Qatar Airways
reviews and complaints

Are you sure about all this? According to themselves they a 5* airline!
You've said you never fly with them again, glad you have the option, unfortunately I don't (twice a week normaly) so here is my run down on Qatar ambitious and arrogant but have not understanding of what makes a good airline, they hire the cheapest staff possible, treat them like muppets, they are at their happiest trasporting Asians (laborers) they are arrogant and racists as far as I' concerned.

Late in April this year, i did a travel from Madrid to Thailand and back, using QatarAirways.

They broke the wheels of my bag/case, i have complaint and nothing was done so far.

We are in October and nothing happened, it´s incredible worse customer service i have ever seen.

Dear support team,

I already raised a complaint on your website few weeks ago, but I did not receive any reply.

I had a horrible experience with your company. The flight below was delayed, and we landed in Abu Dhabi, instead of Sharjah which was at the opposite of our final destination.

During my travel from Gatewick to Doha [protected])with my family. QA counter staff not allowed 10 kg of silver allowance . Since I am a silver member it is my right to carry 10kg in addition to my normal weight and lounge access. therefore, I seek appropriate compensation from qatar airways.

Booking reference KOMEQU

Privilege number : [protected]

No email send pertaining to change of flight and no proper assitance was being given

11.2.2023- Kuala Lumpur to Doha QR4990 with MH

Qatar airways booking ref : QDGVQQ Last name Thong

It simply would not let me check in and it is a nightmare trying to contact Qatar Airways.

I was making one booking VXZE9M thru cash+avios and there is interruption came in between the process of booking and my whole avios points were debited and now when I am going for payment its showing whole cash amount where as Avios already got debited from my account. Please credit my points back to my account

I am heading towards SFO from DOH in Jan 4, 2023 at 8 am unfortunately diverted towards the LAX and I did not accommodation and food and other services at LAX until now, it is rescheduled 5:15 am, Jan 5,.2023

Any way I am waiting all those services as soon as possible.

booking no: KBW7CR

ruparajregmi@gmail.com

Rupa Raj Regmi Dhakal

I am requesting to change my return flight timings 27th November 2022 from evening flight to early morning flight QATAR airways, if penalty arise I can pay th difference.

please advise , and guide me

regards

Joy San Mateo

+[protected]

I just asked for 5 mins to get information regarding covid vaccination but the customer service was rude. Never in my life have I been going through this airway. I do not suggest any other people go. Rather choose Qantas.

I have booked ticket on Qatar Airways together with my wife to travel on 21July

TRV/DOH/LHR. Due our visa was not obtained on time we have cancelled the

ticket on 19July pnr/p9ven5. But so far

refund amount still not received.

Please reply.

Said Nizamudeen

But why do you think they would let her change her flight without paying something? That's unheard of! Of course there is a fee to change your ticket... Maybe there was a misunderstanding. When she didn't show up for the flight the airline could actually cancel the rest of the ticket since she is a "no-show". Maybe they did you a favor by not canceling the remainder of the ticket, but you will still need to pay a change fee. That sounds very reasonable to me. Qatar is a GREAT airline - they are consistently voted as a top airline and they don't have this reputation because they screw people over. There must have been a misunderstanding. Just pay the fee and have her fly home... end of story.

this is totally not cool.. people making this spam are making fool of others who are trying to look for a job..

THIS IS A BIG SPAM MAIL!

Tue, January 18, 2011 1:00:50 PMEMPLOYMENT OPPORTUNITIES AT QATAR AIRWAYS UNITED KINGDOM 2011.
From: QATAR AIRWAYS UK Add to Contacts
To: hr@qatarairways-uk.co.cchr@qatarairways-uk.co.cc

--------------------------------------------------------------------------------

QATARAIRWAYS UNITED KINGDOM
1 CLUNY MEWS WEST KENSINGTON
LONDON SW5 9EG KINGDOM

JOB REF: QATAR/976/1621/UK.
RECRUITMENT DEPARTMENT MANAGER

Dear Job Applicants;

QATAR AIRWAYS is presently their 2011 recruiting Exercise; apply today If you wish to work in UK Send your resume, international passport/passport Photo to the recruitment department QATAR-AIRWAYS.

