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2.4 605 Reviews

Honda Motor Complaints Summary

211 Resolved
394 Unresolved
Our verdict: Engaging with Honda Motor, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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7:11 pm EDT

Honda Motor waste of money

I purchased a new Honda Civic in the summer of 2002. In April my transmission has broken and I had only 50, 000 miles on it. I contacted a Honda service center and they told me they can't help me because the car is not on the warranty any more.

When I bought this car I also bought an extended warranty that would cover repairs up to 60, 000 miles. I told about this to Honda but because I bought this warranty from a dealership and not from them they could not provide the coverage. At least this is what they told me. They advised me to locate my warranty company and do the repairs with them.

To my disappointment my "extended warranty" company just went bankrupt, and they can't provide any coverage for me either.

Now, Honda would not back up this warranty company and I have to pay for the transmission from my own pocket. Also, I thought Honda products are more reliable...

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hhonda
, US
Mar 24, 2011 12:14 pm EDT

Google Honda of Burleson before buying a car, warranty etc.. Ran by a Cyber criminal Henry F. Coffeen III Google Henry COffeen before buying a car from honda of burleson.

Complaint Rating:
Company information:
Burleson Honda-Fraud Alert!
Burleson, Texas
United States
Phone: [protected]
hondaofburleson.com

Henry Coffeen is a Fraud. GOogle his name before buying a car. Honda of Burleson is a Scammer. Ran by Con Henry COffeen.
On December 12, 2010 my rear window in my 2006 Honda Accord exploded. I was sitting in my car waiting to pick up my daughter from a church event when there was a terribly load boom, and before my eyes the rear window just fell apart. I thought I was hit by another care, or worse, had been shot at. Glass was all over my car. I was very lucky that my daughter was not in the back seat at the time, and that we were not on the highway, driving at highway speeds.
http://www.coffeenmanagement.com/home.aspx

Christopher of Brecksville, OH Dec. 15, 2010

Here is the letter I sent to Honda:

November 16, 2010

American Honda Motor Co., Inc.
Honda Automobile Customer Service
**** ******** Boulevard
Mail Stop: 500 - 2N - 7D
Torrance, CA [protected]

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3:02 pm EST
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Honda Motor defect in model

I have purchase pleasured on 11th sep, 2010. My motorcycle no is MH 14 CF 7554. But the Model is giving starting problem. It is being happened for atleast 5 to 6 times till now. Because of this problem most of the time the motorcycle stays in service center so its being incovenient for me to use now a days when its most usefull for me.

And this time the motorcycle gave major problem that is the kick has been jamed on 15th feb, 2011 and its been taken to service center at Shreyas Motorcycles, Lonavla. From one month no one is taking action for it as they giving silly reasons that we not getting the required parts.

And not only this much but we call regular to customer care but no one give response. They take our number & tell will call you and tell about it but till now no one called us and gave proper reason or answer.

Can u cant get a single part of bike from last 1 month. Who is responsible for this? Because of your improper service we have to face lots of problems.

The motorcycle is new, is this your way of business?

There is manufacturing defect, I want new model.

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Avinash patil
, IN
Jul 16, 2012 9:12 pm EDT

I sm fscing Similar problem of kick starting with my pleasure vehicle which i purchased in May 2011 from Paud road office. Also Vehicle has Quality issues which r related to fitment of parts.
I am rating 1.5 out of 5 to Hero honda pleasure.( Fuel average=35 KMPH only)

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3:53 pm EST
Resolved
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Honda Motor service level & technical experiences is very bad

I have sent my car to Honda service center for 5 times with reporting the same problem (RPM drop, car vibrants & etc). Unfortunately, it never get resolved after advising me to change or service some part of the car. $$ been paid yet my car problem still NOT RESOLVED. In fact, it getting WORSE! The front desk person can't even explained the logic what's my car problem. Just trying out luck to see if it's get better after service by their technical ppl. Do they realized the hassle of time spent to travel all way for a non-productive of service given? Not even to mention the $$ they charge. How should I go about this? I've get advised for 3rd party workshop however they advise me to get Honda to check as it equiped with the machine for checking this problem. Well, then what's the technical ppl doing in Honda? Are they well trained or experienced? It's a very BIG QUESTION MARKS!

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Not Hepy
, MY
Oct 29, 2012 10:38 am EDT

Hello, I faced same bad experienced service my Honda accord in Kah Honda motor in Puchong. I decided to change my 2 front tyres due to bald, because the other 2 rear tyres still can see the tread though I was told by Honda Service help desk to change them as well. After I changed these 2 front tyres while driving I feels the tyres were not balance especially when I speed up to 100km/h, and can hear noise coming from the tyres. While servicing my car I brought this issue to Kah Honda service centre. They told me to trim the front discs brake surface and I agree to do so. But when I drive back home I feel same problem occur to my car. Then again I back to Kah Honda motor in Puchong bring up this same issue again and the feedback I got they can’t solve and they don’t encounter what exactly the problem is; they just tell me to change with new tyres without any reason. During Hari Raya, I decided to change rest of the 2 tyres for balik kampong. After changed these 2 tyres they told 2 big scratches at side of one of the tyre and can be clearly seen by naked eyes.
The comments are accordingly:
1) How and when the scratches happen? I don’t think the 2 big scratches at side of tyre because the tar road condition in Puchong. I can feel the unbalance tyre after I change the 2 new tyres in Kah Honda motor. Suspect must be the people who change the tyres.
2) 2 times I report to Kah Honda Services to check regarding this matter but they said they don’t know what the actual problem is or they purposely don’t want to tell me keep this matter in secret because the scratches done by them? They are not sincere tell us and cheat customers.
3) Advise me to trim the disc brake which not related at all. How experts of Kah Honda Puchong people in question? Just want to suck customer money.
Please be extra aware with Kah Honda Puchong. The service charge was not value for money at all and cheat people of doing business.

