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ICICI Bank review: harassment after taking the full outstanding amount! 42

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Author of the review
12:00 am EDT
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O am a credit card holder of ICICI Bank Ltd. Although i have made the payments standing against my card limit i.e. Rs.14092 on 11-06-2007 I have all the details of payment (payment receipt which one is given by the bank official at my resident). In the mean time they are harassing me at my residence as well as in my office. Today their collection manager Mr. Nitin Saini called me at my personal cell and use filthy language that is intolerable.

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42 comments
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J L Mehta
,
May 02, 2008 8:52 pm EDT

Please cancelle my cred card no. [protected]

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Krunal Barot
, US
Jun 17, 2011 6:33 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear Sir,
I had salary Account in ICICI Bank, Pune. The Bank cut whole balance from my account without inform me. And after complaint in the Bank the told your outstanding amount for credit card is remain so Bank had cut that from your account. But the problem is the Year in which they have issued credit card to me in their database in that year i was in school and i was not even 18 year old. so i dont know on what bases they provide me the card and charge me so much for that card. and now they told me if i want to close this account i have to pay 22, 000 rs. This is such a worst thing. and the person from customer care is from third class category. They dont know how to talk with people. if they can talk face to face then i can saw how to talk with the person. but they are on phone so they are free to say anything. so can any one help me for this problem?
Thanks
Krunal

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Harish Kumar1979
, IN
Mar 20, 2011 4:20 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

To, ICICI Credit Card Division
Ref: Card No. [protected]
Name : HARISH KUMAR
sir,
As per my feb. 2011 statement my outstanding balance is 552.28 It includes other charges. and in march month statement, without my notice you are charged 919.37. what charges you are charging ? If you are unable to reverse this charges i will discard the card and send it back to ICICI credit division in unusable condition. Why you people are charging other charges, if you are going to charge you should inform in advance by sms alert. Who has given the authority to charge without intimating us ? With immediate effect reverse the charge or else i will discard the card immediately.

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amrindra singh
, IN
Aug 04, 2010 12:52 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear sir
my name is amrendra singh i have a creadit card of icici bank.card number is [protected] .three times i have paid late fine or cash deposite chage again the executive telling that you will have to pay meny more money sir plz canceele all this think and issue me no due paper

thanks & regards

amrendra singh
mob.[protected]

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srbhandary
, IN
Apr 12, 2010 7:57 am EDT

ICICI banks motto is to cheat customers of their hard earned money.

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sameer bhardwaj
, IN
Apr 03, 2010 1:10 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear ICICI bank credit card division,

Pls note i m having ICICI bank credit card & have informed so many times to the excutive of ICICI bank regarding this as my previous address is Heirloom collection Pvt B-60 Hosery complex... but now I want to change the address so that i can receive the Statements on regular basics...

So i request u pls look in to this matter URGENTLY...

Current address

SAMER BHARDWAJ
JA/17 B, 3RD FLOOR, GUPTA COLONY,
KHIRKI EXTENCTION
MALVIA NAGAR
NEW DELHI
110017

Thnx & Regards,
Sameer Bhardwaj

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R.Seenu
, IN
Aug 25, 2009 2:38 am EDT

Hai Sir,
How to Cancel my Credit Card Please Tell me the Process.

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Pramod sakhare
, IN
May 21, 2009 5:44 am EDT

Dear sir/madam,
I am Pramod sakhare from Nashik and wanted to lauch one complent.
I have been recieving your messages every month about due payment against credit card
xxxxxx006738 but i don't have a credit card of any of this kind .I had an enquirey in the nashik's icci office but they too were not able to find out this thing .So please solve this particular problem of ours beczuse we hav'nt used the credit card coz we don't have one and some amount is also told to be paid by every month.so please solve the problem as soon as possible and let me be infromed about this on this particular no. of mine
-[protected]

by,
Pramod Sakhare

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SUDESH MATHKAR
, IN
Jan 22, 2009 12:02 am EST
Verified customer This comment was posted by a verified customer. Learn more

The above all mails i read & experienced the same which you received.
My repeated request for cancelling the card nobody bothered for the same.What a poor mailing reply service & customer care service.Also the call centre service.My hands are burnt by using this card service because of ICICI poor service.My request to everybody dont go for ICICI Bank poor srvice towards customer.

