Help Request #: 15132-28438 filed on 8/15/10 via web. Received electronic confirmation of receipt and never again a reply/response. Followed up on 8/16/10 during normal business hours via phone listed on website. No answer. Followed up again on 8/17 requesting money back. Never a reply/response.
I have called the Living social Deal (T's Terrific touch) more than six times to schedule an appointment. I either leave a message on a personal voicemail phone, or when I actually speak with "Anthony" he is never at a place where he can view his calendar to put me on the calendar for a vehicle detail.
Here is the specific email sent to help AT livingsocial.com on 8/15/10:
I purchased two (2) car detail packages in Charlotte for Terrific Ts Car detail on 8/10/10. I request a full refund for the following reasons:
1. I left a message on a personal voicemail (Anthony) and never received a call back for an appointment
2. It is within the 5 days from purchase for a refund.