Just Fitness 4 U
Reviews and Complaints

I am a member at the mesquite location of jf4u! The staff is incredibly nice. Some even remember you personally! Equipment is always in great working order. Im always greeted when coming and leaving. Sometimes crowded which I take as a good sign. The sauna room is amazing and people are polite! Im staying until I move in april! I give them a 110% A++! My only delima is the challenges on the app. But im sure that can be figured out! Not a big deal for me! Love u guys for providing us with a gym so close to the house and inexpensive!

I just joined and the staff is always helpful! The individual that did my assessment could have taught me a little more but (he was busy with other assessments also) he was great and the machines are all self explanatory! I have no complaints! I was told anout the first and last month payment and it mase perfect sense! I will continue my membership with them until I move out of state! They are polite and the gym is in great condition! And everytime ive been I have always seen the lead supervisor helping out! Im enjoying my time with them!

In 2009, I was a member of Just Fitness 4U in Sandy Spring, Georgia and cancelled my membership in 2010 after my car was broken into. I told the 'general manager' what happened and the only thing he said to me was that his car gets broken into all the time at his apartment. The gym management constantly allowed a male custodian to clean the women's locker room during business hours and while customers were in and out of the locker room. I walked out of the bathroom and the custodian was directly in front of me doing his job.

After speaking with other members about the car break in, I learned that it had happened to several other customers as well. In fact, many customers believed that the break ins corresponded to the new manager, a black guy named Mike who was hired in 2010. This guy is suddenly hired and lockers and cars get broken into. After cancelling the contract, I received a collection notice for $468 for unknown charges and fees, and lies from the corporate office as well as Sandy Springs location concerning receipt of my notice of cancellation letter. I am urging everyone who should Google this gym before signing a contract. If you choose this gym, you will regret it.

The carrollton tx location is dirty, carpets coming up at the seams, no soap in the mens restroom, the manager Dan "who is married" has proven track record of dating females who workout and even dated a much younger employee. Not a place i would want my wife or daughter to join.

People have been complaining about the sewer-like smell since the beginning of 2013. It is now JANUARY OF 2015 and guess what? It STILL smells terrible! This gym has gotten worse and worse since I joined in late 2012. Here's a quick breakdown of the gym:

Pros-
1. Equipment is ok
2. Low rates
That's basically it.

Cons-
1. Still smells like a sewer unless they leave the front doors open and put air fresheners all over the place (this is how the gym deals with the issue.)

2. If any equipment breaks, don't ever expect it to get fixed. It will simply be put in the back in a room called the "trainer's dungeon." The "equipment graveyard" would be a more suitable name. For months there has been no working flat bench. They are all broken and sitting in the graveyard.

3. This gym has promised renovations and new equipment on multiple occasions, the most recent being about 6 months ago. It seems that this is only said as a marketing strategy to bring in new members because NOTHING has been done to improve the gym. No new equipment, no renovations in close to 3 years besides a couple new treadmills.

4. It is normal to walk into the men's locker room and see broken, hanging locker doors all over the place. If you happen to find a working locker that doesn't have a missing floor, broken lock hinge, missing hinges or a lock hinge with a loose bolt that you have to tighten using your fingers, it's your lucky day!

5. The steam room...HA! what a joke! It is almost never working. It was broken down for 6 months in [protected] before it was fixed. Since then it has been an on/off problem. It will work properly for maybe a month max and then be out of commission for the next 3+ months. On top of that, it looks as though it has never been cleaned and I'm sure you could catch a disease from simply being in there. It is currently closed and has been for a couple months.

6. The tanning room - The oscillating fan broke almost 2 years ago, and wasn't replaced until roughly 6 months ago, forcing members to bring their own or fry. And get this, it wasn't even the gym that paid for the replacement. The manager ended up bringing his own personal fan from home! A fan costs 10-20 bucks, you cannot convince me that the gym could not afford this cost in a year and a half. The trashcan is practically overflowing with used towels (gym members have to clean the bed themselves) every time you go in there. It is rare that the paper towels and cleaning fluid are fully stocked, meaning you have to ask the staff to get more for you. This gym also allows multiple people to go into the tanning room at the same time (there is only one tanning bed). There was one occasion where I had been waiting 35 minutes to tan (max tanning time is 20 min.) Finally the door opens and what do I see? One girl leaving as another 2 already in there get ready to tan! I went to the front desk to complain about this since the girls were simply using the room to gossip and take selfies (2 of which weren't even members). The staff member at the front just stared at me like I had just asked him to explain quantum mechanics to me. His response was "well, they did all sign in." In the event of light bulbs going out in the bed, be sure to remind the staff a minimum of 50 times to replace them, and don't expect that to happen for at least a few months.