Thanking You

S.L.Mathkar
Card no.[protected]

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Nagarajan
, IN
Jan 12, 2009 2:47 am EST

I hold credit Card No.[protected] for which I am prepared to settle the Card. According to their Statement the payment due is Rs.24, 000. Three months back I told that I will settle the card amount and they told that Rs.10, 000 will be the final settlement in three instalments, when I am ready to pay the payment, they told that the settlement is not ready with them and hence they requested to pay the Rs.1200/- and the amount will be reduced in the above said settlement amount, they did the same thing for the next two months also.

Now advocate calls up and says that my settlement amount is Rs.14, 000 for which she is ready to give settlement letter.

When asked about the previously said settlement of Rs.10, 000 she says that the agency have told wrongly and now that the civil case has come to her, I'll have settle for Rs.14, 000/-

Kindly guide me by mail

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R Madhusudan
,
Nov 21, 2008 12:06 am EST

Hello,

I hold ICICI Credit Card with card number for over 2 years. Due to financial constraint i could not pay Minimum Amt on this card for 2 months. One fine day i got a call from ICICI Bank chennai for payment. I asked the lady to send the person home of collection. ICICI employee from Gemini Associates called up on my resi number. I told him to come and collect the amount, suddenly he started abusing me of linguistic and threatened to tip me off when he comes home for collection. Though i intended to pay and clear off the way he spoke took me back. He was abusing me very badly. I made a part payment and balance i settled on 20th May 2008 and cleared the card.

When i was looking for a marriage loan, i was contacted by ICICI bank for a preapproved loan against this card, i accepted this and Amount of Rs. 150000.00 was credited to my account last August 2007. Since then i have been paying my monthly EMI regularly. Though my EMI amount is 4830, on each statement the service tax is added and i land paying an amount of 5300 every month. The bank communicated that as this being considered as EMI additional charges will be added to monthly EMI amount. But till date i land up paying this additional charge of service tax of Rs. 600 each month.

But for last 2 months due to severe financial crisis, i am not able to pay this amount. I told the bank that i would pay this amount partly and clear the overdues, but they have been harressing me for non payment. Again it is Gemini Associates who are following up for this payment. They have come to my house, spoke very rudely to my parents and abused too.

Kindly take a note of this and request ICICI Bank to consider this situation allow time to clear overdues rather than threatening for payment and pushing me for more overdues.

Bangalore

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tejas
,
Nov 20, 2008 2:26 am EST

when i will get my credit card i want to know process of it please give me fast reply i had given applicatio on net and verification work is done by your employees

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harsh nandan
,
Nov 12, 2008 6:25 am EST

I want to increase my icici credit card limit.Can you do me the favor.
My card no is [protected]

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mr kaluram k adsul
,
Oct 14, 2008 10:57 am EDT

i have hdfc credit cards
in this card i get a monthly staitmet points so i dont no how
to use that points

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Abhinav Sobti
,
Oct 14, 2008 9:45 am EDT

card no [protected] i got message on my mobile no [protected] on 4/10/08 that i have made a transaction of Rs 15000/- which i didnt i want to clear this transaction and close my card and block this forever i dont want to use this card any more earliear.
if not satisfied i will close my account with icici and close all my and my families seven policies with icici prudential worth Rs One lac fifty thousand per year.
bank is trying to charge for transactions which are not made and harassing that is why bank is going down
abhinav sobti
deputy manager
hdfc bank gurgaon

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kishan kotalwar
,
Aug 28, 2008 9:36 pm EDT

this is regarding credit card no.[protected].
i want the clarification for what reason interest of INR360 had been charged in the month of Aug 2008 statement.As it is clear from my side for every months payment within due date.
It will be practical very difficult to pay the amount.waiting for your favourable reply as i have to deposit the cheque today.

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amitabh singh
,
Aug 17, 2008 12:32 am EDT

do not use icici credit cards. its hope less. I agree with all this comments

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DINTAKUTHY RAMESH
,
Jul 20, 2008 11:03 pm EDT

i lost my credit card .My crdit card no :[protected] so plz block that and send me an new credit card plz if any process sand me mail its urgent i m waiting for ur mail.

