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Prime membership and shipping
Complaint Rating: 
Company information:
Amazon.com
Houston, Texas
United States
www.amazon.com
I order lots to books and dvds. I thought an Amazon Prime membership would benefit me. Amazon Prime promises 2 day service, but that may be for the first few orders. After a few orders, it was all downhill. I wanted 2 day delivery. Instead, it has been a major headache. After a few on time deliveries, Amazon decided to push me to the back of the shipping line by have DHL give my packages to the U.S. Postal service. I complained, but they seemed unconcerned about the delay. Now, I have dvds that are lost somewhere and instead of a quick replacement, I am being lied to and given the brush-off.
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