|
ovorcharging on not wanted insurance
Complaint Rating: 
Just had 2 cars rented from Paris, Opera, Rue de la Chaussee D'Antin.
We had both cars under Platinum and Gold cards to cover the insurance. We asked for non additional insurance. The employee asked us to sign for insurance, mentioning that is included on the quoted price.
In final, big surprize : charge more then double because we WANTED additional insurance. Can you believe this?
I try to complain through email : get confimation that in 5 business days will be a resolution. Nothing yet, even if is the 7 business days after complain.
|