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DiGi Telecommunications

DiGi Telecommunications review: Service

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8:45 am EDT
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I landed today at Bangkok Airport 03.11.2023 and immediately without my consent Digi decided to charge me international charges of RM39.00 per day. I had infact turned off the data and purchased a local number which is very much cheaper for a week which cost only RM40. with unlimited data and internet access. Not only I was charged HP N0:[protected] but my wife too HP N0:[protected].

I am complaining about the way Digi automatically charges me international call charges despite me turning off the data. This charges are done without my consent and when I complaint to the call centre they say they will put a stop to it but the one day charge of RM39.00 will appear in my next bill and I have raise a dispute form to get a refund. This is ridiculous the charges were done by Digi without my consent and this not the first time each time when I land in an overseas airpport this is done if I am not wrong to all their customers I think hoping they will accept and pay.. I would like to state this daylight robbery and I intend to legal action for this and also inform others in the social media of their underhand tactics.

Desired outcome: The charges to be reversed without me raising a dispute form as the problem was caused by Digi who acted in breach of law by charging without my request or consent

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  1. DiGi Telecommunications Contacts

  2. DiGi Telecommunications phone numbers
    +60 162 211 800
    +60 162 211 800
    Click up if you have successfully reached DiGi Telecommunications by calling +60 162 211 800 phone number 149 149 users reported that they have successfully reached DiGi Telecommunications by calling +60 162 211 800 phone number Click down if you have unsuccessfully reached DiGi Telecommunications by calling +60 162 211 800 phone number 143 143 users reported that they have UNsuccessfully reached DiGi Telecommunications by calling +60 162 211 800 phone number
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    Customer Service
    +60 357 211 800
    +60 357 211 800
    Click up if you have successfully reached DiGi Telecommunications by calling +60 357 211 800 phone number 41 41 users reported that they have successfully reached DiGi Telecommunications by calling +60 357 211 800 phone number Click down if you have unsuccessfully reached DiGi Telecommunications by calling +60 357 211 800 phone number 94 94 users reported that they have UNsuccessfully reached DiGi Telecommunications by calling +60 357 211 800 phone number
    Head Office
  3. DiGi Telecommunications emails
  4. DiGi Telecommunications address
    D’House, Lot 10, Jalan Delima 1/1, Subang Hi-Tech Industrial Park, 40000 Shah Alam, Selangor, Malaysia
  5. DiGi Telecommunications social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
DiGi Telecommunications Category
DiGi Telecommunications is ranked 289 among 346 companies in the Telecommunications category