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Sam Wai Fun
, MY
Feb 02, 2012 6:07 am EST

Hi, This is Sam. As usual I sent my car for service at a service centre in Klang Valley. My car is still under 3 years warranty. It was a last minutes decision that I wanted to change the gear oil and stuff and wash my car as well. It was before chinese new year on 20th Jan 2012. After that we went back home town for CNY celebration. Also took a chance to go everywhere during this holiday. I came back to KL and washed my car on 29th Jan 2012. Huh... Something very interesting happened.

We found out that the gear oil cover never closed and the dip stick was not in place. Lead to oil squirting out from transmission casing as per photos attached. I can tolerate on slow service and long waiting. But I really cannot tolerate on this kind of mistake. It can lead to a very dangerous and serious situation such as car break down in the middle of the night during the massive jam festival season. I strongly disagree with the compensation that they have given to me. I thought such an International brand name, QUALITY CHECK is very important. Now I don't think so...

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evilsneighbour
, MY
Jan 18, 2012 6:09 pm EST
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Personally i have experience the similar problem where i had multiple visit to Honda Service Center with the same complaint. that was last year and it was resolved after a complaint to E-Tribunal. They actually heard my complaint helped me to be calm that someone is hearing my complaint. But complaint to HONDA Malaysia guess in vein got myself embarrassed by the staffs attitude and raised my pressure only, they don't bother if they deliver low quality car by one of their representative. The moral of the story is if u have any problem just write a letter to HONDA MALAYSIA and also the Consumer Department. Consumer Department will surely answer your call but don't expect Honda Malaysia to do so, they will only contact you and advice you that they will look into your problem personally and give you a direct number to call. What they are doing is shutting you up. Be alert.

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Jones_JB
, MY
Dec 29, 2011 12:40 am EST
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I have the same issue as above Chelmen's complaint. My Honda City always gave noise like bird chirping and they claimed that the sound was came from belting, however, i just changed them last 3 months ago at Honda. Until today, 3 times of service, they still can't resolve it. 2nd issue, my car was encountered underpower during cornering, the acceleration was not smooth and the car return to lower gear was delayed, which I believed had caused this problem. Until today, their technician still can't get solution.

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thereschin
, MY
Sep 29, 2011 2:05 pm EDT
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How nice if the TECHNICAL ppl - those who sits at the counter show more EYE CONTACT so that we, won't feel like we are talking to a machine! ! Best of all, why not go the extra mile to make our (customer) day brighter - WITH A SMILE ! As a customer, I liked to be greeted/served with POSITIVE ATTITUDE . Whatever's your customer facial expression - YOU NEED TO SMILE MORE - DO YOU KNOW that your smile actually HELP us the customer AND YOU FEEL BETTER ? It is the FACE-TO-FACE ENCOUNTER THAT MATTERS MOST . As the "host" (service/technical dept) you, (HONDA) really FALL SHORT in this category even though you sound nice on the phone! So remember, smile .smile, sMile, SMile AND SMILE ! YOU CAN NEVER SMILE ENOUGH - thereschin

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6:00 am EST
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Honda Motor faulty /broken chesis

I have already sent several complaint regarding replacement of faulty chesis No ME4JF082F78692477 through this prtal. A written complaint was also registerd with M/s Prakash Honda Sector 11 Noida (UP) India in this aspect but till date no action has been taken so far. The condition of the chesis is deteriorating day by day. It has been informed from M/s Prakash Honda that a written request along with a snap shot of the faulty chesis has already been forwarded long ago to the menufacturar but no replacement of the faulty chesis has yet been provided. you are requested to take an immediate action in this regard under intimation to the undersigned.
V.K.Saxena

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3:42 pm EST
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Honda Motor unavailability of spares and poor service

The service offered by their outlet at Hyderabad i.e. venkateswara Motors is very very bad. They often note down the complaints when the vehicle is taken for service and in the evening feign ignorance of the same. The vehicle is given back in the same condition as is received without an iota of service or value addition. Replacement of spares is never done on the plea that the spares are not available with them. They are really thick skinned and any amount of pleas to them to attend to your problem falls on deaf ears. Threats of complaint are given a damn.

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Honda Motor warranty and service

i have purchased a Hero Honda- Passion Pro on 15th Jan 2017 from Yuva Motors-Faridabad,

My complaint is here that- Handle is bend from the day one i.e from the showroom
I am facing a alot of problem due to bend in the handle

i have compalint to the assistant Manager of Yuva Motors to the purchased date and taken a written confirmation from him also about my complaint and he said that you will come tomorrow and we can resolve it

But theydidnt resolve my problem, whenever i visited Yuva Motors they said that you can come in the evening, morning, tomorrow

Once he has received my bike and kept it whole day, but didnt do anything on my problem

Kindly suggest me what do i do?

