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Meaningful Beauty Complaints & Reviews - Cancelling "Automatic" shipments

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Posted:    Grandma Ellen

Cancelling "Automatic" shipments

Complaint Rating:  100 % with 4 votes
Contact information:
Guthy-Renker Meaning Beauty
United States
I received the starter pack in mid March 2010, then I sent an email to cancel any automatic shipments on 3/30. Low and behold I received a "too late to cancel" email on 4/15 and a new shipment on Saturday, 4/17 -- 19 days after my initial email. In these days of computers this sort of time lag is totally ridiculous.

I once made the mistake of trying to order through the phone and was led through such a dense series of sales pitches for more products, that I hung up!

There are other products out there that are just as good without all these deceitful practices.
Comments United States Cosmetics
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 21st of Dec, 2010 by   Dee Ramsey 0 Votes
DO NOT ORDER FORM THEM!!! I received the same "starter kit" in March 2010. They then sent me another shipment. That was fine, I hadn't had time to evaluate whether I liked it or not or if it would break me out. They sent another shipment. By this time I had discovered that it did break me out and I couldn't use it. I called to cancel the shipments. Little did I kow that the second shipment was a 90 day supply!!! and they were going to charge my card 3, yes 3 charges of $29.95! Luckily, the card I had given them was up for renewal so the only got 1 more charge out off of it. Then I get a notice from a collection agency for $29.95 and they say I still owe them $29.95. Hang on, I paid two payments of $29.95 (one for the trial and and one for the second shipment). If I owed for 3 payments on the second shipment, wouldn't they be coming after me for $59.90, not $29.95. I haven't opened the second shipment so I don't know if it's a 90 day supply or not! And, since I only opened the trial packege, I don't know what a 30-day supply looks like! Liars!!!

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