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Safecart Paretolog

Posted: 2013-12-04 by    

fraudulent charge

Complaint Rating:  75 % with 8 votes
75% 8
Contact information:
safecart.com*paretolog
Toronto, Canada
sh_chou@hotmail.com
Without my consent, safecart.com*paretolog charged me 37.49 & 12.47(CAD)on my Mastercard on November 2013, in their e-mail, it said " You sent me an automatic payment to SafeCart®. Here are the details"...is not true, I request for my money return back to my credit card. I do not need any more service from Paretolog.
Complaint comments Comments Complaint country Canada Complaint category Credit Cards
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Comments

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 7th of Dec, 2013 by    0 Votes
Hello shenghuachou,

SafeCart is a payment processing service for merchants that are selling their products and services online. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at customerservice@safecart.com

Warm regards,

Kristy
SafeCart Customer Service
www.SafeCart.com

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