7. The staff - considering that working at a gym is easier than running a lemonade stand in front of your house, there really is no excuse for not doing your job. The only real duties you have as a staff member are to say "hi" and "bye" to guests, sell memberships and clean up the weights before closing. Forget about the "hi" and "bye, " the staff is always balls-deep in their cell phones or simply don't care enough to utter a few words. Cleaning up the weights also does not happen. Expect the gym to be a mess, but don't you dare think about forgetting to rerack a weight or else the trainers and staff will be on you like white on rice, making sure that you put up the weights and clean everything up yourself. They'll even yell it over the intercom if they have to and post signs everywhere reminding you to do their job for them. If there is an issue, don't even bother bringing it to the staff's attention, because nothing will be done about it. Finally, you have one particular trainer that finds it necessary to yell like an idiot while coaching his clients. NOONE wants to hear you yelling in the gym. If you want everyone to hear you, go to Metroflex with the juice heads and you can yell until your head falls off. I'm not saying Just Fitness needs to be like Planet Fitness, but there's a line between motivating a client and being an obnoxious [censored].

8. Just Fitness is one of the only gyms to still use contracts. You pay 10-30 a month depending on what you want (10/month is no contract) and an annual $50 fee for "maintenance." Wonder where that money is going since clearly it isn't being used to improve the gym.

The only reason I've stayed at this gym is because of the friends I work out with, and the fact that my 2 year contract is up so now I only pay 50/year. I've had it with this gym and will be contacting the the Better Business Bureau and the Health Department to have an inspection done on this place. It would not suprise me if the sewer like smell turned out to be some sort of a gas leak and the gym is shut down. Texas Family Fitness (the owners of JF) need to get their s*** together and start caring more about their members and less about profit. There won't be any money to make if they keep this crap up.

This is the worst Gym I have ever been 2. The manager gave me a $10 a month deal and said if I would like to cancel to do so before month end. Well I did that. Over $100 in fraudulent charges later, I had to file with my bank to receive my money back. These people are liars and frauds. Just fitness should be put out of business.

This place is by far the worst place I have ever worked out. I got the two year membership and I totally regret it now. My friend begged us to get a personal trainer so I eventually said yes. Well, we were suppose to train with what we thought was the guy that invited us to do the free sessions. Our first day however it was someone completely new. I was slightly annoyed that they changed it without letting us know. Anyways, we were with this person for maybe two weeks and all of a sudden she leaves. We had no idea that this person left, she did not let us know ahead of time or anything. The first guy also left so we were settled with someone else. I froze it for a month to figure out who our new one could be, and then later found out money was missing out of my account. I did not get to do the days that I payed for and before finding out who my next trainer will be, the gym closed. I then made sure that they froze my account for six months because I was livid, I asked if we could agree on something and they simply would not. Well now I found out that they took $800 from me. Not only was my account suppose to be frozen, but they had charged extra. I am so livid, do not go to this place. I have another membership at 24 hour fitness and that was by far the best choice I made.

No air conditioning at the Sandy Springs gym for three months. They won't even put a fan by the machines. The people who work there are rude (except for Ryan) and there is no customer service. They lie and say yes, we will turn up the air conditioning, yes, we will bring in fans, yes, yes, yes, but there is no action.

DO NOT SIGN ANYTHING AT THIS GYM -- EVER! They DO NOT TELL YOU that you are SIGNING A CONTRACT. They are very deceptive. My brother specifically told them that he was only going to be here for the summer and then moving back, so he needed something SHORT TERM and they did not show him that he was signing a two year contract. He simply signed an electronic space with no text indicating the two year agreement! My husband and I were not told that it was a two year commitment! The beach location is a dump! The floor is coming up. The bathroom flooring is breaking and falling apart. One of the paper towel dispensers in the ladies bathroom has NEVER BEEN IN WORKING CONDITION or had paper towel since I have been there. Many of the machines are rusted, the upholstery torn, seats wobbly and dangerous, the pins broken rendering certain resistances unusable. There are not enough plates for the machines, especially during peak hour so people are searching all over to find them and stealing them from your machine. The weights are NEVER re-racked so once again, you are constantly searching for them. The cable machine is missing the proper handles and when asked if they had any more, we were told, "I asked my manager, but they haven't done anything yet. Many, but not all, of the personal trainers are clearly do not care about their jobs and spend most of the day sitting on the couches doing nothing but playing on their phones. One of them looks like they are constantly stoned. The personal trainers don't even really work out?! How can you help people when you don't practice what you preach? They clearly do not know what they are doing and do not take their job seriously. This place is a dump and a joke. Now, I am suckered into a two year contract somewhere where I can't work out because most things are not in working order!?

I have been a member with Just Fitness for two and half years. I had moved over 30miles away and have not been able to go. I had inquired with canceling membership in Jan 2013 and was told they use National Fitness for canceling. I sent required info and kept getting run around. In March after my yearly fee had been withdrawn from my checking account I was told I had to now go inside the store to cancel membership. Member was finally cancelled so I was told and my checking account has been debted again for monthly fee and they refuse to correct the matter. DO NOT JOIN THIS GYM!