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ashwini_dharwa10
, IN
Aug 17, 2010 9:16 am EDT
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My Bike (PASSION PRO) UP/16/Z/0680 has been serviced from DIVINE AUTO, Noida (UP) couple of day ago but service has not done properly

I have facing lot of problem such as:
Low mileage (30 imply)
Chain Pocket sound
Low pick up
Break shoe
No coating and polishing material available

I have already mentioned some of them at the time of servicing but none of them resolved.

For each complain they told to refill new engine oil. in last 7 month I have refilled new oil 7 time.

Apart from that after one day of servicing oil tank has leaked on highway and when I reached to service center then there is a loss coupling problem of oil removal pocket and service man is around 14 year which shows how the promotion of servicing by expert false.

My complains are 1) Poor servicing 2) less experienced staff 3) low quality material and 4) irresponsibility.

With regards,
Ashwini
ashwini_dharwa10@yahoo.com

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avijit hazra
, IN
Mar 01, 2011 9:01 am EST
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I HAD PURCHASED A HERO HONDA SUPER SPLENDOR(125cc) FORM AVIK MOTORS, NEAR G.T ROAD ASANSOL. I HAVE A PROBLEM OF LOW MILEAGE (IT GIVES ONLY 25-30 KM/L) SINCE THE PURCHASING DATE.AT THE TIME OF PURCHASING THE VEHICLE SALES EXECUTIVE TOLD THAT MILEAGE WOULD BE 50 TO 55 KM/L.BUT STILL NOW I AM GETTING ONLY 25-30 KM/L MILEAGE.ALREADY I LODGED COMPLAIN TO THE DEALER IN THIS REGARDS, BUT STILL NOW THE PROBLEM HAS NOT BEEN TAKEN CARE OF. SO KINDLY RECTIFY THE PROBLEM (55KMPL), OTHERWISE YOU GIVE ME THE LETTER IN THIS REGARDS AND TAKE A NECESSARY ACTION.THANK U (AVIJIT HAZRA PH-[protected])

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nirmal vp
, IN
Oct 18, 2011 6:48 am EDT

i purchased a new cbz extreme bike on may 2017, taken from ACE MOTORS PVT LTD, Leela Towers, Kallai Road, Kozhikode - 673002, Kerala, Phone: [protected]/2429988, Email: acemotors@sify.com, , 2 free services are done..at first service i told them about gear slip b/w 3rd and 2nd gear, after services get slips b/w 2nd 3rd 4th & 5th gears...i also told about self starting problem...they take no actions towars this...i going to prepare complaints against this ..and also bike has a tickling sound in engine and something jerking in back side...proper servicesare not in there...3rd services r coming soon...what can i doooo...I'm planning to take them to the consumer court for this

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koolsagar143
, IN
Nov 03, 2009 12:50 am EST

sir,
MY LOAN NO : LTBNG00006711928
NAME : V.dayananda
PRESENT ADDRES :c/o PRINCIPAL GOVERNMENT UNANI MEDICAL COLLEGE.BANGALORE.5600079.PHONE [protected]

I TOOK ICICI TWOWHEELER LOAN.CLOSED @25/08/2017.BUT NOT RECEIVE IN NOC)NO OBJECTION CERTIFICATION LETTER UPTO TILL DATE.PLEASE PROVIDE THE NOC DOCUMENT AS EARLY AS POSSIBLE.I REQUEST YOU SEND MY NOC TO ABOVE ADDRESS
SINCEARLY
V.DAYANANDA
EMAIL ID.koolsagar143@yahoo.com
[protected], [protected]
BANGALORE 560079

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karteek.j
, IN
Aug 28, 2009 10:44 am EDT

my byke (karizma ...ap 16 bg 2654)is been leeking fuel due to excess flow of petrol...i asked for a change of carborator in company because its in warrenty period in vijayawada, andhra pradesh... staff are saying some thing to me to change flute and needle and even they are adding me that i have to pay bill of 600 for that spares... this problem is been repeating from many months every time they are saying that its due to dust and cleaning the part...so i request company to please sanction me a new carborator

thanking you

j.karteek
[protected]

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sandeep
,
Sep 01, 2008 7:17 am EDT

I have bought Hero Honda CBZ Extreme bike one month ego in southern stores in chennai. I have gone for first servicing. four days after servicing Gear rod has been fell down and horn is not working. Some sounds are coming from the bike. I think they haven't do any thing in servicing. i feel very sad about that. I bought it for 64000/- with in 2 months.. the bike become like this... very poor servicing...

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Tilak 1957
, IN
Sep 20, 2011 8:01 am EDT
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When I reported for third service of my CBZ Extreme which was purchased in Feb 2017 at Sai Motors, Ambala Cantt on 03 September 2017 they even did not wash my bike. When I tried to start my bike next
day it could not start and I found the spartking plug has broken due to over tightening by the mechanic. The workers are rude and do not attend the customers properly. I thing the mechanics are also not trained on the job.

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GIRISHdubey
, IN
Aug 31, 2010 9:09 am EDT
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I am fully agree with above complaints because last week i also purchased new hero honda pleasue, it is not push button start nor kick start it is taking so much time for starting & finally it start by push button not by kick, & this is made for girls so think how much big this problem.

