Complaint Rating:

Company information:
RingCentral
Colorado
United States

I used RingCentral for fax services in June 2009. I did not like how the software interacted with my computer. I cancelled the service and received confirmation of that cancellation. I seldom use the bank card that I used for this service. While grieving over the loss of a family member for the last 4 months I neglected to check my bank statement. I have been charged for the service since June even though I sent them and they accepted a cancellation notice on June 25. My bank called yesterday to tell me personal charges at one store and on Yahoo Personals have been made on my card...I did not make those purchases. I cancelled my bank card. I have copies of all email correspondence with the sales associate who handled my account.

Carol