Complaint Rating:

Company information:
MGW
California
United States

Direct TV decided after being told to terminate service instead to place it into their "suspended" category.

They have since then charged me for 3 months of service I never received.

I had to call my credit card company and not only object to the charge but terminate the current credit card number and get a new one issued.

After speaking with two Direct TV representatives I was told that's just the way it is. There was nothing they could do about it.

This is absolutely illegal, immoral and unethical.

I will be filing my case in small claims court this week.