I hope after so many complaints for starting trouble hero honda technical team may do something, because it is the matter of zero customer satisfaction for a leading auto player.

I sincerely requesting to hero honda top management, looks about customer satisfaction & technical aspects.

please do the needful at earliest.

GIRISH
[protected]
girishpuf@gmail.com

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AIT
, IN
Mar 24, 2010 1:37 am EDT
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Sir,
As i mentioned above company dealer point is involved in illegal activities like with out receipt they are collecting cash upto 5000 to 8000 rs.
The amount which they are collecting is for spot delivery with out booking.. these people are herasing out the local people for out commers they are giving the vehicle ..
Pls consider this issue in serious and take action on the delar point..

RAVI MOTARS
B.H.ROAD
TUMKUR.

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Vidhya Bhushan Singh
, IN
Jul 12, 2011 11:54 am EDT

I WANT TO PERCHASE NEW HERO HONDA GLAMOUR DISC BREAK WHEN I WENT TO DEALER MORADABAD M/S JAWAHAR MOTORS DELHI ROAD MORADABAD (U.P) I ASK ABOUT PRODUCT INFORMATION THEN HE HAS NOT SATISFIED TO ME, DEALER CHARGE EXTRA PRICE LIKE ###., EXT. WARENTIEE & INSURANCE HELTH POLICY, TEFLON COATING EXT., BUT I WANT TO PURCHASE EX. SHOWROOM PRICE WITHOUT EXTRA CHARGES.

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Honda Motor lottery complain

dear sir i have received the below mentioned information i requesting from respective department is it true or no

> HONDA LOTTERY
> 754 MAIN ROAD BIGGIN HILL
> LONDON UNITED KINGDOM.
> +[protected]
>
> HONDA FR V 2011
> DATE: 13 / 02 / 2011
>
> CONGRATULATIONS!
>
> You have been approved for a payment of £1.500 000.00 ( One Million Five Hundred Thousand Great British Pounds Sterling ) in cash credited to file Reference Number: HDCA [protected]-A, Ticket Number: [protected], Batch Number:HDC-451-5754-14BL.
>
> This is from a total cash prize of Five Million Euroes shared among all our International Winners in all categories.
>
> Kindly fill the fund transfer form and send it to your claims agent ( Rev
> Frank Jackson ) below are what you are to fill:
>
> 1) Your full name:
>
> 2) Your full address:
>
> 3) Sex:
>
> 4) Age:
>
> 5) Occupation:
>
> 6) Mobile / Telephone Number:
>
> 7) Reference Number:
>
> 8) Country:
>
> 9) Nationality:
>
> You are advised to immediately contact the Honda company online accredited agent ( Rev Frank Jackson ) with [protected]@gmail.com for the quick receival of your awarded prize ( £1.500 000.00 ).
>
> HONDA CLAIMING SECURITY AGENCY
> Email: [protected]@gmail.com
>
> Best Regards
> Stephen Keythe.
> Honda Company Online lottery Coordinator.
>
>

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LEYDA FRANCISCO
, PH
Feb 28, 2011 6:58 am EST
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dear sir, i have received the below mentioned information i requesting from respective department is it a fraud notification or NO?

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2:23 pm EST
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Honda Motor bad, money oriented service

i went today 21-2-11 to do servicing of my bike passion. at the end of the day silencer of bike was totally broken with bike firing in very bad sound. the explanation for that was during servicing (oilling) of other part they need to remove the silencer n it got broken as it was rusted...
now my argument is, i took bike in proper servicing station so that it will get service from technically sound hands, if these guys n maneger r compitant enough, they would have not touched to it, if it was likely to broke, n informed to me regarding that. for me what matters is bike firing was good enough befour servicing n after servicing its tooo bad... i am not mechanic to apriciate these thing befour hand.now i need to change silencer today only.which become extra money apart from servicing...
seen lot of complains against herohonda on internet...if service is good enough...my comlaint is to be looked in to...
Dr.Shrenik P. Dharaskar
consultant orthopaedic surgeon
Mumbai. Ph-[protected]

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Honda Motor spare parts not available even after the cost is paid in advance

Refering to the Invoice No: 16779 Union Motors, Sonari, Jamshedpur. On date 16-12-10 I had requested for replacement of spares of my Pleasure scooter against the insurance claim. As per the rule I had already paid half of the amount on date 16-12-10. But since then I have been told by the Union Motors representative that I may get the sapres within a week. As mentioned the date 16-12-10 it is already more than a couple of months but still I do not find any positive response from the Union Motors represntative. Every follow-up resulted with non-availability of the spares...My complain is regarding the legitimate services that is been promised during the product sale and insurance.
Deatils: Vehicle No: JH-05-X-3545, Make: Hero Honda, Product: Pleasure, Sale Address: Union Motors, Bistupur, Jamshedpur.
Complaint On: Union Motors-Hero Honda Authorized Dealer, Balichela Godown Area, Sonari, Jamshedpur.

