Complaint Rating:

Company information:
GE
Oceanside, California
United States
Phone: 760 722-4523

My husband and I bought a Profile counter-depth refrigerator. It has never cooled properly, the ice maker was replaced because of rust, now the new one has rust after a couple years, The ice cream never freezes, it's soft, parts of the refrigerator are cold and other spots warm, the milk is never cold enough, you can fee cold coming out of the rubber lining (or whatever you call it). Repairmen were called constantly and some parts replaced, to no avail. I believe they did send another refrigerator, but same problem. If it was a bad refrigerator to start with, they all probably operate the same. Now we have no warranty (which wasn't any good in the first place), and we are out $2, 000.00 for a refrigerator that doesn't work properly. GE refuses to refund money.