The most trusted and popular consumer complaints website
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Share with Others

Recently Discussed Complaints

1. (19 mins ago)
Collect Pros
Collections scam
2. (22 mins ago)
Sears Kenmore Elite French Door Refrigerator
Dept of energy agreement does not compensate me properly
3. (29 mins ago)
No cat & no deposit refund
4. (30 mins ago)
Vashikaran Fraud
Vashikaran | Vashikaran Mantra | Vashikaran Services
5. (33 mins ago)
Barrhead Travel
Travel insurance

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

Ginny's, Monroe, Wisconsin Complaints & Reviews - Poor Customer Service

Ginny's Contacts & Informations


Posted:    NoeticWizard

Poor Customer Service

Complaint Rating:  100 % with 5 votes
Contact information:
Monroe, Wisconsin
United States
Ginny's gets an "F" for poor customer service. And it gets a double "F" grade for poor website design that makes it impossible to pay your bill. Sometimes it works and other times it doesn't work. When you call to make payment, make sure you call midday because they don't answer the phone and you get a recording that says "call back later." Their customer service staff are rude and unapologetic for the kinks in the business practices. I also found accounting mistakes on my bill. Over all, if you want to be frustrated and if you like having difficulty paying your bill on time, by all means shop at Ginny's. Otherwise, don't waste your time or money.
Comments United States Home & Garden
Share with others:  
Was the above complaint useful to you?    


Sort by: Date | Rating
 2nd of Mar, 2012 by   desertgarnet 0 Votes
I agree about the customer service...it is not there. I have had no problem with the bill pay. I am having problems with getting any answers. You email them and the don't answer...you call and you can't get through. Ginny you need to improve you customer service, before everyone starts shopping somewhere else...There is a lot of better places to shop and you are not worth the frustrations. I give them an F for customer service and a D for their other efforts if any

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)


Consumer Agency Gains, But Foes Still Remain

RSS Feed
Login close

Forgot your password?