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USAA Complaints & Reviews - Not fair in valuation

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USAA

Posted: 2011-02-17 by    

Not fair in valuation

Complaint Rating:  100 % with 5 votes
100% 5
Contact information:
USAA
United States
We were involved in an accident with a vehicle that has a branded title of "Lemon Law Buyback". USAA will not reimburse us with an Actual Valuation Report fairly as they are using a "Salvage Title" valuation report. USAA should not charge a full price of comp coverage if they only intend to pay out 1/2 the worth because of the title if the vehicle is involved in an accident. There are differences between the "Lemon Law" and "Salvage Title", why isn't there a difference in the Valuation Report. The Valuation Report provided by USAA has "Salvage Title" on the top. They offer no explanation as to why they took my money to get full coverage buy only offer half on a claim. Has anyone else had anything similar?
Complaint comments Comments Complaint country United States Complaint category Business & Finances
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