Complaint Rating:

Company information:
rent a center
Prescott Valley, Arizona
United States

I have been a customer with rent a center for 3 1/2 years and have a fridge paid off and the whole time we had it, we had to send it in for service 5 or six times. the store did nothing to rectify this and we still had to send it back more. This last time that we sent it back it came back from head to toe with mold in both the freezer and refrigarator section. It took us three hours to clean and all our food was unthawed by then. we are now calling aarons which will cut our payments in half and hopefully will not send us a health hazard back to our home. just say no to rent a center.