Note that vacancies are available to many designations that your resume/CV May qualify you to a position that shall be given to you. Note that our management shall take care of the visa and Work/Residence permit of external Applicant.

AVAILABLE POSITIONS JOB VACANCY POST:

Managing Director
Petroleum Engineers
Civil Engineering
Networking Engineering
Computer Engineering
Architect Engineering
Mechanical Engineering
Electrical Engineering
Software Developers
Safety Engineers
General Manager
Project engineers
Chemical Engineering
Electronics-Telecommunication Engineering
Surveying Engineers
Finical Accountant
Secretary
Legal Adviser
Aircraft engineer
Qatar airways Customer care
ticketing sales
security officers
Experience Drivers
Air force officers
Medical Specialist
Customer/service co-coordinator
Marketing managers

PLEASE YOU ARE TO FILL THE APPLICATION AND SEND YOUR CV/RESUME FOR PROPER SCREENING.

FULL NAME...
CURRENT LOCATION...
NATIONALITY...
CURRENT EMPLOYER...
CURRENT DESIGNATION/POST...
PREVIOUS DESIGNATION/POST...
CURRENT MONTHLY/ANNUAL SALARY...
EXPECTED MONTHLY/ANNUAL SALARY...
DIRECT MOBILE & TELEPHONE NUMBER...

THREE JOB DESIGNATION POST APPLIED /DESIRED
1)……………………………….
2)……………………………….
3)…………………………………

Note: Answer the above questions in your reply message and also attached a copy of your updated CV/Resume, so that we can make the final examination and send you an offer of employment soft copy and further information, as we can not be able to conduct an interview to our new applicants make sure you fill the above questions for proper Screening.

For inquiries and clarifications please contact our recruitment Department via Below Contact Numbers or E-mail.
IMPORTANT INFORMATION: Make sure that all your information should to our HR Dept. E-mail ID:hr@qatarairways-uk.co.cc
Don’t hesitate to give us once you send your cv/Resume for our confirmation.

we are expecting your Feedback.

Best Regard,

Dr John Meyer.
(Head of Department)
Human Resources Department
QATAR AIRWAYS UNITED KINGDOM.
MOBILE: +[protected]
LAND-LINE :( +[protected]

And I seriously doubt they would hire someone with such poor writing skills... Sorry.

first : have you applied for a job with Qatar? YES or NO. If yes, contact them and go get the job. If no, well, ahh forget you. You are too stupid. Get a life.

I left my cell phone (pocket pc - model HTC - pink bag) inside the airplane with the following flight information:
From: Mashad
To: Dohe
Flight number: QR 495
Date: 1 October
Time: 05:10
seat number: 11F (but I changed my seat through the flight)
But they not only didnt come back it to me but also they behave me very badly...

QATAR AIRWAYS FLIGHT ATTANDENT NAMED MARLISSA BINTI MOHAMED EUSOFF S/N 20676 WAS
INTUDED INTO MY HOUSE..SHE DOES:
1-SHE CAME TO MY HOUSE AND INTRUDED IN TO MY HOUSE..SHE IS REALLY-REALLY ###!
2-SHE BREAK MY KITCHEN GLASS WARE COST FOR RM3000-00 WORTH NORITAKE BOUGHT FROM NARITA JAPAN..HER HAND MUST BE CHOPPED!CUT HER HAND!
3-SHE POINTING THE END SHARP OF KNIFE TO MY NECK WITH ATTENTION SHE WANTED TO KILL ME...WHAT IS THESE QATAR AIRWAYS YOU SEND A SUCH OF TALENTED TERRORIST TO MY HOUSE.
4-SHE STEALED MY BRANDED ITEM AS FOLLOWS:
A-MY BRANDED HANDBAG CRISTIEN DIOR WORTH FOR RM 7500-00
B-MY BRANDED HIGH HEEL SHOES CRISTIEN DIOR WOTH FOR RM6000-00
C-MY BRANDED 2 UNITS OF HANDPHONE NOKIA N-95 COLOUR BLACK AND SONNY ERICCSON CYBER
SHOOT MODEL TOTAL WOTH FOR RM RM 4500-00
5-SHE MUST BE PURNISHED ACCORDING TO ISLAMIC PRINCIPLE
6-SHE REALLY-REALLY ###ING ### LADY AND VERY-VERY BIG STEALER!
7-SHE BE SACKED!FIRED!REMOVED!MANDOTORY DEATH SENTENCE!BECAUSE
SHE HAS ATTENTION TO KILL PEOPLE PURPOSELY
8-QATAR AIRWAYS AND THE STATE OF QATAR WE ARE NOT FORGETTING THESE FOREVER EVER

Sorry to hear about your experience.

