Complaint Rating:

Company information:
Kentucky Fried Chicken
Owasso, Oklahoma
United States

I went in and order three snackers and two drinks. After about 15 minutes still had no food, went to counter and was told it would be about 10 minutes they were waiting on the chicken to be pulled. After about 20 more minutes I went back up to the counter and was then told they forgot to put the chicken in and I at that time told them forget it I want a refund, finally after I told them to get a manager I was not leaving until I get the refund- she comes to the front of the store while she is cleaning under her fingernails with the chicken tongs, I lost it and told the manager that was disguisting and the lobby was nasty no clean tables food all over the floor and tables and alot of employees just playing around not working- I will never visit another Kentucky Fried Chicken, looks like Churches will get my busniess from now on. KFC SUCKS- they cant even make a simple sandwich... Angry and disgusted customer. Marla- PS The health Department was contacted on this issue as well...