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Rakesh
,
Jun 13, 2008 2:20 pm EDT

Much More problem in using credit cards... specially ICICI...
Ok before applying the same i wanted to know all about the problems facing by credit card holders...
Hmmmm...
Thanks...

Huh wats the need of credit card... arrrrr ICICI credit card

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Dinesh Kumar
,
May 31, 2008 1:49 am EDT

hi Sir

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Gururaja C
,
May 21, 2008 1:20 am EDT

hi

I have icici Credit card, i want to change previous address to the current address . so plz give how to change the address of creditcard online only.. my mobile no .[protected]

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P K Shrivastava
,
May 02, 2008 9:40 pm EDT

It seems ICICI takes unilateral actions without showing any respect for the sentiments of the customer.
My card no is [protected].
Without my consent my rewards points have been put in their new scheme called i mint. I am want my correct rewrds points to be reflected on the statement. I HOPE SOMEONE WILL TAKE NOTE AND RECTIFY THE MISTAKE.
A communicationwas received during last one / two months ago that if the spends during the month is over 25k, a pen drive will be awarded. I have exceeded the spends beyond the limit, NOW I HAVE NOT HEARD ANY THING FROM ICICI !

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rajendra mojad
,
Apr 26, 2008 10:38 pm EDT

To,
ICICI BANK CREDIT CARD

SIR,

I WIDRAW RS 3000/- DATED 16/03/2007. FROM ICICI CREDIT CARD THEN I HAV PAID TO ICICI BANK AMT RS 3380/- DATED 17/04/2007. THROUGH THE SATARA SAHKARI BANK LTD.CHEQE NO 201868 CLEAR ON 20/04/2007. BUT ICICI BANK NOT SHOWING THIS TRANSACTION ON MY BILLI HAV CONTACT TO CUSTOMER CARE CENTER REGARDING THIS PAYMENT THEN BANK CRADITED TO THIS AMOUNT ON 7 TH JUNE 2007

THEARAFTER ICICI BANK CHARGED UNNECCASORY INTRST FOR ME SO I WILL REQUEST U TO PLEASE SETTLE THIS TRANSACTION & CLOSE MY ALL CRADIT CARD

DATE PERTICULERS / DABIT. AMT DATE PERTICULERS / CRADIT.AMT

16/03/2007. BY CASH 3000.00 17/04/2007 PAID BY CHEQE 3380.00
12/06/2007. AIRTEL 207.59 29/08/2007 PAID BY CHEQE 500.00
19/07/2007. AIRTEL 175.62 28/11/2007 PAID BY CASH 350.00

MY CREDIT CARD NO - [protected]
I HAVE ALREADY PAID MY OUTSTANDING AMOUNT TO ICICI BANK PLEASE DO THE NEEDFUL

THANKING YOU
RAJENDRA MOJAD

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Thiyagarajan.P
,
Apr 09, 2008 12:52 am EDT

Dear Sir,

Now im using icici silver credit card thats maximum eligible amount is rs 27000. But i want to increase my creadit card amount, because i earn 196800 per annum so its possible to increase the amount or give to me the gold card.
my card number is [protected].

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RAHUL BHAVSAR
,
Apr 02, 2008 3:23 am EDT

I have ICICI credit card .previous month for business purpose was not in town so can not put the payment cheque.same i told to customer care before going to tour.

then after coming back paid the bill (minimum due)cause charged 1100 rs extra.Mr.Mani on custoner care tell me tat you arre regular customer and all payments are before time so we can consider but did not revised my bill

same time again after purchase 250 Rs petrol extar charges again 250 Rs so again confusing 100 % interest how it can be possiable?

kind request to revert my charges that day i will pay remaining amount and tear off the card.

cause i want to increase my credit limit i ask for the same but bank refuse me...why?
have lots of money trasaction not only in ICICI but also in HDFC AXIS
BARODA
Same time HDFC gave me credit card of Rs 300000 Limit?

why ICICI peoples are doing like this?