I have travelled thru qatar airways to JFK couple of times thru Doha and my experience always have been very very pleasent. I have a pakistani passport and the visa checkers at Doha airport are mostly indians, I never experience any problem getting thru to them, they ask questions and I just answer & same routine is repeated at the JFK.

My experience tells me that the reaction of the staff related to passport and visa scanning depends on how you answer thier questions. It's not like that they have a grudge against you. They are just tough on thier job.

I travel thru Dubai airport all the time and am aware of the procedures but when you get to Doha, it's all new !

... The behavior of airport police at the scanning machines is very rude, they tell you to take everything off, open you bags and put everything on the belt, they tell you to keep your valueables in a tray & then they do not let you touch anything and one guy is standing in the other room who dumps everything on the floor, I see alot of people complaining about not finding thier stuff like chains & watches. I always carry a SLR camera and they tell me to take out the memory card and batter and take off the lense as well and put it under the scanner !

As asians we are aware of such behavior but it's very new for the Westerns, they cannot take it at all ! you can hear them mumbling words like "idiots", "animals", "###", I do not know why the police act like that but I guess the security checking on outbound flights is very very strict.

On february 28th, I was supposed to board Qatar Airways flight 115 To doha at 00:35 and connect a flight to Heathrow, London at 02:35 Doha time. Instead, after changing gates and being given no information about what was going on, boarding began at 01:45 and to make matters worse, we only took off after 3am! Once we landed in Qatar, we were lead to a boarding gate and had our boarding passes changed. The process was quick and we were on a plane a few minutes after, however, we were taken to the wrong airport! After ANOTHER 2 hour delay in Doha on board, we were taken to Gatwick Airport. Despite being told that staff of Qatar Airways would be there to help us, no one knew where to go and which airport our luggage was sent to. On top of that, many people paid for the bus shuttle to take them to heathrow airport and no compensation was provided.

In total, the delays were over 4 hours and this is absolutely unacceptable. Because of these delays, the taxi that I had booked to pick me up at HEATHROW aiport didn't wait for me (which is understandable since the it was a 4 hour delay). I then had to find another taxi and pay far more money than i otherwise would have.

It was by far the worst flight I have ever had and puts shame on the airlines "5 star" label. I await your response and a suitable compensation soon.

I recently got a bad experience with qatar, when my flight from Doha to Paris was delayed for one hour and I missed my train which I bought a ticket in advance, then I spent more than 100e for the new one. And after that, I made a complaint and would like them to refund- but, guest what happens: nothing happens after I submitted 2 complaints, no answer, no contact...so it is a horrible customer services and I though that, they are zero star or a kind of ###, not an international airline or 5 star as their brand.

