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Kaspersky Complaints & Reviews - Don't try to contact them

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Posted:    NasL98

Don't try to contact them

Complaint Rating:  100 % with 1 votes
Contact information:
United States
I purchased their product based solely on an available rebate. My wife tossed the box while I was installing the software and as luck would have it, the trash was picked up the same day. Since I was now missing the UPC code, I sent in the rebate with copies of the installation disk and installation code which they could verify was used by me, with an explanation regarding the missing UPC code. Since the purpose of the UPC code submission is "proof of purchase", it would seem that my submission satisfied the spirit of the offer. In fact, not so. No rebate. The main Kaspersky offices have no contact numbers that reach humans, using any tricks with various combos of 0's, *s or #s. I won't buy their security products again. I'll stick with McAfee.
Comments United States Computers & Accessories
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 9th of Nov, 2009 by   not my real name 0 Votes
ANY other rebate company would do exactly the same! Even McAfee! No UPC code, no check. I feel for you as i have gotten the worse end of the deal from these rebate companies before. Good luck getting your rebate

FYI- i believe kaspersky uses a company www.myrebateonline.com to do their rebates. The phone number on their rebate forms is 866-568-9228

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