Complaint Rating:

Company information:
General Electric
1949 W School St
Chicago, Illinois
United States
Phone: 773 5393831
www.gemoney.com

I own a group of apartment buildings in the Chicago metropolitan area. I purchase major appliances an average of once per month. (refrigerator, stove and dishwashers). General Electric has a way of voiding their warranty by charging $90.00 for a service man to examine the appliance. THEN they charge DOUBLE the cost of labor thus discouraging any further investigation by the owner to continue the claim.

To compound the felony: GE calls up and ADVISES the customer the cost effectiveness of discarding the broken appliance altogether and purchase a new one!

By the way: GE has sold their appliance division because of precipitously falling sales.