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4.4 147 Reviews

SafeCart Complaints Summary

124 Resolved
23 Unresolved
Our verdict: Expect excellent service from SafeCart. While their resolution rate is high, always verify their service terms. Read customer testimonials, both positive and negative, to gauge their service's reliability and responsiveness. Have all relevant information ready when dealing with their customer service for efficient problem-solving.
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SafeCart reviews & complaints 147

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8:49 am EST
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SafeCart refund not received

A transaction re a pc program November 5th as well as a pc improvement/internet security obligation November 8th was agreed upon with Reimage, as they claim they will refind you, if you are not pleased with their services.
I referred to the Reimage refund guarantee November 8th and the payment for the Reimage Plus program download was done November 10th, however, NOT the bigger USD 999 sum, which was payment for 3 years of pc/internet services. The transaction of these services was made through the Reimage portal. Followingly, the refund guarantee should apply also for this.

Please, advice me of Your opinion/information directly to my e-mail address: [protected]@outlook.com
Regards
Tom Rosenberg

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8:42 am EST
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SafeCart purchase of reimage

You charged me 139.60CAD for a one year 3 co mputers for ReImage
Transaction Paypal 0SM82482FJ064010W November 2, 2017
The serial numbers you provided DONT WORKS

I paid for year and I have a message that my paiement is valid 47 days
I want FULL REFUND

not only your sofware dont solved the problems on my computer but it create new one like the camera of my laptop is no longer woring, I remove Reimage and i recover my camera

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Update by frmichaud
Nov 06, 2017 11:41 am EST

You dont answer my question, I explained that Reimage dont work for me and create new problems on my computer and I want a FULL REFUND I ereased all Reimage files
Francois

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6:46 am EDT
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SafeCart I was scam money!!!

I am writing to complaint about you company! It all started at in 2014, i found your company on the internet for higher speed. i asked what country
i was calling. They said India. everything was good for a few years and thought they were fixing my computer and cleaning it up. I paid the price.
Then in 2016 they called and asked for 200 to fix my computer for 1 year price. Then they called a few months latter and said they charged me to much. They
said open up my bank page and they will deposit the money in my checking
account. Then they said they put to many 0 gave me to much money. they
cant fix it to go to wallmart and get $2000, in itune cards. I did that and gave them the money. Then later I checked my bank account, the took over $1000 from my checking my checking account.

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11:33 am EDT
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SafeCart payment to safecart via paypal credit/unauthorized charges.

Date Transaction ID Invoice ID 6/16 2MEO7864C6641243G CRIM-U1706170014-OOERW-VRMRZ 2.95
6/21 2AA65761HY2619815 CRIM-U1706170014-OOERW7K2AQ 24.95
7/21 7WK24040HB901683W CRIM-U1706170014-OOERW-MU3EC 24.95
8/21 7ST20221DB1885530 CRIM-U1706170014-OOERW-VCGQ7 24.95
9/21 OD369070PS229324C CRIM-U1706170014-OOERW-3DHWN 24.95

Total requested refund due 102.35 Did not authorize this charge. Charged to my pay pal account [protected]@aol.com Just caught this. Stop payment on 10/21/2017.

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4:08 am EDT
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SafeCart service

Today (23/9/2017) an amount of $54.97 was withdrawn from my account through PayPal by this company. I have idea who they are, what services they provide and I have never ordered anything from them. Seeing all the complaints on this website, something needs to be done about this company. I have no idea how they got my PAYPAL details because I have never ordered anything from them, which means this is a definite SCAM. I have tried calling them but all I get is an answering service. Please advise how I can get my money back.

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5:26 pm EDT
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SafeCart phone register

Safecart charged my cart 29.95 after i only used the service once and charged me 4.95 which is all i ordered i didnt order the monthly service for 29.95.

Please refund my visa card 29.95

thank you dwight sonnenberg
what else is there i ordered a service for 4.95 your company charged me 4.95 plus 29.95 for a monthly charge which i did not order i cant believe that there is any thing else but to refund the 29.95 thats it -----------thank you heres the phone number [protected] ne

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11:25 pm EDT
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SafeCart spyhunter and reghunter! trying to cancel account

I have tried to contact SafeCart to cancel an order that went through the we have NEVER used. Receipt ID: ENSG-A1305170753-07ESZ

I have tried to login but their website doesn't work. It fails to show you your purchases or to log you in. If you request for your lost password no email gets sent even though it tells you it has.

