I received an email from them after I got off the phone with them. It seems they sent the package off on Saturday and will not be here til Monday. On that email it stated that if I have a question about my order, reply to that email address. I clicked on REPLY and started a pretty good rant with them about this order. After sending the email, it bounced back to me saying that there was no email address in their system for that. it was email@example.com. So, this is getting really bad looking here. This company is selling phones they don't have, replying with email addresses they don't have and sending out packages whenever they feel like it. VERY VERY BAD COMPANY!!!