Complaint Rating:

I had taken Airtel post paid connection in May 2005 & upto April 2007 every thing was clear.

But in May 2007 they had informed over phone that they can renew the same number for Rs. 999.00 & accordingly I had deposited the same amount. But surprisingly they had withdrawn the facility of STD (FROM Airtel to Airtel) in Rs. 1/- with monthly charges of Rs. 30/- without any information, which was running since long .

When I received the bill, I immediately given the mail to them on 121 for the revised bill but they had refused to do so.

After that I had written so may mails for disconnection of my connection mentioning therein to adjust their wrong bills from the advance rental of Rs. 999.00 & they had adjusted the same & Rs. 164.00 was lying credit in my account In July 2007 Bill.

But surprisingly, some idiots has renewed my number without information in August for Rs. 999.00 (as I had already given them so many mails for disconnection) what is the fun.

Now they are harassing me & my family for the payment of wrongly renewal of telephone connection in August 2007, every day over phone.

Someone advise me what should I do. (Should I write to the CMD of Airtel or file a suit for compensation of harassment in consumer court).

Regards,
(Vijay Kumar Sharma)