The next step for us is the Australian Fraud authorities.

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2:32 pm EDT
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SafeCart theft of $49.99 unauthorized from my bank account.

Talked to customer service person on Friday 07/21/17 when I discovered a charge of $49.99 on my bank account. She assured me that the charge would be withdrawn the same day and put me on hold and then came back on and said the charge was taken off. I again checked my account on 07/22/17 and the charge had been paid through my bank. I talked to my bank on the 21st and they said I could come in and fill out paperwork and they would start processing for a refund which I will do on Monday 07/24 17. I will also be filing THEFT charges with the Sheriffs and police departments in my county. I will also send out scam information to our BBB and turn all information to all of these agencies. It is also fortunate that I am aquainted with our Attorney General of Utah and will file with him for him to get all information about your company and if we can get more people to join us we can file a class action against Safecart and all their affiliate companies.

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10:04 pm EDT
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SafeCart I never subscribed to your services

Please refund my money my name is sarah mercer you debited my account 19.95 today July 13, 2017 I DONT know how or why you debited my account for something I'm clueless about my email is [protected]@icloud.com I do no this want this subscription I do not use safecart I do not plan on using safecart I have absolutely no use for this website nor this subscription

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2:46 pm EDT
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SafeCart unauthorized credit card charges

Stephen Bardon MasterCard is being billed $19.99 monthly by Safecart Safecart Spar Phone [protected] BC May 08 2017 ref # [protected] and $9.97 monthly by Safecart Privcygrd phone [protected] NE ref# [protected] Mr Bardon has no recall or record of subscribing to either of these services.

Resolution Desired: A full refund of all monthly billings by both Safecart Spar
and Safecart Privcygrd and cancellation of any said subscriptions. Request that Stephen Bardon name and all data be deleted permanently from all Safecart databases

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5:26 am EDT
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SafeCart money has been taken, without my permission

You have taken 36, 56 euro from my bank account.
I never remembered asking you for anything.
Pls refund me as soon as possible.

[protected]@safecart.comN° ordine commerciante.NWPC-E2810161917-19VUY-TWUPW
Dettagli acquisto

Importo oggetto

36, 56 EUR

Pls answer to this issue as soon as you can. I don't understand all this situation. I never asked SafeCart anything at all
Thank you

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2:57 am EDT
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SafeCart spyhunter

Bonjour,

Le 28/04/2017, vous avez prélevé sur mon compte 41.99€.
Ce logiciel a été installé pour seulement 3 mois puisque mon ordinateur a planté, en plus votre logiciel n'a servi a rien.
J'ai un nouvel ordinateur mais je n'ai forcément plus votre logiciel.
J'aimerai donc qu'on me rembourse mes 41.99€, le désabonnement avait été fait !
Envoyez-moi un chèque à Mr Etourneau Eric 200 chemin des cantaridies 34400 Lunel.
Merci.
Cordialement,
Mr Etourneau

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11:11 pm EDT
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SafeCart driver updater

My Name is Tonedi Bejko. My email address is [protected]@gmail.com. I am trying to stop this service from safecart. I been charged over 120 dollars at 19.97 a month for a #### service that was suppose to fix my computer but never did. I can't use my laptop anymore. I have not been able to since the update. When I got the service I was told that it was only a one time payment. Of 19.97. If you guys don't get me my money back I will get a lawyer and I will sue you guys for all the pain and suffering you guys have caused and I will splatter your name and what a fraud you guys are all over social media and every website. I am tired of this #### this is my second time in trying to contact you. Safecart commiting fraud

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Tonedi Bejko
, US
Jun 02, 2017 7:27 am EDT

I was never told it would be a monthly payment. They told me it was a one time payment. This is where I feel like I been lied to and my money stolen

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8:04 pm EDT
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SafeCart safecart phone check

Tried calling Safecart a couple of times, one in January and the second on March 23rd, to remove my bank charge and when I called they hung up. All I'm asking is to cancel my subscription with Safecart, and it appears that this is fraud. Fraudulent charges are against the law and if I continue to see charges appear on my account, I will notify the police about this.

