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eMusic Complaints - fraud

Review all eMusic complaints

eMusic

Posted: 2009-05-31 by

Frank

fraud

Complaint Rating:

Company information:
emusic
United States

Stay away from this company. They are crooks. If you've ever done business with them and cancelled, they'll sign you up a year later, using the credit card information they have on file. Total scam artists who need to be shut down. Contact your State Attorney General and the FBI's Internet Fraud Office.

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United States

Entertainment

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86 days ago by

Chuck Turner

+1 Votes

"I was duped by an email inviting me to 'check out a new offer' and one click later I was billed - it turns out that they had kept my billing information from a prior account which I had cancelled. "

They did the same to me - my experience with the prior account was fine and it was quite clear that you have to cancel before the free trial ends or be charged. I did this and no problems there, was not charged.

But a few months later I got an email offering 75 free downloads if I rejoin and when I clicked more info to check it out, one click later I had been billed - without even logging in or re-entering card details! Very deceptive. I liked emusic and was thinking about rejoining anyway but after this trick I will NEVER use them again.