Complaint Rating:

Hi all,

I am very much disappointed with VRL logistics. they dont deliver the goods on time and they dont have proper coordination among different branches. They even dont know whether the goods arrived or not, if arrived they will wait for the vehicle to full and then only they deliver the goods.
we've booked some household items in hyderabad and told the VRL logistics to deliver them on sunday or saturday (we've given 6 days). they delivered them after 10 days and its on working days. they called us saying that they are coming to deliver the goods on tuesday 11:00 am, i've taken my PM's permission and went to home and waited for 4 hrs at home and finally i returned to the office after calling the VRL logistics(Andheri) many times, they took around 5hrs time to deliver goods from sakinaka branch to malad. i am very much dissatisfied with VRL logistics and advice u to choose a good logistics/packers&movers.