Complaint Rating:

I was a customer with Airtel from oct 2006 to jan 2007. Initially i had 699 unlimited plan with airtel In the month of November 2007 i wanted to shift to a limited connection...I called airtel mutiple times to know about the speed 250 plan...Initially they stated that the offer is closed later they stated that they can provide that as an exception to me... the information given to me were:
1. 25 hrs free browsing.
2. 50 calls free from the landline.

later i get a Bill in jan stating that my bill amount is 10356/- when i called airtel on the same they stated that this was due to the modem being turned on...how ever when i called multiple times no one informed me that the modem should be switched off hence informed them that i am not ready to pay a huge amount without my mistake...and now in the month of may i get a notice from them stating that i need to pay the amount...

this made me irritated...AIRTEL SUCKS.

Any suggestions that people can give.