hearing-Impaired Customers) 1 1
Work days:
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Direc TV Complaints & Reviews

Direc TV - Minnesota, Columbia Heights / Lmn

Mslonda on 2016-04-29
I got to watch the lifetime movie network but I haven't been able to enjoy watching because the same movies play over and over they dont ever play any of the older movies they use to show when lifetime first came on the air there are so many good movies based on true life events I...

DirecTV / Equipment/programming issues

bboycali on 2016-04-24
On 4/23/16 I noticed that all of my stations were showing duplicate programming for example western and eastern channels were showing the same thing, 1st of all I have been with Directv since 2003 and along with have to replace equipment within the last six months the service is really...

Direc TV - Illinois, Carol Stream / Direct TV and ATandT bundle promotion ( A Sham )

Tony Moore on 2016-03-22
Back in November 2015, Direct TV and ATand T offered the bundle service to us with the understanding that we would save money, monthly. Actually, the ATandT bill increased to 500.00 in two months ! Direct TV added 323.00 this month. We have trying to resolve the astronomical charges. We...

Direc TV - Wisconsin, Madison / Did not get $100 ViSA card

20mendota16 on 2016-03-21
Promised #100 VISA card when sighing up Nov., 2015. It was to be mailed to me after 3 months service with no effort on my part. Also my son was to get $100 for referring me & I was to get $ 100 for signing up. Later was told that sales person made a mistake, Son & I couldn't both get...

DirecTV - Connecticut, Windsor / TV Service

tesserct on 2016-03-09
We recently took over possession of my mother's home after she was placed in a nursing home. We decided to go with Direct for our service, apparently after taking my money, they decided since I was related to her (this is enough according to them) and she owed them money, now mind you she...

Direc TV / Charged for NO service

Jacklyn Ewerdt on 2016-02-22
I talk to a Direct TV gal in Madison, WI. At the Alliant Center for a Home and Water show, not sure the name of it. She ask if I would be interested in switching to Direct TV. I said if I could be set up with HD that I would switch. She signed me up with an appointment for someone to come...

Direc TV - California, Los Angeles / Cable internet bundle

Lisa Loepke on 2016-02-17
On 12/22/15 DirectTV (DTV) and ATT sold me an internet/cable bundle deal that has been heavily advertised after Clear Internet went out of business and DTV partnered with ATT. On 1/1/16 ATT didn’t show up for the installation and I lost a day at work waiting for them. After hours on the...

DirecTV - California, El Segundo / Worst service in the world!

Kit on 2016-02-10
Back in May 2015 I signed a two-year contract with DirecTv. Unfortunately, I had nothing but problems with this guys. I have had about five technicians come to my house and my TV still freezes up. I called DirecTv customer service many times and all they say is that I need to sign up for...

Direc TV / Being dishonest about the rates ( My rate triple in a one year time frame)

Bobbie Cornett on 2016-02-09
I signed up at our local Boat & Rv show last year when a directv spokes person promised to keep my monthly rate cheaper than my current dish network bill. I have been with Dish for a long time when the Diretv person signed me up for the Choice package that was $64.99 a month. He was also...

Direc TV - Colorado, Greenwood Village / Contract to Stay with Company

MShapiro on 2016-02-05
A few years ago, I called DirecTV for some upgrades, and I committed to stay with them for 2 more years after the upgrade based on their promise that they would provide an HD box for a new TV that we would be getting for our son. They never made good on their promise, and now they won't...

DirecTV / XXX rated commercials

Trish9nard on 2016-01-26
We had just finished watching Broncos changed channels to WGN 307 to watch Jurassic Park as a family, as we were watching - commercial came on saying "watch Jurassic Park and the Outsiders!" As the preview continued they showed two people having sex on a counter- standing up(the man...

DirecTV - Colorado, Englewood / TV service terminated,bill paid, now credit card is being charged almost $300.

Slayton50 on 2016-01-24
I terminated my agreement with DIRECTV for to service in mid Dec. 2015, because their equipment didn't get good reception where I live. After verifying that with a DIRECTV workman, I was told I would not be charged for cancelling before my contract was up, since they couldn't render...

Direc TV / Mastec installation - Theft of jewelry by installer

Reviewer11328 on 2016-01-14
There is not a day that has gone by that I don't think back to November 2011 when I had a Direct TV installer come into my house to install a new cable line to for son's surprise Christmas present. Having a newborn, I stayed downstairs and sent the tech upstairs to put in the...

Direc TV - Michigan, Burton / Wrong bill

directtvstop on 2016-01-14
We ordered Direct T.V. with the promise we would receive a month bill for $19.99 for I believe two years that included free NFL. I made the sales representative promise me that we would not receive a bill for more than $19.99 per month. Not one penny more. We never received a bill for...

Direc TV - Kentucky, Burlington / Worst Cable Service I've ever had

Reviewer66198 on 2016-01-07
From the beginning Direct TV is horrible. Three days after installation it snow, no cable. Had to get up on my roof and beat the snow off. Most of the day I had no cable. Every other month I had to call them about my bill being double. Kept charging me for NFL package and don't even...

Direc TV - California, El Segundo / Telephone Harassment after cancelling service

Reviewer20828 on 2015-12-20
We cancelled our service with this company a year and a half ago. Since then, they've sent people to our house a few times and called us repeatedly, sometimes multiple times in one week. When we tell them that we closed out our account and have no outstanding balance, they say they...

DirecTV - California, Bakersfield / Error in billing - placing bill in collection without notifying customer

muchluv on 2015-12-16
Re: Acct No. 35372815 – Direct TV Account Closed – February 2013 I am writing this on behalf of my direct Tv account listed above. I have two accounts with your company. However, I was never informed that I had a closing amount on this particular account. In order to review the bill Direct tv...

Direc TV / Upgrade

Reviewer98911 on 2015-12-14
Direct tv just did a software update that made it so I cannot watch a lot of channels in HD. They said I have to switch my HDMI back to the 5 cable component wire (which would require me to redo all my wiring because it's all hidden in the wall) to regain the ability to have HD. which...

Direc TV / Service

Jnice79 on 2015-12-12
This company is a complete joke the sales guys are pushy as can be they are thought to just speed read and ask if that's ok? Every 10 seconds I was promised my service would be completed Friday well I get the call Friday saying they will not be there till Saturday I asked how long they...

DirecTV - Washington, Raymond / $200 rebate as returning

Reviewer10069 on 2015-12-07
I received a letter from Direct TV to return to their services, if I did I would receive a $200 debit card. I signed up within the time period (Oct. I, 2015). I spent two h ours on the phone asking how to get my rebate, I was transferred to five people, they all told me that they...

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