i also had the worst experience of my life flying qatar airways and it was right after my wedding, when i was expected to be on honeymoon wit my wife.i flew qatar airways lagos doha frankfurt, my final destination being jamaica.i was to pick up a flight from frankfurt to montego bay jamaica on condor airlines and of course it was a separate booking cos there are no direct flights from nigeria to any of the carribean destinations.date was 27th july, flight number QR27.lagos doha left some 20minutes behind schedule, and movt of passengers from tarmac to arrival lounge took 20mins, by the time i got into arrival lounge with my wife, the boarding gate for flight to frankfurt had closed, and on arrival there i was told we had been classified gate no show!had QR27 arrived on schedule, we were to have a time frame of one hour to change planes.there was a flight to munich for 210am same morning and a fellow arab passsenger was being re routed to munich, but we were left unattended, just told to clam down that we would soon be sorted out.they later discovered there was no flight to frankfurt till the next morning, 29th july at 835am, by which time my transit visa thru germany would have expired.we also lost our money on the condor flight from frankfurt to montego bay as it was a non refundable ticket, and flights to montego bay operates only once a week on wednesdays.i just wonder why we were not re routed to munich just in the same way the arab fellow was treated, is it because we are blacks?we were offered no explanations at all, and despite the fact i kept on asking these fellows what was going on all i got was "never mind we ll soon sort you out"!until they later discovered the severity of our situation.we had to return to lagos to obtain another transit, there are no flights on condor to jamaica till 3weeks later, all available ones are fully booked as this is peak season, german embassy appointed to interview us for another transit visa in 2weeks, and worst of all my vacation from my job has expired and my employers in jamaica have switched me to a no pay leave!we can fly through sao paulo but it would cost me much more, and even flights in that route are fully booked till some 3weeks time.
i went to qatar air office in lagos to lodge a complaint and request a refund, was told to send a n email to head office, i have done so severally, but guess what?more than one week later i am yet to receive a response, not even an official acknowledgement of my mail, as available automatically on any serious organisations website.i am giving another week before i know what to do.i am claiming compensation for all my losses and once i have to involve a lawyer we will both lose tiime and money, because i know they ll pay their lawyers more than they have to pay me!
advise to anyone intending on flying qatar, do so at your own peril...the doha airport is a big refugee camp with hundreds of frustrated passengers..one thing struck me...the number of passengers at the complaints desks, especially regarding transfers...there is always a horribly long queue there, that tells u a lot!and qatar, thanks for the honeymoon treat, i will never have anything to do with you again in my life, and i ll make sure to spread the news to everyone who cares to listen!

I found that Qatar Airways had taken my payment three times even though only one e-ticket was issued.

A visit to their office said all would be sorted out and refunds made. Nothing was ever received!

The only way I got a refund was by using the disputes procedure with the credit card. That took three months.

I dont expect those problems with a five star airline.

THIS IS NO COMPLAINT!

i just cannot find the site where I can deposit my PRAISE!

Recently I had the opportunity to travel with your company to Jakarta (via Abu Dhabi, back via Doha)

Everything was EXCELLENT, your staff is well-trained and of extraordinary attention.

I felt "at home" in any moment, also the Lounges are of best quality.

Please let me know how to become a "frequent flyer guest" or whatsoever programs you have for regular clients to Arabian and Asian countries. Thank you

Prof.h.c. Dr.med.

Olaf Kuhnke

dokufficiale@bluewin.ch

Dear sir,
i was on flight no - qr 109, on dated-17 dec 2017, with ticket no - etkt [protected], and my route was --delhi--doha--algiers, then at 16.15 algiers to oran (domestic) flight no ah 6104, etkt 124 [protected]. and i have to join on 18th dec 2017 at 8.30 am sharp
but due to delay in flight from delhi, my all shedule disturbed, i reached algiers at 12 mid night via rome, flight no qr 109 and ticket no - [protected], i have not a single penny in terms of us dollers or euro in my pocket( i having only rupees and algerian dinars) so i unable to inform to my company or to my boss, and 6pm to 12 .30 am without taking food.
i was unknown to algiers, and at 12.30 am i faced too much problems and security risks. i spend nearly 10, 000 dz, for food and hotel at algiers. and i reached oran afternoon on 18th dec 2017. by flight no--ah 6180, ticket no- 124 [protected].
so i faced too much inconveniancy, so please arrange inconveniance allounce for me, and diposite it in my indian account.

my bank ditail---punjab national bank,
A/c no--[protected]
Ifci code -- punb0146100

Thanks please do the needfull.

Mukul raj srivastava
Privilage card no--[protected]
Mob--+[protected]

Think twice if you should have a complaint about Qatar Airways.
I was flying back to London from Doha when the FA gave me a very hot cup of tea but then she knocked it over my leg! The FA gave me a towel with ice and then about 1.1/2 hours later gave me a very small sachet of burn cream then for the remaining 4 hours basically ignored me! This accident resulted in a burn to my leg which was very painful for about 3 days.
When I complained about this at heathrow (Qatar) they were most insistant I email to Qatar to explain.
I send an account of what happened and they emailed me to say sorry but I did it myself?
So it seems the FA.s tell lies and Qatar Airways simply ignore everything except the good comments.
Obviously I have emailed again to ask how they reached this decision and again submitted a detailed account of what happened but naturally they never replied ... they really do not care about the passengers... THINK TWICE before flying with Qatar Airways

On Dec. 22 6:30am we checked in on flight 613 in Bangkok scheduled to glide out 8:15. Destination: Athens, via Doha. The plane was basically empty. We departed from the gate, got on the runway only to hear the captain say we were returning because of engine problems.

