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Straight Talk

Posted:    

cannot activate

Complaint Rating:  50 % with 6 votes
50% 6
2.5
Contact information:
sraight talk phones
Tennessee
United States
i just bought a straight talk phone. i cannot activate it. i have already registered it and loaded the minutes onto it via internet. i called the ONLY cutomer service number. i was put on hold, and the recording said it was a 5min wait. i was on hold for 45min before i hung up. i tried to get help online, but they just redirect you to the same, and only phone number...1-877-430-2355.
i was never able to talk to anyone. it was just a recording running you around in circles. now when i return it to walmart, i will NOT be able to get a refund for the prepaid minute card..$45 + tax.
i have had the SAME problem with trac phone, 4yrs ago. i didn't realize this phone belonged to trac phone, or i never would've bought it.
Complaint comments Comments (1) Complaint country United States Complaint category Mobile & Cell Phones

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A  6th of Jun, 2011 by    0 Votes
im having the same problem no one there speaks engish and i cant acctivate my phone im really pissed and why do they feel the need to hire idiots who cant speak english for ### i bought my phone on the internet so im probably screwed straight talk sucks

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Straight Talk Wireless Logo Straight Talk Wireless
Customer Care Service
9700 NW 112th Ave
Miami
Florida
United States - 33178
+1 877 430 XXXX
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