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Amir
,
Mar 29, 2008 1:33 am EDT

DEAR FRIENDS!
THESE ICICI, SBI, CITIBANK AND ALL OTHER BANKS ARE CHEATING US.
MY ADVICE TO U PEOPLE DONT GO FOR CREDIT CARD...IF YOU NEED NEVER BUY MORE THAN TWO CARDS... THATS MORE DANGEROUS...

SOMEBODY CHEATING THE COMPANY, , , THEY ARE CHEATING TO COMPENSATE THAT LOOTED MONEY... BE AWARE...

NEVER THINK OF MORE THAN TWO CARDS...

INVEST IN OTHER SOURCES...

K AMIR
CHENNAI

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sandeep srivastava
,
Mar 10, 2008 12:09 am EDT

My application serial no. is [protected]. All the verifications and enquiries are over. I would like to know in how many months I will get my card.

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D.V.Mallikarjuna Guptha
,
Feb 27, 2008 2:01 am EST

hi

i have icici creditcard ,i want to change previous address to the current address . so plz give how to change the address of creditcard online only.. my mobile no .[protected]

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pradeep kumar
,
Feb 20, 2008 8:07 am EST

dear sir i am pradeep my cradit card no.is [protected] i dont recived my statement
last 8 to 9 month i complain customer care but no respons for that now one day a guy come my home
and say that your cradit card balance 32thousand
its not my falt with any information bank pick my dabit card 5100
now i am not pay extra pay reply me

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vijay kumar thapa
,
Feb 17, 2008 9:19 am EST

i got my credit card from bangloru and now i am posted to jodhpur as i am in army. how can i get my statement due to change of address.

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vijay kumar thapa
,
Feb 17, 2008 9:15 am EST

i am in army and i am now posted to jodhpur. Earlier i have taken credit card(silver) from banglore . How can i get my account statement as i have change my address.

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SANJIV SABNIS
,
Dec 05, 2007 2:57 am EST

Dear Sir
I am Sanjiv Sabnis holding/using ICICI card no [protected] for more than last 7 years.
I have got the call from your dept giving me the loan of Rs. 2.00 lakhs. Even after saying no, the loan was processed & the cheque was sent to me. on inquiry the person from the bank told me that I can refuse the said cheque if I do not want to avail the same due to non acceptance of the terms of loan even at the time of receipt of cheque. As I do not want the said loan, I try to contact your customer service as well as every person who has spoken to me in this respect but my all the efforts were futile as there was no response from your side.
I have kept the said cheque as it is & want to return it back. My credit card statement also showing the processing charges for the loan which is always refused by me.
I want that these processing charges of RS. 3900/- & service tax of Rs. 482.04 on the same should be immediately reversed. Failure to which I have no option but to return your card for cancellation & you will loose very good customer like me having vary long relationship
Kindly send me the official communication confirming the same.
Regards
Sanjiv Sabnis

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niraj chhetri
,
Dec 05, 2007 12:23 am EST

Dear sir, the bombay br had dispatch my cradit card few days back in my office add, but unfortunately i am not in town, so i request to you pls deliver to my home add at C/O uma chhetri'
C- 58 British high commission,
chanakya puri New delhi --21
my no [protected], Mrs Uma ph no--[protected],
[protected]

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Manas Ranjan Mallick
,
Nov 20, 2007 3:14 am EST

Hi All,

This is Manas from Mohali, Punjab, some days before a lady named SONIA had contacted me and told me that when is calling from ICICI EMI Credit Card division regarding new ICICI EMI Credit Card and she gave me a wrong commitment that this is namely EMI card but it has 52 days credit free period. My fault is that I have nto quired about the same and filled up the application form and today I just checked the same over net and I am surprised to see that this EMI card is 0 credit free period and they will charge you the interest and convert the total amount in to installments (EMI). So guys please take care when you are going to take a new ICICI credit card.

Manas,
Mohali.

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pratikkumar natubhai patel
,
Nov 13, 2007 12:07 am EST

I buy 1 shirt from peter england with the help of ICICI credit card but still the statement is not coming than how can I give repayment of the bank. Please explain me and without statement I can give the payment to the bank or not?

