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ScoreSense, Salt Lake City, Utah Complaints & Reviews - Charge credit card without authorization

ScoreSense Contacts & Informations

ScoreSense

Posted: 2012-05-08 by    Steve in Salt Lake City

Charge credit card without authorization

Complaint Rating:  100 % with 5 votes
Contact information:
ScoreSense
Salt Lake City, Utah
United States
If you want to have fraudulent charges on your credit or debit card, ScoreSense can help you!!! Although I was very careful not to authorize or "opt in" for any of their services while I pursued an annual free credit report, ScoreSense still charged my credit card for $29.95. I called and told them to cancel it, as I did not order or authorize any charge. They said they would cancel and refund, buy then sent an email two days later saying they would not. I disputed the charge with my credit card company and they lied like a rug, saying I ordered their service and "failed to cancel during the 'trial' period, " despite my initial call to cancel the charge and their promise to honor my request. 

ScoreSense is a flat out fraud in my opinion. DO NOT give them a credit card or debit card number or they will charge you whether or not you want their service. These people are Internet scammers and thieves!!!
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Comments

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 31st of Aug, 2013 by   pug 0 Votes
I am currently going through the same thing with ScoreSense. They owe me 6 months of credit refund 140.00 total. Will file a complaint with the attorney generals office!
 3rd of Sep, 2013 by   ScoreSense 0 Votes
Hi Pug,

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns. Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,
ScoreSense

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