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Horrible Customer Service
Complaint Rating: 
Company information:
Sallie Mae
Virginia
United States
Sallie Mae's customer service is a joke. Forget trying to talk to someone that even speaks english.
I was recently charged twice on my bank account. So I call them to try and get my bank account straight..hah. They pretty much tell me too bad, you may get a refund, you may not. Fax us a letter and a bank statement we'll get back to you in 7 days when they clearly said " I do see where we charged you twice." Then refund me! It's really not the difficult. Thank you Sallie Mae.
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