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Safe Cart Complaints & Reviews - was never authorized

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Safe Cart

Posted:    Dean W Woods

was never authorized

Complaint Rating:  84 % with 32 votes
Contact information:
Safe Cart inc
United States
I have no idea how this charge was made to my credit card. I asked my credit card company to investigate, but was not successful. So my next step is to file a complaint with the state corporation commission, and consumer protection agency
Comments United States Computers & Accessories
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 22nd of Aug, 2008 by   SafeCartSupport 0 Votes
Hello Dean,

My name is Sara, and I am a Customer Service representative from SafeCart. We would like to assist you with determining what the purchase was for.

SafeCart is one of the Internet's leading credit card payment services. We primarily transact digitally downloaded products like software, ebooks and the like. With support for over 26 currencies, we provide digital download product publishers a way to accept online payments for their products.

We can be contacted at customerservice@safecart.com or at 1-800-209-6437 to assist you with this.

Kind regards,

Sara
SafeCart Customer Service
www.safecart.com
 7th of Mar, 2011 by   William Halliday 0 Votes
I did not realize that I was being enrolled in a automatic renewal service
I would like to cancle my enrolment asap. I have been trying for over
2 hours to do this your program is not user friendly at all.

wchalliday@hotmail.com
 19th of Apr, 2011 by   ella douglas 0 Votes
i purchase speed up my pc cleaner but never got the activation no i need to turn it on withthe reference no is 6287 acct no 0658 my credit card has been charge 39.94 so what is the deal here are you going to refund my money or send me the no. ella douglas emails douglase59@yahoo.com
 20th of Nov, 2011 by   jennifer kelly 0 Votes
bought SpeedyPC Pro £32.09 can't use as licence key will not be excepted is this a scam can't get hold of anyone to sort out want my money back
 20th of Nov, 2011 by   jennifer kelly 0 Votes
purchased in good faith SpeedyPC Pro Licence key dose not match the product I bought can't find how to contact them I think this is a scam
 20th of Feb, 2012 by   larry slavens 0 Votes
They put you on hold can"t talk to a person to cancel, and to get my money back.
 2nd of Mar, 2012 by   SafeCartSupport 0 Votes
Hello,

l apologize if you are having difficulties getting a hold of SafeCart. We can be reach M-F 6am to 5pm PST at 1-855-432-0727 or by email at customerservice@safecart.com. We will be happy to assist you in any way possible.

Regards,
Kristy

SafeCart Customer Service
www.SafeCart.com
 6th of Mar, 2012 by   Peter F. Gibney 0 Votes
I paid for this -Had licence- they do not accept Licence # ? How do i Download now ?
 18th of Apr, 2012 by   ruohua wang 0 Votes
I did not realize that I was being enrolled in a automatic renewal service I would like to cancle my enrolment asap.
My email ; ruohua_wang@hotmail.com
Order ID; ... ... 0111-36DEK
Issuer Ref No; 040107
 4th of Sep, 2012 by   DaveNT 0 Votes
Just received a text message from service@paypal stating they have cancelled my yearly payments of US 29.95 for payment to PC Cleaner - from www.safecart.com. I have never ordered this product nor authorized any PayPal payments for this product. This is obviously another scam going around using safecart. Regards Dave
 15th of Sep, 2012 by   SafeCartSupport 0 Votes
Hello Dave,

SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at customerservice@safecart.com.

Warm regards,

Kristy
SafeCart Customer Service
www.SafeCart.com
 24th of Apr, 2013 by   Mrs Barbara E McAlpine 0 Votes
Please tell me what your company has done for me as I do not recollect any comunications with you, My Credit Card has two payments to your company one 09/04/13 for 23.96, second10/04/13 please let me know why I have been charged these amounts.a.s.a.p
 2nd of May, 2013 by   ANOTHER RIPPED OFF VICTIM 0 Votes
SafeCart are a scam - my account has also been debited without my approval, authority or consent and I live in the UK. I cannot get through to your so-called company on either the tollfree number or the telephone number despite numerous attempts to do so.
 2nd of May, 2013 by   ANOTHER RIPPED OFF VICTIM 0 Votes
SafeCart are a scam. They have debited my account without my consent and without purchasing anything from them and I cannot get hold of them by telephone either because they are "closed".
 31st of May, 2013 by   john couper 0 Votes
31 May 2013 i did not give safecart .com approval or consent to debit my visa card on the 13/5/2013 for the amount of $15.06 which includes a trans fee of o.38cents . being the charge for U.S dollar . i have recieved no recpt for this item or any correspondence as per this item. Please i would like a reply as to why & when & how this came about, thank you johncouper7412@yahoo.com
0428942540.
 28th of Aug, 2013 by   Safe Cart 0 Votes
I have been keeping in touch with Customer support for Paret0logic with regard to an amount that was taken out of my account on the 6th July 2013, £45.68. Now they have traced the transaction PTLC-G050713-40FAT, they say that this amount has been forwarded on to you, that was almost 3 weeks ago. It would be greatly appreciated that this amount is paid to me in full, without any further delay. Thanks Please send me your UK phone number by email, I can then discuss this matter with you more fully. Brenda McCourt
 30th of Sep, 2013 by   sandran 0 Votes
This so-called Safecart.com has just withdrawn an amount of $ 12.40 from my PayPal account and it is totally fraudulent as I do not have there service, nor do I want them. I never authorized this transaction and have reported them. Something needs to be done about this bogus company (I do not believe they are a company) I am sick of these kind of losers that go around stealing money from hard working people. I do not use anything remotely attached to this name "SAFECART.COM" NOTE THE NAME AND STAY AWAY FROM ANYBODY POSING AS A REP FROM THIS FRAUDULENT COMPANY.
 8th of Oct, 2013 by   SafeCartSupport 0 Votes
Hello sandran,

SafeCart is a payment processing service for merchants that are selling their products and services online. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at customerservice@safecart.com

Warm regards,

Kristy
SafeCart Customer Service
www.SafeCart.com
 20th of Nov, 2013 by   John Brausam 0 Votes
Please refund my money Thank you.
jcbmb@yahoo.com
DriverUpdate Serial Number: 83-10A-18B9C-84821-1
FixCleaner Serial Number: B61-0CFBF-A3ACE-911
 16th of Jan, 2014 by   jjbattles@msn.com 0 Votes
Please, credit my credit card that I used when I purchased the program. I have aquired a techition and he is cleaning up my computer.. Therefore I do not want the SafeCart program.
Thank you,
Joyce Battles
jjbattles@msn.com

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