Complaint Rating:

Company information:
Hertz Rental Car
United States
hertz.com

Back in 2004 I had rented a car from Hertz while my car was undergoing repairs. After returning the car and hearing nothing back from the rental car company - I received a letter from Purco Fleet Services with a bill for damages to the rental car - over $1000 in damages that I apparently was responsible for.

The rental car company never contacted me to talk about damages that had happened during the time I had the car; and I found the people at Purco were less that nice to work with on this matter unless you're willing to hand over a fist full of cash.

Why bring this up now? It has come back to haunt me in the form of credit reports time and time again. It's beyond frustrating to deal with companies that spend all their time finger pointing instead of listening -- and trying to find a workable solution.