Complaint Rating:

Company information:
VIRGIN MEDIA
flat 14 redruth house
SUTTON, Surrey, England
United Kingdom
Phone: 02084012072

I have been a customer of virgin media since June 2006, within weeks of signing up i had problems with my TV transmission.
I experienced loss of TV channels and poor picture and audio of channels that were available.
I ended up watching analogue TV and had to book an engineer to come and sort the problem out.
The engineer arrived 5 days later, he spent about 1 hour fiddling around the box and the wiring .
When he left the TV was fine and i had all the channels that i pay for on my subscription.
I have since experienced many problems with my Internet service and TV, if the TV is not freezing the internet is not available.
When i phone it is more aggro please don, t subscribe to virgin media their customer service is next to nothing 0/0.