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murali sru
, IN
Aug 20, 2011 10:22 am EDT

No basic spare parts in metro city dealer itself, very sad about the hero. they are not hero, its zero,

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Honda Motor nonavaiblity of spare parts

i have purchased honda twister motor cycle on 21/09/2010 from honda showroom at dhanbad. After 2nd servicing it got gear problem. service center's staff suggested to changr its gear drum. But gear drum is not available at service center from last 2month. Now i am suffering from low avrage of motor cycle to and i am not getting any satisfactory answer service center.

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lucky007
, IN
May 25, 2011 7:11 pm EDT

I have same problem with twister spare parts...
I am from Trivandrum and from 2 months I am not able to get delivery for my bike which given for repair under accidental condition.
Its hard to believe that spare parts are not available for new bike.
I am planning to sell it and go for any Indian Bike and will not recoomend any honda bike to my friends. POOR AFTERSALES SERVCE, it hurts without bike.

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yats
, IN
Apr 10, 2011 12:46 am EDT
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I am from Delhi, having the same issue there is non availability of the spare parts for the Cb twister honda bike like spark plug, oil centrifeugal filatera dn air filter. when called the suthroised spare parts shop they said are not aware for the date and time when the Parts will be available. thus THINK TWICE BEFORE PURCHASING TWISTER. DO NOT PURCHASE HONDA TWISTER

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govind bhardwaj
, IN
Apr 04, 2011 7:10 pm EDT

Dear Sir,
I have purchased CB Twister (frame no. ME4JC474FA8020942 and engine no. JC47E0064120)
from Advent Honda, (JAIPUR) 5 months ago at 13/09/2010 . but unfortunately it met an accident 3 months ago. so we took it to the company for the repairing as it was in warranty period.but frm the last 3 months we have been visiting there but they are saying that the parts are not being manufactured from the plant.is it so that the parts are not being manufactured from the last three months?i don't think so. we have been wasting our time and money for the same cause .so sir i request you to pleaze listen to our problem and send the parts in a week time or else i'l make a complaint against the company in the consumer court.
kindly help us and make feedback at (david.bhardwaj@yahoo.com or +[protected]) as soon as possible.
The manager of the ADVENT HONDA also had made Email for this but he doesn't received reply of it

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nnshinde
, IN
Mar 17, 2011 5:54 pm EDT

I have same problem with twister spare parts...
I am from New Mumbai and from 2 months I am not able to get delivery for my bike which given for repair under accidental condition.
Its hard to believe that spare parts are not available for new bike.
I am planning to sell it and go for any Indian Bike :(

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Honda Motor low mileage & low pick up

I'M PURCHASED THE HERO HONDA HUNK FORM NAGAPPA MOTORS, NEAR BYE PASS ROAD MADURAI. I HAVE THE PROBLEM OF LOW MILEAGE (ONLY 25-30 KMPL FOR 40-50 KMS SPEED) FROM VEHICLE PURCHASED ONWARDS.AT THE TIME OF SOLE THE VEHICLE SALES EXECUTIVE TOLD ABOUT RECOMMENDED MILEAGE IS 50KMPL.BUT STILL NOW I GET ONLY 25-30 KMPL MILEAGE.ALREADY I COMPLAINT TO THE DEALER IN THIS REGARDING, BUT STILL NOW THE PROBLEM WAS NOT ARRESTED. SO KINDLY ARRANGE TO RECTIFY THE PROBLEM (50KMPL), OTHERWISE YOU GIVE ME THE LETTER IN THIS REGARDING, TAKE RETURN OF THE VEHICLE & REFUND THE AMOUNT.

WITH REGARDS,
V.MURALI, DME
CONT - INSURANCE

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avijit hazra
, IN
Mar 01, 2011 7:50 am EST
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I HAD PURCHASED A HERO HONDA SUPER SPLENDOR(125cc) FORM AVIK MOTORS, NEAR G.T ROAD ASANSOL. I HAVE A PROBLEM OF LOW MILEAGE (IT GIVES ONLY 25-30 KM/L) SINCE THE PURCHASING DATE.AT THE TIME OF PURCHASING THE VEHICLE SALES EXECUTIVE TOLD THAT MILEAGE WOULD BE 50 TO 55 KM/L.BUT STILL NOW I AM GETTING ONLY 25-30 KM/L MILEAGE.ALREADY I LODGED COMPLAIN TO THE DEALER IN THIS REGARDS, BUT STILL NOW THE PROBLEM HAS NOT BEEN TAKEN CARE OF. SO KINDLY RECTIFY THE PROBLEM (55KMPL), OTHERWISE YOU GIVE ME THE LETTER IN THIS REGARDS AND TAKE A NECESSARY ACTION.THANK U (AVIJIT HAZRA PH-[protected])

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4:16 pm EST

Honda Motor inability to sort out service problems

I have been trying for the last month to have my Honda Civic iVTEC service problems sorted out to no avail. I complained at 30000kms of a strange noise when I turn, Centurion Honda said it was fixed, which it wasn't, between 30 & 45000kms it went in again for the same problem, still not fixed. At 45000km, same problem reported as well as other numerous ones, told problems were sorted out & that the noise when I turn is a default noise that Honda's power steering makes (I do not believe this). My problem was then passed onto Honda SA Customer Care & I have been trying for the last month to have my vehicle fixed. There was an offer for my vehicle to go to Honda Hatfield to have it looked at & a report given on all the problems with the vehicle but because I need a courtesy vehicle I am now on a supposed waiting list as per the last email I received from Honda SA on 13 April. I also have foglights which have shattered which I am told is a common problem with Honda, no response has been received from email sent 19 April to Raelene Zacheus insisting on a response. Is this the kind of service that Honda proud of ? I am so livid & do not feel that the vehicle is safe to drive.

