Complaint Rating:

I have purchased Whirlpool washing machine from Uttam Sales, Jamshedpur, Jharkhand about 3 years back. Two-three years back it stopped working. I log complaint to Magic Service Point (supposed to be authorized service center in Jamshedpur). They checked WM and told that its PCB is gone bad. I spent about Rs.3000/- and get PCB replaced. After few days, WM again given some problem. This time they first told that valve is gone bad and require replacement. But valve was out of stock, so it took more than one month to attend complain after giving several reminders. Now, they are telling that valve as well as PCB are gone bad.

Firstly, I want to tell that Whirlpool WM so unreliable that its PCB is damaged in few years. And again repeated in few days. Poor washing machine!