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simhachalam bankuru
,
Oct 10, 2007 10:10 am EDT

For the last two statements my Airtel bill amount two times debited. So please kindly stop the payment to my Airtel mobile number. [protected]. Plz someone give me advice, how can I stop it!

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Udai Pratap Singh
,
Oct 07, 2007 1:57 am EDT

To
The Manager ICICI Bank
Credit Card Department
India

Sub: Refund of Rs. 13,800.00 paid to ICICI towards cedit card
Ref. Credit Card No.[protected]

Sir,
I hold a credit card of ICICI of the above no. i.e. [protected]. My credit card bill for the period 19.05.2007 to 18.06.200 amounted to Rs. 13,800. I deposited a cheque No. 484966 dated 4.07.2007 of State Bank Of India, Vadodara Branch amounting to Rs. 13800 in the collection box. This cheque was misplaced by ICICI. They then asked for the amount for which I issued another cheque of Allahabad Bank, Rajmahal Road, Vadodara dated 18.07.2007 amounting to Rs. 13800.00 which was collected personally.
The proof of all this is as follows:
In the bill for the period 19.06.2007 to 18.07.2007 I was levied late fee amounting to Rs. 337.08 l which was reversed after a lot of discussion with the phone banking officer on 8.08.2007 in the bill for the period 19.07.2007 to 18.08.2007 .
Now the ICICI bank has traced that cheque and deposits the same in my credit card account on 4.10.2007 without informing me. When again I talked to the phone banking officer Mr. Chitanya he refused to note down my complaint on 7.10.2007 for refund of this money to me. He then narrates to me that the cheque was dated 4th October hence it was credited on 4th October.
Is it right on your part to debit this amount twice from my account without informing me? If it is not I once again appeal to you to refund this money in my saving bank account held with the Landmark building, Vadodra immediately. The account no. of this is [protected] and immediately inform me.

Udai Pratap Singh
Udai_psingh59@yahoo.com

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vinitha v dsouza
,
Oct 05, 2007 5:18 am EDT

Comments

41 days ago by Yunus A. Umrethwala [send email]
Pl. note that I have recd the statement date Aug 11, 2007 for Credit Card No. [protected] in which this month points are not shown or added to the last total.
Pl. let me know how to Redeem this points ?

22 days ago by Subrata Kumar Mallik [send email]
Dear Sir/Madam,

6 months before i had applied for credit card .it was sanctioned and also it was come to my office due to my absent it was returned. 2nd times i request for credit card but nobody came to my office. rightnow i got a letter from your office(head card product group) regarding the using of credit card.

so may i request you kindly can i get my card or cancelation reference form you.i shall be great ful to you.

Thanks

Subrat kumar mallik

[protected]

10 days ago by Mohan P [send email]
Dear Sir,

I have already applied for credit card from one month back. but, i am not get any reply from bank regarding application status. my application number is S070200400608.

Please send the status of application or cancellation of application

Regards
Mohan P

0 minutes ago by Vinitha V Dsouza [send email]
Dear sir,

I have credit card from nov 6th 2006 and there after i used till april end till then i have not left any ballance.Now i dont want credit card so plz cancell my credit card account no is [protected] and also cancell my health insurance policy from icici lombard general insurance, its reference no is IWI0311069366.
From this credit card i faced lot of problem from you so plz accept my application do the proper action

thank you

vinitha v Dsouza
[protected]

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vinitha v dsouza
,
Oct 05, 2007 5:14 am EDT

Dear sir,

I have credit card from nov 6th 2006 and there after i used till april end till then i have not left any ballance now i dont want credit card so plz cancell the my credit card account no is [protected] and also cancell my health insurance policy from icici lombard general insurance, its reference no is IWI0311069366.
From this credit card i faced lot of problem from you so plz accept my application do the proper action

thank you

vinitha v Dsouza
[protected]

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Mohan P
,
Sep 24, 2007 9:54 pm EDT

Dear Sir,

I have already applied for credit card from one month back. but, i am not get any reply from bank regarding application status. my application number is S070200400608.

Please send the status of application or cancellation of application

Regards
Mohan P