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LocalNet Internet Services review: cancellation 5

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Author of the review
1:38 pm EST
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Set up internet only to find out you had to have a home phone. While still on orginal call, sent back to customer service, could not cancel except by mail/fax or from the email they already had set up without a home phone. I cancelled same day by email and they still took out money and cost me overdraft fee. I have been on hold for a total of 4 calls...2hrs. 45 min. I called today and they said it takes 7-10 days for them to review the request. I closed the account the same day!

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5 comments
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Tara Vailes
Fayetteville, US
Mar 14, 2013 3:05 pm EDT

I Tara Vailes wish to cancell my local net account #738200 at this time and wish to be refunded my money because i never got to use it and i thought it was a high speed internet company if you have any further questions please feel free to contact me at [protected] or [protected] i already have another internet company for my internet services thank you very much

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Eve Pulcifer
Saranac, US
Oct 08, 2012 1:00 pm EDT

I wish to cancel my acct#146867. Your Internet is SLOW! Your service is SLOW!
Eve Pulcifer

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janet e mather
somerville, US
Apr 21, 2012 9:12 am EDT

I wish to cancel my acc# 526772 you have not canceled my account that l tryed to with phone calls and e=mails 2years ago so l stoped and blocked you from taking money from my account now you are calling me please stop you are nott getting any more money from me. Janet mather 207_549_0901

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carla gonzalez
Huron, US
Nov 09, 2011 11:46 pm EST
Verified customer This comment was posted by a verified customer. Learn more

hello my name is Carla Gonzalez i want to cancel my service by email. my account number is 693381. I have got better and faster Internet service that is as fast as i need it to be because the Internet with local net is to slow for me it is good for the price but to slow. Thank you for the service. Carla Gonzalez if you have any questions fill free to cal me at [protected]

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Alicr Reeves
Woolwine, US
Mar 12, 2011 3:06 pm EST

I want to cancel mt service by email, as I cannot get you on the phone -- ever. My account with you is under, AWVA69@localnet.com, and I had it on vacation plan, but now I don't want it at all.
Alice Reeves, [protected]

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this company needs to be put out of business!
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