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Sergeant's Pet Care Products review: Poison - it kills pets 133

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6:29 pm EDT
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Don, t know where the company is - but known worldwhide - but sergeants flea control nearly killed my little dog - it is poison and kills very painfully and sureley. My vet tells me there are many cases like this but most are not so lucky like little spicky - after treatment and a bath in dawn dishsoap he is finally getting better (26 houres)
The product needs to be taken off the market - - - -
It is very poisones

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133 comments
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questorfla
srb, US
Jul 07, 2009 2:10 am EDT

Same product. same results, When is someone going to SUE Sergeants?
If you are reading this I have heard that if you submit the vet bills and the product receipts they will reimburse. Maybe.
Eventually. If your pet dies they will probably offer to buy a new one.

As if that could "fix" your loss!

I hope the people who made this product suffer the pains and suffering of our pet maybe one day from their use of a "safe for people" product. Maybe the CEO's ought to be forced to test the products on their own pets. No amount of money can cover the pain of listening to your little pet suffer all night long. Neither my wife nor I were able to sleep a wink through the whining and moaning.

IF YOU LOVE YOUR PETS
PLEASE!
DO NOT buy any products from these people!

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LaniD
La Mirada, US
Jul 02, 2009 2:43 pm EDT

I too had a horrible experience when I used this product. I usually take my dogs (both pruebred Shih Tzu's) the the vet for their Advantix flea control. However, last Tuesday night (6/23) we discovered that our dogs had fleas and the vet was already closed. I went to the store to purchase flea shampoo, but there wasn't any instock so I bought the Sergeants Flea control for the small (9-20 lbs) dogs. I bathed my dogs in sensative puppy shampoo (so there wasn't any flea control additives) and applied the Seargents as directed. My smaller dog (9lbs) only received 1/2 of the ampule. Aproximately 45 minutes after administration, the smaller dog started "ticking" and became very restless, vomitted foamy stuff and eventually all the contents in her stomach. I took her to an after hours Vet hospital where I waited as they bathed her, gave her a shot and iv fluids. At 12:30 AM I was told she was still foaming and needed the IV flush overnight as she was still ticking and lethargic. I was told by the Vet that she had a toxic reaction to the flea medication and they see it all the time w/ Sergeants and Hartz. I had to pay the bill before I left which was $584.00 - not an exageration, I have the bill to prove it. On my way home, my husband calls and states that our other dog is acting the same way, she's 11.2 pounds so it may have taken longer to hit her system. When I saw Maggie, she was much better and wasn't ticking, we thought she was missing Ruby. As a precaution, I gave her a bath but an hour later, she began exhibiting the same type of nervous tick/spasms and would try and bite whoever was holding her. She too was restless but very exhausted. She would try to sleep but would awake every few minutes w/ the tick/spasm. I washed her again and timed the twitches/spasms. At first they were every 2 - 3 minutes and over time the duration between twiches would be a little longer until around 3:30 AM when they seemed to subside. Thankfully, they are fine but they spent the next 24 hours very lethargic and depressed like. I caution everyone... DO NOT BUY THIS PRODUCT! My vet said she's seen so many dogs die from it and have these similar reactions. WHY is the product still on the market?
Lani

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monica19064
Springfield, US
Jun 23, 2009 9:52 pm EDT

I applied Sergeants gold to my pug yesterday(6/22/09). He seemed OK at first, after about 9 hours i noticed he was scratching himself. He is not an itchy dog. I really didn't think anything of it until the next day when I noticed he was biting his rear paw and scratching the spot where I put the Sergeants Gold on him. I have never used this product before, I had always used Advantix and have never had a problem. I must note that we have never had a problem with fleas or ticks with either of our dogs. Our other dog is a Boston. I also treated her with Hartz Ultra Guard and have not had any adverse reactions as of yet (hopefully not ever) After reading the posts I realized Uggy was having a BAD reaction to the Sergeants. I bathed him right away and gave him a small dose of benadryl. He usually hates bath time but when I put him in the warm water he seemed so grateful. I will never use this product again and I'm thankful my Boston did not have an adverse reaction. The lesson I learned is don't cheap out! Spend a little more now and avoid the heartache and headache

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Scott
Hoover, US
Jun 08, 2009 5:00 pm EDT

We just had a similar situation with our cat. My wife got up with our dog this morning around 3 a.m. thinking he needed to go out. He walked into the kitchen and was sniffing our cat which looked like he was sleeping. My wife noticed that he wasn't responding and when she picked him up, he was unresponsive and jerking with foam coming out of his mouth. Since it was 3 a.m., I rushed him to the local emergency vet where they diagnosed the problem as flea drops which were in fact Sargeants. They shaved his back and bathed him thoroughly and put him on I.V's. They kept him until around 7 a.m. when I picked him up and took him to our local vet to continue the treatments. Our vet says he's going to pull through.
So far it's cost me 400.00 dollars for the emergency vet visit with more charges coming once we pick him up from our vet.

Bottomline, this product is dangerous and should be pulled off the market.

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Kathleen klimaitis
Knoxville, US
May 21, 2009 5:42 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

We purchased Sargeants as our regular brand was sold out. Our little chihuahua mix became ill trying to get at his back and shoulders. We washed Sargeants off but it did not seem to bring relief to our pooch. The next day we re-bathed our pet. He is still unhappy and whines now and then.
We will never purchase another Sargeants product again. We have to encourage our dog to eat by hand feeding him.
This product should not be on the market. Shame on Sargeants obviously they have not researched their product very well!