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11:02 am EST

Honda Motor battery problem

2008 Odyssey does not have the cut off to save the battery equiped in this van. The kids leave the dome lights on mostly and the van would not start the next morning. Honda Canada has no solution for this. As you would see other vehicle manufacturer cuts off the lights after 15 minutes of having the lights left ON. What a response that system responds to user need?. Or may be the understanding of the engineers that they cannot design the cutoff to save the battery enough to crank the engine as priority. I checked with Honda it is not even included in 2011 Honda van either. so be carefull before getting into a Honda Van.

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kiania00
Hamilton, CA
Nov 23, 2011 9:53 pm EST
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Sick and tired of Battery dying trouble on 2008 Honda Odyssey. I cannot regret more to the day i bought this van brand new. It is dead and the idiots who designed it did not think through

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BradE
Fremon, US
Mar 26, 2011 9:58 pm EDT

This is a major problem with the Honda Odyssey Minivan. It's partially the fact that the lights won't cut off after an extended period of time staying on, but a bigger problem is that the battery dies very easily. I have another car that I can leave a reading light on all night, and it doesn't drain the battery. This issue started happening within the first few months of owning my 2008 Odyssey. I have friends with 2010 and 2011 that experience the same problem. It baffles me that Honda can't figure this out! We also have a clunky transmission. I would not recommend the Honda Odyssey!

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11:48 am EST
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Honda Motor very very bad management & services

Hai sir my name is koteswararao, my bike number no.AP26AH5787, I have been using Passion Pro for the last three months, my bike 2nd service given sarayu auto, 6-3-504, 505, mini by pass road, nellore-003.11/12/2010 at 9.00am, my bike take 5.00pm, job card no.153218, No oil change, no water service, my bike problems walls, handel, prablams .alredy write job card, not have good behavior in sarayu auto nellore ap my bike repair other service station, i request you sir for this showroom is not satesfied any custamer here not have respect for custamer not have good behavior for owner is not a good man is avery time fiting to custamer and sir here not giving praparly servicing here not give respect workers also sir like that have here mater then what i told you sir and have one more problem also new bikes have no thats parts also exchange sir please help the custamer is very prablem sir

I need a report from 11/12/2010, , , Not responding any hero Honda company parsons, still date 04-02-2011...hero honda customer service & mengement very very poor...to bad bad bad company...
Thanks
Regards
Koteswara Rao,
Nellore.
[protected],
[protected].

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Update by HERO HONDA MANAGEMENT SERVICE VERY VERY
Feb 05, 2011 12:30 pm EST

NELLORE SARAYU AUTO DEALER IS VERY BAD

Update by HERO HONDA MANAGEMENT SERVICE VERY VERY
Feb 05, 2011 12:28 pm EST

HELLO YA THIS COMPANY VERY BAD, , SEE NELLORE SARAYU AUTO DEALER IS VERY BAD, SERVICE WORKERS & EMPLEOS & SERVICE MANAGER NOT GIVE RESPECT IN OWNERS YOUR COMLENT IS VERY VERY GOOD...

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1:03 pm EST
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Honda Motor unsatisfactory service

Dealers Code:DL 010003, Name: Swarup Motors (P) Ltd, 186-187, Patparganj Industrial Area, Delhi-92, Customer Code:WS15352, Customer Name:Anil Kumar Pathak, Job card no.10JC14654 dt.06.01.2011.
Dear Sir
So far I have got my all servicing (Free/Paid)done from Honda authorised service station only.But this time it was a horrible experience.It was only a routine service.From the day one it gave starting troubles as I had gone with it to station for service.Somehow I was managing the run in the hope that it would run smoothly but finally it broke down on way & I had to take emergency help to get it started.Finally I got it checked up with a mechanic outside & to my utter surprise, I found that neither carburetter, filter, spark plug etc was not at all cleaned.Only engine oil was changed & a little washing. I think these people are bringing bad name to the Company & are not suited to run the service station, being unethical trade practice.Please look into the matter & reply.
Regard
A.K.Pathak, Mob No.[protected], E.mail ID:[protected]@gmail.com

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Update by A.K Pathak
Jan 18, 2011 1:09 pm EST

THIS IS REALLY A VERY GENUINE & OBVIOUS COMPLAINT.MOST OF US FACE THIS BUT WE IGNORE THIS.THE COMPLAINT MUST BE TAKEN SERIOUSLY .

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4:41 am EST
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Honda Motor honda service sucks

My Honda Accord which just over 1 year was stalled along jln 222. To my relief because Honda Service Centre just rite in front of me . Its about 6.30pm which the garage door was closed but people still inside there preparing to leave. I tried to ask for their help but was turn down, I was told no mechanic available. As people usually did when their car broke down, I open the car hood even though I know nuts bout Honda car while the expert inside the service centre just don't give a damn. I ran a diagnostic using my torch light, I believe those suckers with their hi-tech diagnostic machinery was laughing behind the garage door. Still haven't figure out what is the problem with my car I tried to call almost half of my phone book contacts (since the service centre just in front of me don't want to help, what good if I call Honda helpline?). The best part is a police patrol car stop by and almost arrested me thinking me trying to steal car as a few new Honda cars parked there, who may think you are trying to fix your Honda by yourself in front of a Honda Service Centre? I think Honda Malaysia should look into their poor customer service level.