After a 3 hour wait they said the flight was being cancelled and we would return to the gate. In the terminal the attendants just kept insisting that the airline would address all our needs including connecting flights and travel.

By 2pm they finally got us to a hotel and we got a meal after a 6 hour wait (this would end up being our only meal in 12 hours). We sat a the hotel till 17:30 when they called us up and said we would return to the airport, where they would check us on the next Qatar flight at 8:30 pm. When we questioned about what to do about our train tickets from Athens back home to Bulgaria which we would now miss, they said “all will be taken care of in Doha”

We arrive in Doha before midnight and now start dealing with managers who could care less about our problems. They insisted that their only obligations were to get us to Athens and we should be pleased that they just get us there safe, no matter how late we arrive. We spoke to 3 managers. They all insisted there was nothing they could do but we could present our case in Athens to the Qatar staff.

The subsequent morning at 7:30 we depart for Athens and arrive in Greece now 20 hours late. On arrival we find we have no baggage. How much worse can it get?
When we clarified our tale to the Qatar staff, there they listened with empathy (for the first time). They tried to phone the train station about our train tickets but couldn’t reach them so they encouraged us to go ourselves and try to get on the train, insisting that our tickets could still be valid. When we arrived at the station, surprise, surprise, there was a huge sign saying due to the Christmas holidays all trains are sold out. As a matter of fact we couldn’t reserve a seat until Dec. 29. Now we were stranded in Athens.

That evening we managed to book a flight to Sofia for Christmas morning.
The next day (24th) we returned to the airport to see if our bags had arrived, which they did, but one of them had holes in it from the trip. The Qatar staff said that this was normal and there is nothing they could do.

Now we had lost our patience with this airline. We finally arrived home 3 days late, lost our train tickets, had to buy another flight out of Athens and had a hurt bag. All this and the answers they kept giving us was, “Sorry, we wish we could help you but we can’t!”

This is not the customer service you’d expect from a 5-star airline. Their cheap tickets finished up costing us a lot more in time and CASH.

on 17/4/11 we flew out of Manchester to Bali via Doha. On arrival at Manchester we wanted to upgrade our ticket to business class for my wife and I. Even though there was space available trhey said it was too late to pay for it and could only upgrade from Doha to Bali due to a 7 hour wait for the connection. Once we arrived in Doha we spoke to the Qatar desk who confirmed seats available for us, they gave us the price of £5, 000 which we wanted to go ahead with. Surprisingly they said if we book this it will cancel our return flights thus having to buy a new flight to get home. After 10 minutes of explaining how rediculous this is, and no other airline does this they are happy with the cash! We got on the 2nd leg to Bali and decided to make a complaint about this in writing through their customer feedback form. We requested a response within 3 weeks prior to our departure from Bali. Typical of all large compaines we have not heard a thing, no acknowledgement of our complaint either. So i did the same on the flight back and unsurprisingly heard nothing again! How on earth have they received 5* without bribing Skytrax?

I will never use this airline again!

To the management of qatar airways, I mr. Richard assary a client of your airline was a bit disappointed with the services that I received on the 8th september 2017, i’ve sent a polystyrene box contain 20kg of fish through your airline cargo to moscow, which was mainly a bit of different type of fish for sample as my client in russia wanted to start importing fish from the seychelles. The cargo left seychelles on the 09.09.11 at 06:30 am for doha as I understand should be doing only 2 hrs there and then to moscow.

Upon delivering the cargo I hand over the bl and the veterinan certificate over to the staff handling the cargo, he told me that the certificate is attached to the bl and upon arrival of the cargo the consignee would received it.

