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Corelle Brands

Corelle Brands review: Customer service

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7:35 am EST
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I placed a very large order for dishes thru corelle.com. I realized after unpacking that I ordered the wrong bowls and the ones I recieved (6 of them) had rust colored stains on the bottom.

I called customer service, was on hold for 40 min. When my call was finally taken, I spoke with Nico, I explained I had ordered the wrong bowls and that they came with stains on the bottom and wanted to know how to go about exchanging them, I was on the phone with him for approximately 30 min, he kept putting me on hold, he finally told me to keep the wrong bowls as a "gift" and he would send an email that I would need to fill out and they would send me the correct bowls. I filled out the email only to get a response that they would not do what Nico said they could.

After multiple emails back and forth, advising they listen to the recording of our conversation and that I didn't understand why I was told to keep the bowls as a gift if that was something they couldn't do, I finally gave up, as they are not responding back to me anymore

So now I have bowls that are the wrong color with rust colored stains that will not wash off.

I will NEVER order another item from this company

Claimed loss: 25.00

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  1. Corelle Brands Contacts

  2. Corelle Brands phone numbers
    +1 (800) 999-3436
    +1 (800) 999-3436
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    Customer Service
    +1 (855) 495-7253
    +1 (855) 495-7253
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    Sales
  3. Corelle Brands emails
  4. Corelle Brands address
    12000 Molly Pitcher Highway South, Greencastle, Pennsylvania, 17225, United States
  5. Corelle Brands social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 31, 2024
Corelle Brands Category
Corelle Brands is ranked 6 among 13 companies in the Cookware and Diningware category