I dont understand why the system has such a hard time understanding what I am saying. When I talk to a computer they understand almost all of what is said. It is not worth the hassel to me . I am refering to the phone of course Talking to a live person is ok.
I also got the survey can an could not respond to it. I would if I could find where to do it.
I would like to ad I do like having the onstar. This is my first one. This is a 2008 so I hope I will not have any problems in the future with it. We did have a problem getting directions home one night from this very small town an their were trees around so could not let the signal out I guess. We got the people, but they could not find the directions. My husband just got up set an our 11 year old grandson told us which way to go till we knew where we were at.
I do like the way it tells you directions over the radio an you do not have a screen to distract you.
I, too, could not connect with the website. However, I do want to say that I have enjoyed using the OnStar features. It is expecially nice to talk to a human!! Only problem I have encountered is having a difficult time understanding the person with a very distinct accent.
I can not do on line survey with requested by a card sent in mail also I believe you are ripping people off with the phone minutes! It takes 5 times just to get a call to go through, does not pick the correct # you should have it default to the number when it was told to you 5 times instead of repeating the phone number over and over again in which uses your minutes up! very unhappy!!!
It is comforting that I have Onstar, but when I tried to make several calls, they keep getting the # wrong. You have to almost put your mouth at the mike and go very slow. I will try to make calls again and see what happens.
Just new to the system. Phone ue has been great with my adding regular numbers and cell phone numbers without any difficulty. Yet to use the location portion but have had small demonstration at the dealer and it seems to be very workable. Will keep you informed as to its functionality and accuracy.