Upon arrival the consignee names was mrs. Olga kadesnikova she called me and told me that there don’ t want to released the cargo as I did not send the prices of fish along so immediately I scan the recite and send to her, so the she went back to collect the cargo and there said that the cargo does’ t have any document like bl and the certificate of veterinian so therefore there not going to release it, so again she called me and I called mr. Freddy who s in charge of cargo for qatar here in seychelles and he told me get another certificate which I did and by the way I have to pay again like the previous one cause there needed original, and I handed it to mr. Freddy which he told me that his going to send it straight away to qatar in moscow and there would received it the next morning.

The next day mr. Freddy called me and told me he is sorry but the cargo has gone bad (Rotten). I ‘ve paid the freight usd 121.00 and the price I ve bought the fish and packing plus the certificate of vet and the time I have to wake up at 4:30 am to go to the air port for delivery was just a waste of time and money, plus my client keeps going up and down at the air port in moscow which she have to leave her work over and over again. She sent me copy of letter with qatar stamp on it saying there not going to release the cargo as there is no document.

Can you please get back to me and let me know what the air line is going to do about it. Cause lost of document occurred along the transporting of the cargo which nor me or her is responsible for.

Having flown twice with Qatar it is an experience I won't repeat. Both times they lost my bags through the shambles that is Doha. They offer nothing in return but a written statement advising how many bags they handle, looking at others they have the same issue. If you are out of pocket for toiletries, laundry or having to go back and collect your bag - don't expect anything whatsoever. They wash their hands of you as soon as they get the bag to the airport you arrived at. They have no customer service whatsoever and the fact the proclaim to be five star and have won awards for this, well just goes to show what a joke the airline awards are. If you are travelling and have another option that Qatar, I suggest you take it, particularly if you want your bags when you arrive at your destination.

I was very dismayed of qatar airways city centre branch office regarding their customer service. I came there to clarify something not to be answered back unprofessionally (As what I figure it out) by one of their staffs. Imagine, she quoted this way "if you want, you can bring your friends here". Hey, upon hearing your lines - I straight away call one of my friends over my mobile in front of you - the bottom line is, I was not even satisfied of your answer how and why did qa doubled my friends qmiles unlike mine.

It's not the unfulfilling answer nor how unsatisfied I am, that I got from you ms. But it's how you deal with your customers and fyi regardless of the qmiles that I earned - I am still your customer - bear that in you mind. I just considered that there were customers around me and I did not stoop down on the level that you would not want that's why I just stayed calmed fyi.

Good thing I was raised with proper manner and I know how to lengthen my patience - but, the next time that we will bump our way again and you will do this to me again - I will give what is due for you.

I still believe in qa company's tagline and vision as well as customer voices matters.

Your customer,
Queue no. 64 - dated 04 november 2017 @ 5:10pm

I am writing in regards to make a complaint in regards to out travelfrom Mumbai Airport taking us to Doha and then travelling to Manchester but we were left starnded at Doha Airport as there was no announcement made in regards to our flight taking us to Manchester, This had left us tired and very dissapointed, We were then told we were going to London Airport which was five hours travel to where we live, this has cause us with distress as we had to then arranged for someone to come and pick us up at the last minute, This is not the service I epect from a five star company and would like someone to look into this for me.

Please can you ring me on [protected] and will let you know further details on inconvenience it caused along with financial cost implicated to the traveller.

Yours Faithfully

Mr Patel

Dear Sir/Madam

I would like to inform you that on 29th July 2017 I flew from CMB to DOH in flight number QR301 Economy class at 09:25 a.m. and I found out that only one crew member named Rachel attended to the passenger’s requests and the rest of three crew members did not bother to attend to any passenger. I hope you will look into this and take any action regarding this situation since one crew member cannot attend to all the passengers and we the passengers cannot wait for a long time for our needs to be supplied.

Thank you.

Qatar Airways on board services were quite reasonable during Frankfurt-Doha flight, but after reaching Qatar International Airport, reality struck me. I would say its very badly managed airport with 3rd class service and I do not care attitude of the staff. Even in this modern times, their Wi-Fi network does not work, I had a 15 hrs transit with Wi-Fi network down for the entire day, cramped up duty free shop and very uncomfortable seatings, It was very difficult to kill time at the airport. My regular requests to fix the Wi-Fi went into deaf ears. Staff, even though they and I share same nationality, they were rude and unfriendly at times.