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2:52 pm EST
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Honda Motor fuel tank

Dear Sir
I have purchased a new unicorn bike from jain motor AND TRACTOR, jhansi being an CONTRACTOR in railway(Sub/Clk PRASHANT, Tele - [protected]) and E Mail ID [protected]@gmail.com) residing at UP jhansi. I have visited 100 times to jain motor AND TRACTOR, jhansi but the fuel tank is not changed. I have already paid as the near same amount in petrol for visit to jain motor AND TRACTOR, jhansi which is cost of new fuel tank. I am fed up, if the company/agencies is not changed my battery within 24 hrs, i will go to consumer court. It is kindly re guested to terminate/changed mech and manager of cargo Moters and put in black listed regarding consumer satisfaction and employed a good and master tech be employed for reputation of your company.

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Honda Motor high pressure sales tactics

Went into Clarington Honda in Bowmanville as it is convenient to the highway. Looking for information on new 2011 Odyssey LX. I asked about availability as there were none on the lot, and financing.
Salesman, very polite etc. They asked for my keys and ownership to check-out my trade. Then asked for my credit card as a "show of good faith" that I serious about looking for a car. Odd but...whatever! Salesman comes back with a credit card slip for $1000 on my card for a down payment so they can do a search for a van.
Sales Manager gave a quote to the salesman on my trade, that was low, but was not unreasonable. I said no thanks, but what about availability of the new ones? I'll sell my van privately, and "can I have my keys, credit card and ownership back please?" he says right away, and brings over the sales manager (no keys, card or ownership) He's telling me the problem with my van 11 years old 360, 000 km etc and then ups his offer. I say I'll think about it, I've given the salesman my e-mail and fax # I've got his cards etc. "I've got to go, Give me my stuff and I'll contact you." At this point I'm getting freaked out that I'm trapped with no keys etc.
Always very nice and polite, but now the sales manager is telling me to meet with the financial officer I say "I'd like to go now, please just give me back my Keys!"
They maneuver me into the financial officers office, where he has a bill of sale. He says I have to sign it for him to do a credit search for a bank etc. At this point I still don't know if any vans are available in Ontario, or finance rates or anything. I sign, but at this point I honestly would have signed anything to get out of there. They insisted on keeping my ownership, and gave me a photo copy. (Still no info on availability or finance rates)
As soon as I got home I sent a polite e-mail saying I would not be buying a new van right now, please refund my credit card and mail back my ownership. Next day the sales manager called and left a message, being all polite and asking what the problem was, and how they wanted me to be comfortable etc. I sent a second e-mail, not polite, demanding my ownership be Express Posted back to me, and threatened legal action. Reply again very polite, saying I had to go back in to get my refund.
Basically they got my keys, and would not return them until I had signed on the dotted line. They are very crafty, because they make you feel that your own unease is silly and they're "just there to help" In all I asked for my keys back 3 times, and every time they steered me in another direction. The last time I was at the door pleading for my keys back. At that point they could keep the credit card for all I cared, I knew I was being manipulated, I'd seen a 5th estate program on CBC years ago about unscrupulous car dealers on the west coast, and this was text book, but for the life of me I couldn't get out. I didn't want to be impolite, and that's how they got me! Maybe all big dealers are like this but I've dealt with a number of smaller town dealers over the years and this experience was new to me!

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Ryan WF
Bowmanville, CA
Dec 02, 2013 8:55 pm EST

Last week a Clarington Honda Service Technician destroyed my 2010 van by driving it into a lamp post. Now dealership will not return my calls, and Honda Canada states it is a dealership problem, let the dealership deal with it.

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hondablogger
, US
Feb 23, 2011 12:08 am EST

HONDA OF PRESIDENT SCAMMER! HENRY COFFEEN CON-ARTIST!

http://www.hondaofburleson.com/

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Honda Motor pedal minyak

saya memiliki honda accord 2.3vtil, pendaftaran BGU696( rekod complaint sudah ada di honda malaysia), masalah pada kereta saya adalah pada pedal minyak, ianya terlalu keras hingga kan bila pedal minyak di tekan akan pasti terangkat tempat duduk pemandu, setiap kali saya menghantar kereta saya untuk diservis di pusat service honda, saya nyatakan masalah ini, jawapan yang saya terima adalah, pedal model honda ini memang begitu, tetapi kereta rakan-rakan saya yang sama model dengan saya, pedal minyak kereta mereka lembut sahaja dan apabila saya periksa di bengkel biasa, diakui memang pedal minyak kereta saya bermasalah, saya harap mendapat jawapan yang tidak mengecewakan saya.no telefon saya [protected].