Kathy
May 2009

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yvette
Luling, US
Apr 24, 2009 10:14 am EDT

I have a Chihuahua and she had a reaction from the same medicine (sergeants flea & tick for 9lbs-20lbs. It started with constant movement all over the carpet as if she was trying to scratch her back and she was panting. I rinsed her off with water, it didn’t seem to help much(unfortunately I wasn’t aware of how well Dawn works for pets). Through the night it continued with the panting and constant movement and whining. She was constantly liking her paw…it was red so I think she may have scratched the back of her neck and got the medication on her paw. I took her a bath and washed her with regular dog shampoo and it seemed to help a little. This morning when we woke she was really hot under her belly, ears and head and still whining…she is now at the vet and we are waiting to hear back.

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John E. Abbey
,
Nov 21, 2008 2:34 am EST

Three nights ago, my wife bathed our two dogs (one a Yorke mix) the other (Bishonapoo). She used Sargents Flea and Tick shampoo. Following this I applied Sagrents Gold (for small dogs 9lbs -20 lbs. Our smaller dog (about 8 lbs) didn't have an immediate reaction, but the Bisonapoo (12lbs) did. We usually get their flea medication from the vet, but I thought an over the counter type would be OK for a couple of weeks. We had never used Sargents before, so this was our first experience with their 30 day control tubes.

Within an hour, the Bishonapoo started to shake, pant very heavily and tried to claw himself. After realizing he was having such a reaction, we read the label and did as it instructed. We rebathed him in mild soap. This did help the panting some, but the dog could not be still as his nerves I guess were affected. This went on through the night and we bathed him a third time and this time used Aloe Vera on his spine to help ease the burn/irritation. By morning he would not eat, drink or even walk on his own.

Our other dog by this time had started to do the shakeing and was obviously having a milder reaction, but a reaction.

We called the vet and took them both in for evaluation. Our Dr., Dr. Murray said that they have had SEVERAL complaints about the same product -- and although they haven't lost a dog, several were very sick.

After paying for TWO office calls ($62) and a shot for the Bishonapoo ($20) and other non related issues, we left for home realizing that I had just spent about $100 and many unsettleing hours simply trying to keep a few fleas off our dogs! I have recently lost my primary job (at 62) and every dollar is carefully spent at this time, but we had to get them help and are glad that we did.

By the next morning, the Bishonapoo was still lathargek, would not move without being forced, would take no food or drink. I decided to give him 12 more hours before returning yet another time to the vet and thankfully, by late afternoon, he came out of it. They are both normal today other than scratching and a little shaking (like when wet), so there is still a little residule effect.

This was very frightening, dangerous and expensive. I would caution all dog owners to be extremely careful of this product.

I would appreciate any comment from Sargents.

Sincerely,
John E. Abbey

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Michele
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Jul 29, 2016 5:43 am EDT

My boyfriend and I used Sergeants gold squeeze on our dogs. A Chihuahua and a Terrior mix.They had the same reactions as many others within a hour .Reading the package label is a great Ideal, but does that insert say it is harmful or toxic to your pet? I think not. We treat our dogs like children. I for one would never give my child any medication without reading proper instructions .They were misreable did not sleep all night, shaking there heads as if there was something in there ears.
We were up with them trying to sooth there discomfort. we bathed them in dawn and gave the benadryl, it seemed to help. I find it amazing that so many differant breeds of dogs can have the same reaction to this product.
Sergeants gold would like for us to beleive it is our fault when the fact of the matter is this product is toxic to our pets and needs to be removed from the shelves.

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debra mccoy
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Oct 20, 2008 8:23 pm EDT

totally agree about sargeants flea mediction put it on my 2 cats one had seizures for about 10 hours i called sargeants all they said was send us the vet bills and we will reimburse you
then they put me through to their on call vet who told me the cat was too far gone to pull through. She herself said never to use this medication. Miracuously after several baths in dawn dishsoap the cat has survived but is still weak and dizzy falls over easily. My other cat also had a couple of seizures but was not as severe as the other one. This medication should be pulled from the market! Had i researched it on the internet i never would have put it on my cats.

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Julie
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Jul 29, 2016 5:43 am EDT

Hi Barbara,

I’m writing today on behalf of Sergeant’s to help provide information and support to pet owners like you. I’m very sorry to hear about your recent experience. I greatly encourage you to visit Look at The Label, as it provides answers to many of the questions you may have, including important tips and educational information pertaining to flea and tick medication: http://www.lookatthelabel.com. It is important with all flea and tick medication to always read the package label carefully and only apply the intended dosage for your dog’s size and weight class.

I would love to hear your feedback and if the information on Look at The Label was useful to you. Of course, if you have any further questions at all I would be more than happy to assist.

Best,
Julie

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Julie
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Aug 25, 2008 9:43 am EDT

Hi Sandra,

I’m sorry to hear about your experience. I'm writing to you today on behalf of Sergeant's as my company has been retained to help provide information and support to pet owners like yourself who have had a less than positive experience. I greatly encourage you to visit Look at The Label, a website dedicated to answering questions pertaining to experiences such as yours: http://www.lookatthelabel.com

I would love to hear your feedback and if the information was useful to you. Of course, if you have any further questions at all I would be more than happy to assist you further!

Best,
Julie

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