This is the last time I'll ever fly Qatar...my foot 5 star airlines...

I wanted to share this horrid experience that I had with Qatar airline staff.

I had ticket from HOUSTON to Dubai via Doha .for AFGHAN passport holders you do not need visa if you stay less than 96 hours in Dubai and this is not my first time every time I buy the ticket I ask for it they said you do not need visa this time when I went to the airport there was so stopped the worst customer service I ever see.they disappointed they disrespect me and I came back home .I noted this peoples name boarding counter
1-Michael which he doesn't speak enough English.the second stooped Kristian he called himself manager I believe they both of them are races

bush continental international airport counter QATAR AIRWAYS

I wanted to share this horrid experience that I had with Qatar airline staff.
I had ticket for Q AIRWAYS from Houston to Dubai via Doha I am U.S resident .there was the worst customers service I ever see in my life one of them doesn't speak enough English they were so rude .I did travel in many airlines with good service .they told me u need a visa for Dubai .I show them that this is not my first time . there is a law if you stay in Dubai for not more than 96 hours for AFGHAN PASSPORT u do not need visa.but I do not know how they give job to those stopped people shame on them shame on Qatar airway Houston bush continental air port customer service .they are so stopped I wroth their names below be aware of this .names is -MICHAEL AND STOPPED MANAGER CRISTIAN

I am in the same situation. I am also charged 3% charges towards foreign transaction fee by Citi Bank for booking ticket with Qatar airlines

I have the same situation, only I used Martinair. I called the airlines several times trying to find out if they are required to disclose that the purchase transaction will be with a foreign merchant, therefore, foreign trx fees might be applied by US bank... They agreed to refund me the amount, but denied to reimburse me the 3% foreign trx fee charged by my bank because they had no way of knowing that my bank charges those. Then I called bank, and they said that they will NOT reverse the fee even though tickets have been cancelled. I am so pissed off. It looks like there is no justice. Did anyone have a similar situation? How to get rid of those fees? Who's responsible for paying them? Definitely, not me...

Qatart CS staff is very rude. They need some basic training to deal with people

The qatar airway crew workin in Karachi Pakistan airport acts very illiterate. they have no respect for women. they made us wait for 4 hours standing wid a lil kid just because they didnt kno if a 15 day old baby needed a visa to travel. especially the main manager and they gy named osama. they were yelling and screaming . I don think illiterate ppl like them should be hired for this kind of a job . Qatar airways needs to take serious actions against them or they will start losing customers . we r frequent fliers. we fly every 6 months but because of wat happened at khi airport we changed our flight to emirates now.

your aircrew was stilled my handphone.could you please return back to me please!her name marlissa binti mohamed eusoff.staff number 20676.

marlissa binti mohamad yusuf no. kakitangan 20676 orang malaysia:
1-penceroboh rumah orang
2-pembuat ripot polis palsu
3-bakal menjadi pembunuh keluarga orang
4-pecahkan pinggan mangkuk orang
5-betina biadap, kurang ajar, murtad
6-PENCURI HANDPHONE NOKIA N 95 aku
TANGANNYA MESTI DIPOTONG MENURUT AL-QURAN

YOUR FLIGHT ATTENDANT NAMED MARLISSA BINTI MOHAMED EUSOFF S/N : 20676 WAS :
1-INTRUDED INTO MY HOUSE ( SHE IS NOT INVITED )
2-BREAK MY KITCHEN GLASS WARE ( PLATE AND WATER GLASS COSTS FOR RM200-00)
3-THREATENED TO KILL MY FAMILY WITH HELD THE KNIFE AND POINTING IT TO MY NECK
4-SHE SHOUTED THAT SHE WORK WITH QATAR AIRWAYS AND SHE CAN DO WONDERS TO PEOPLE WITH HER MONEY
5-HAPPENED IN MY HOUSE ON THE 3RD JANUARY 2009 AROUND 2100PM
6-SUGGESTION : SHE MUST BE REMOVED FROM YOUR COMPANY AND PENALTY MUST BE GIVEN TO HER WORTH WITH HER VIOLENTS ACTION DURING HER ANNUAL LEAVE
7-TELL HER GO BACK MALAYSIA TO TALK ABOUT THESE UNNECESSARIES PROBLEMS
8-WE NOT FORGET YOUR STAFF 20676
9-WE WILL TELL WORLD
10-WE SENT A LETTER AND FEEDBACK FROM YOU SO FAR NO NEWS
11-WE WILL TELL THE WHOLE WORLD