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4:07 pm EST
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SafeCart regcure software automatic subscription renewal

I noticed a transaction on may PayPal account on 20th December to Safe cart, on investigation I discovered it was for Regcure software and was an automatic subscription renewal, as I only spotted this on around the 23rd Dec. As I no longer used or wanted this software I decided to ask for a refund it was to late to ring them as the phone lines were closed, so I used their contact message facility on their website to ask for a refund.
over the Christmas period I forgot all about it until the 26th of January when I rang Safecart to cancel further payments and ask for a refund, I was told that the refund period was over and if I wanted a refund I would have to email the customer service department which I did immediately. As yet I have received no reply to either message.

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12:14 pm EST
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SafeCart paypal account withdrawals

Since 1/29/16 I've had four charges taken out of my PayPal account when I've never even heard of the "Safecart company", or signed up for any of its "services".
This scam has added up to $61.80 for just over a year now.
I need MY money refunded ASAP before this becomes a serious legal issue concerning fraudulent charges and claims, as well as false advertisement.
And, given the year plus of scams, I'm requesting an interest rate to be added for all of the money that you've stolen from me grefund of $100 to make up for the last year and two days.
This is unacceptable and needs to be resolved as soon as possible.

Jeff Stickkv

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4:07 pm EST
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SafeCart techutilities

On the 17/01/2017 my paypal account was invoiced for $59.95 us dollars. This does not belong to me and i do not use this product. I have added a copy of their receipt below. This is a rip off and i want my money refunded.

Hi graham beavis,
You sent an automatic payment to safecart®, which will display on your statement as paypal *safecart*servo. Here are the details:
Subtotal: $59.95 usd
Tax: $0.00 usd
Total: $59.95 usd
Product: techutilities - techutilities 1 computer license
Merchant name: servo software
Customer service email: [protected]@safecart.com
Customer service phone: [protected]
Automatic payment details:
Order id: srvo-u1001172246-22ukx
Billing cycle: n/a
Payments start: january 10, 2017
Final payment made on: january 17, 2017, 10:46 pm utc
Final payment amount: $59.95 usd
Payment method: paypal
Credit card number:
You can change or cancel your agreement at any time:
Manage info | unsubscribe

Thank you,
Safecart® customer service

Safecart
Secure internet payment processing
[protected]@safecart.com | www.Safecart.com
Usa & canada (Toll free): [protected]
Uk (Toll free): [protected]
Europe: +[protected]
Other: [protected] copyright © 2015 safecart ®.
Please do not reply to this email. This mailbox is not monitored and you will not receive a response.

My name is graham beavis & my email is [protected]@westnet.com.Au

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10:50 pm EST
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SafeCart unauthorized credit card charges

I have been billed 39.95 from your company. I have not done business with you. Please email me [protected]@roadrunner.com these charges are not the first either. Looking further into my credit card payment history you've billed me 188.00 for zero services. I've seen many negative posts re your co. My name is nancy thompson. Please contact me asap so we can solve this.

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6:12 pm EST
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SafeCart not a complaint, i'd like to ask for a refund, paypal *safecart safeb [protected] bc v8n6l2 can

I had to buy a new pc and will no longer be able to use product. The
Transaction appears on my credit card billing :

Paypal *safecart safeb

Transaction date

Sunday, 12/04/2016

Posted date

Monday, 12/05/2016

Details

Technology services

Appears on your statement as: paypal *safecart safeb [protected] bc v8n6l2 can

[protected]@triad. Rr.com

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Update by Ed Spanolia
Dec 30, 2016 6:18 pm EST

I just wrote this. I have no update to complain about!

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11:20 pm EST
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SafeCart safecart spyhunter program

It is not a complain.Could you please cancel or terminate chain charges for a program not installed currently in my computer-an old machine.My name is Valentin Sergeev, payment occurs as VISA Chargeback to Safecurt SpyHunter [protected]. Date of charges: 12/09/16 $ Australian -49.99 + 49.99,
12/09/16-89.98, 8/11/16 -49.99, 8/11/16-49.99, 8/11/16 -89.99. So much as I have statet in this massage/ I believe it is only a part of charges, could be more ! Could not send photographs due to unusual formats required, my photographs are JPEG type/

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SafeCart contacts

Phone numbers

1855 432 0727 808 178 8882 More phone numbers

Website

support.safecart.com

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