Walmart reviews & complaints 1
View all 2730 complaintsWalmart - called prejudice names and laughed at by csm
I had an item I wanted them to price match for the Winn Dixie ad. The girl went and asked and the manager told her I couldn't get it because it said face and eye products. I was buying lipstick. Your lips are on your face. When I argued with her, I told her I was calling corporate and she shoved her name tag at me, said "go ahead", and walked away. As she walked away, she told two near by Wal-Mart shoppers, "Let the white [censored] report me, they aren't gonna do [censored] to me." She didn't know I was right behind her. I said, EXCUSE ME?" She kept walking and the other two employees laughed at the top of their lungs pointing at me while all the people shopping to stare at me. I was so embarrassed. I am calling the news station and whoever else I can because she needs to be fired along with the two other employees who embarrassed and belittled me. Every time I go in there, they make up excuses not to price match, which is false advertising. I am getting a lawyer. I have never been more humiliated in my life. The store's customer service is a joke, they're always out of simple items and they treat you like trash instead of the people who pay their salaries. The owner is probably rolling over in his grave at the insensitive, crude behavior of so-called "customer service managers." The CSM's name was Tawanna. I will not stop until justice is served.
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I, too, was discriminated against because I was blind! I did everything possible to make it say for the cashier. I went at 2AM, had two carts, one for price matching, one for others. I had my coupons separated into two piles, and had the list of prices and where they where at. Long story short, she cost me $100 in savings, told me that being blind was not going to get sympathy from her, and she rang up my carts separately. This caused my debit card to stop working because of two large purchases back to back. Called corporate, emailed customer service, and put it on my website for couponers. Also was called a thief, shoplifter, and con artist because I was giving them "false prices"!