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DHL

DHL

18 Parkshore Drive
Brampton
Ontario
Canada - L6T5M1
Customer Care
Phone:
1 905 861 3672 0 0
800 426 5962 0 0
 
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DHL Complaints & Reviews

DHL - Texas, Houston / DHL Deferred Payment

Re
Reviewer32130 on 2016-02-08
Received an invoice from DHL for $14.32 import taxes and $11.00 services for paying those import taxes for clearing customs. Those charges should for deferment payment should be decreased or eliminated because DHL makes delivery of foreign items daily in large quantities. Therefore I will...

DHL / Unethical Behaviour

Zo
Zoe T Dlamini on 2016-01-25
Poor Courier Service and exhorbitant charges: DHL My parcel Waybill # 7716580292 was couriered from South Africa - left South Africa - on 06 January, 2016. Delivered to me today on 25 January, 2016 at 13:47 following several e-mails to DHL and finally getting assistance from one Edith...

DHL / I have paid for a Laptop cellphones I have not received the items and correspondences are no longer present

Sh
Shadrack Lungu on 2016-01-22
Hello Shadrack,   Thanks for your reply.   ID 7414  iPhones 6S Plus 128GB: $135  x2 ID 7389 Laptop Apple MacBook Pro MD103LLA 512GB: $124  x1   Free shipping by DHL and 1pcs free Samsung Galaxy S6 Edge 128GB as gift   Bank  Account  Information:    ...

DHL - Florida, Plantation / Stay away!

Mo
Morind on 2016-01-15
It seems like having a happy experience with DHL is a myth. I bought some products from China. The tracking system showed that my order is picked up, but tracking info never updated. When it finally updated, it said the package was returned to the shipper. I also received an email stating...

DHL / Customer service

Re
Reviewer28448 on 2015-12-07
HORRIBLE SERVICE, WILL NEVER USE AGAIN. THEY HAVE NO IDEA WHAT THEYRE DOING 1- DHL canada left a package at my home, that was not mine. I called them 5x to pick up package so the person waiting for me can have it. It's been 1 wk now and I still have the package. Overtime I called I...

DHL / Releasing, Customs Clearance

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Reviewer66622 on 2015-11-13
Warning! Don't use DHL Philippines specially on your business! This company just give us nightmare and horrible experience! I cannot explain the intensity feeling of anger, frustration, and disappointment and we have. We order goods from china for reselling here in Philippines. It...

DHL / The Most Irresponsible Courier Company

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Reviewer19721 on 2015-11-13
DHL delivered my package to wrong address and released my parcel to whoever open the door on Nov.10, 2015. When I pay the duty tax at DHL YVR GW, Richmond, B.C. in the morning, I confirm the signature is requested when delivery. From 11:00 to 17:00 we are waiting for the exciting gift; at...

DHL / Shipping of Package Consignment - Stuck in Customs

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Reviewer62849 on 2015-10-06
I am waiting since weeks for a package sent from Germany to India (Bhubaneswar), sent on the 10/09/2015. The online tracking system says that the package is stuck in customs in Mumbai. In Mumbai Foreign Customs Office they told me the package has already been sent to Kolkatta. But in...

DHL - England, Hampshire, Southampton / Dangerouse Driving

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Reviewer88949 on 2015-09-07
My Crew were delivering to the Chicago Rib Shack, Unit R5 West Quay Shopping Centre Southampton, SO151QB. Our Drivers mate has stated that one of your drivers was driving very fast through the loading area. He has said that he has had to jump out of the way to stop the van from hitting him...

DHL - California, San Francisco / Misrepresentation of services & disrgard for carriage contract

St
Steffanm on 2015-08-28
In a building with a 24 concierge and mail service, DHL left a door tag for a critical urgent shipment that our company’s product launch at 2pm in the afternoon on a business day. Additionally there were no attempted calls to concerning the delivery. Rather than finding a way to attempt...

DHL / Do not use

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Reviewer10142 on 2015-08-25
The shipment was promised to be delivered on the 1st day, wasn't delivered until 7 PM, no one available. 2nd day, promised to be delivered by 5PM, one hour later, and didn't receive package until the next business day. DHL delivery driver could not find location-poor service. I...

DHL / Broken Parcel

Dm
dmorenoh on 2015-08-11
They sent me a parcel from Chile to Auckland. The parcel was a very delicate wind trainer for my bike that was carefully protected. Nevertheless, the "brilliant" DHL services smashed the box like a piece of nothing, the box arrived all broken and smashed. In fact, they opened the box...

DHL / Falsely signed for delivery

Ju
Jumana_ on 2015-07-01
I had ordered some cosmetics off a trusted south korean website and paid 30 $ for priority shipping since i will be traveling in a couple of weeks and need to recieve it before i go, i recieved confirmation of my order and of the shipping address and a shipment tracking number...

DHL / False charges payable twice

Mi
mimia on 2015-01-26
dhl muscat has some admin charges to bring in the good from custom i alreayd pay dhl to bring in the stuff to the sender and once it comes to muscat charge me seperate i end up paying twice once to dhl international and one to dhl muscat theses charges has no basis and since they hare a...

DHL - British Columbia, Vancouver / Said signed and delivered online - never got my document

Ho
HowTheHeckUsersTaken on 2014-07-24
I just panicked as these are original marriage documents and affidavits and certificates being which can not be replaced and I might have to travel back to my wife's country to get and that will further delay us trying to submit papers for immigration!!! Paid $70.00 for just a few...

DHL / 2 days after after cleared custom, betrayed and resend for custom

Ha
Haluk Testereci on 2014-06-27
my Internet purchase, Carried by DHL cleared at Turkish custom w/ no hassle or fee, next day transferred 1200 km away my town. I have call saying within few minutes will be delivered home by local DHL...After about half hour i have been told item hold by senders email ( problem paypal...

DHL - Ontario, Dryden / Shipment disappeared - no customer service

Da
Daniel Lick on 2014-04-22
This Company sucks! I have been waiting for 6 weeks for my shipment from China. It was almost impossible, but I managed to contact customer services and they refused to do anything - all they would do was read back the info on the tracking site - that I could access myself (and have...

DHL / DHL service is pitiful

Am
AmirT on 2014-03-10
DHL's service is pitiful have ordered two different shipments from India and form two different companies, paid for both of them in advance for DHL shipment to my doorstep to Yerevan, Armenia. On 11 march 2014 I received a phone call from some employee of DHL Armenia requesting that I...

DHL / Wrong consignment delivered

Ta
Tarun Bora on 2014-01-07
I booked a courier through the attached consignment way bill 1415154720. The consignment has been delivered to address given by me but it contains documents pertaining to some one else.. please see all attachments. Then where is my consignment ??? When and how i am going to receive it ? I have...

DHL - California, Orange / Stolen Packages

Ge
geochic77 on 2013-12-27
Part of our business requires us to import merchandise from China. Our merchandise that was valued at around $5, 000 wholesale was delivered by DHL and placed outside of a gated 4 foot cyclone fence with a separate service gate several feet down. The driver claims he left the packages out...

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