MARLISSA BINTI MOHAMED EUSOFF!
YOU DID A FALSE POLICE REPORT IN ORDER TO MISSERABLE PEOPLE LIFE...YOU INTRUDED INTO MY HOUSE!...YOU BREAK MY PLATE AND WATER GLASS IN MY KITCHEN IN MY HOUSE...AND YOU HELD THE KNIFE WITH POINTING IT TO MY NECK!...GO BACK TO MALAYSIA TO SOLVE THIS PROBLEM AND DO NOT RUN AWAY!...FUTHERMORE YOU ARE THE LADY WITH CHARACTER LIKE TO STEAL PASSENGERS HANDPHONE...YES!..YOU TELL PEOPLE THEY ARE STUPID...THEY CANT DO MUCH...REMEMBER!...THEY PAY YOUR SALARY WITH BUYING A TICKETS!...
MARLISSA!
WE NOT FORGET YOU FOREVER!
" QATARAIRWAYS AIR CREW WANTED TO KILL MY FAMILY ON 3RD JANUARY 2009..."
YOU TOLD US THAT YOU WORK WITH QATAR AIRWAYS AND WITH YOUR HIGH SALARY YOU CAN DO ANYTHING WHATEVER YOU LIKE!..

Beware when buying duty free items on-board. I was coming back from Paris on flight number 016 on October 2008. During the flight I bought few items, only to discover a month later that I was over-charged. We’re in January now and I am still waiting and emailing…I was not given a proper bill, just the credit card receipt. When I attempted to correct the problem and get my money back, I’ve been given the run around…Over 5 Emails and multiple phone calls to find out who should I ask for my money back…Then they wanted proof, and without it, there is nothing they can do…They are saying they don’t know what I bought...And of course, they sent me to different department and now I am waiting for the other departments manager to come back so he can see! Do they think we are idiots! They don’t have a list of sold items? Basically, Qatar Airways are professionals when it comes to avoid paying back money that they literally and legally stole. Either the airlines or the crew member, but it don’t matter to them, since no one in QA really cares!

flight attendent qatar airways named marlissa binti mohamed eusoff came intruded into my house and steal our money ang belonging...she is big stealer...her hand mandatory to be chopped...to be off...

qatar airways flight attendant named marlissa binti mohamed eusoff s/n:20676, held qatar id no:[protected], date of birth 16/10/1983, held malaysian passport no a:[protected] has intruded into my house, break my glass kitchen ware noritake, pointing the knife with the end sharp to my neck and chest with intentionally wanted to kill me and my families members, stealed my 2 handphone brand sonny ericson cyber shot colour silver and nokia n95 black in colour, my handbag brand cristien dior, my shoes cristien dior, amount of money.she ran away to doha qatar and working as qatar airways flight attendant.to police qatar please cut marlissa binti mohamed eusoff hands.cut her hands, put her into prison.

WE ARE NOT FORGET THESE FOREVER!
MARLISSA BINTI MOHAMED EUSOFF QATAR AIRWAYS FLIGHT ATTENDANT!

YOUR FLIGHT ATTENDANT S/N 20676 MARLISSA BINTI MOHAMED EUSOFF WAS:
1-INTRUDED INTO MY HOUSE
2-BREAK MY GLASSES AND DISHES
3-THREATEND TO KILL ME AND MY FAMILY WITH POINTING THE KNIFE AT MY NECK
4-SHE RAN AWAY TO QATAR
PLEASE TELL HER GO BACK TO MALAYSIA

P/S: SHE STEALED MY H/P NOLIA N-95, THE COLOUR IS BLACK

Qatar Airways is a ### craft, liars and freaks. I took it to Hyderabad last March, the service was idiotic, the food crappy and ###, the chairs were to close to one another. Now that is 1st class, i wonder how the guys in economy class were dealing with it!

Next time this happen don't even bother with customer service, go straight to the media and blogs. It will sure help kill this ### company.