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Panchatcharam
, MY
May 10, 2011 4:16 pm EDT

hi im pancha..i bought honda accord on november 2010..its almost seven months and its giving me a lot of problem...firstly im not happy with the water mark on the mirror..secondly on the labour day we went to johor bharu when we wanted to fill oil on the highway the fuel tank cannot open we feel so angry and upset with my new car.On 8/5/2011 i went to honda dealer at Serdang Raya Global Amity sdn. bhd. to check out what's worng with the fuel tank they make me for 1hour 20 minutes at last they said the problem is because of the cable and they have no stock.They promise to give us a call on following monday or tuesday until now there is no response from your Honda Dealer..
Im very upset with Honda..I never expect this from Honda, its very embrassing me...i hope you will take action as soon as possible..

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3:25 pm EST

Honda Motor scam!

THE HONDA, CR-V, LX COMPANY.
520 London RdSlough, GL3 7QY,
United Kingdom
Reference Number:HONDA:652-662/25.

Dear Winner,

Congratulations, you have just won a brand new HONDA CR.V LX car
and a cash prize of Ј500, 000.00 {Five Hundred Thousand Great British Pounds(GBP)
in the satellite software email lottery. On line Sweepstakes International
program held on October.1st, 2010. Conducted by HONDA LOTTERY BOARD in which
your e-mail addresses was pick randomly by software powered by the Internet.
--------------------------------------------------------------------------------
Officer Name: Mr.Morrison Luke.
Email: [protected]@gmx.com
Phone:+[protected]
Honda LX.House London.UK
---------------------------------------------------------------------------------
Below is the claims and verifications form. You are expected to fill
and return it immediately so we can start Processing your claims:

1. Full Names:
2. Residential Address:
3. Direct Phone No
4. Fax Number
5. Occupation:
6. Sex:
7. Age:
8.Nationality:
9.10 Annual Income:
10.Won Before:
11.Batch number:AT-040SB06-03
12:Ticket Numbers:[protected]
--------------------------------------------------------------------------------
We wish you the best of luck as you spend your good fortune. Thank you
for being part of our commemorative yearly Draws.

Sincerely,
Mrs. Lissa Walter
Honda CR.V.LX Promotion Team

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Honda Motor In-depth Review

Company Overview: Honda Motor is a renowned automotive company that has been in the industry for several decades. With a strong global presence, Honda is known for its commitment to innovation, quality, and customer satisfaction.

Product Range: Honda offers a diverse range of vehicles, including sedans, SUVs, hatchbacks, motorcycles, and power equipment. Whether you're looking for a reliable family car or a thrilling motorcycle, Honda has a product to suit your needs.

Quality and Reliability: Honda has built a solid reputation for producing vehicles that are known for their exceptional quality and reliability. Their vehicles are built to last, with rigorous testing and quality control measures in place to ensure customer satisfaction.

Customer Service: Honda is committed to providing excellent customer service. Their knowledgeable and friendly staff are always ready to assist customers with any queries or concerns. Whether it's during the purchasing process or after-sales support, Honda strives to exceed customer expectations.

Innovation and Technology: Honda is at the forefront of automotive innovation and technology. They continuously invest in research and development to bring cutting-edge features and advancements to their vehicles. From hybrid technology to advanced safety systems, Honda is dedicated to enhancing the driving experience.

Environmental Sustainability: Honda is committed to reducing its environmental impact. They have implemented various initiatives to promote sustainability, such as developing fuel-efficient vehicles, investing in renewable energy sources, and reducing waste in their manufacturing processes.

Pricing and Value for Money: Honda offers competitive pricing for their vehicles, providing customers with value for their money. With a range of models and trim levels available, customers can choose a Honda vehicle that fits their budget and offers the features they desire.

Reputation and Brand Image: Honda has established a strong reputation and brand image in the automotive industry. Known for their reliability, performance, and innovation, Honda vehicles are highly regarded by consumers and automotive enthusiasts alike.

Safety Features: Honda prioritizes safety and equips their vehicles with advanced safety features. From collision mitigation systems to adaptive cruise control, Honda vehicles are designed to keep occupants safe on the road.

Performance and Efficiency: Honda vehicles are known for their impressive performance and fuel efficiency. Whether you're looking for a sporty driving experience or a fuel-efficient daily commuter, Honda offers a range of options to suit different preferences.

User Experience and Comfort: Honda vehicles are designed with user experience and comfort in mind. From ergonomic seating to intuitive infotainment systems, Honda ensures that drivers and passengers enjoy a comfortable and enjoyable ride.

Maintenance and After-Sales Support: Honda provides comprehensive maintenance and after-sales support for their vehicles. With a network of authorized service centers and trained technicians, customers can rely on Honda for regular maintenance, repairs, and warranty services.

Dealership Network: Honda has a wide dealership network, making it convenient for customers to find and purchase their desired vehicle. With dealerships located in various cities and regions, customers can easily access Honda's products and services.

Online Presence and Digital Services: Honda has a strong online presence and offers various digital services to enhance the customer experience. From online vehicle configurators to virtual showrooms, Honda leverages technology to provide customers with convenient and informative online interactions.

Comparison with Competitors: When compared to its competitors, Honda stands out for its reliability, performance, and overall value for money. While each brand has its strengths, Honda consistently delivers on customer expectations and offers a well-rounded package.

Overall Rating and Recommendation: Based on its strong reputation, commitment to quality, and customer satisfaction, Honda Motor receives a high overall rating. Whether you're in the market for a car or motorcycle, Honda is a brand worth considering for its reliability, innovation, and excellent customer service.

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Phone numbers

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Website

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