The most trusted and popular consumer complaints website
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Share with Others

Recently Discussed Complaints

1. (7 mins ago)
Coca - Cola
Winning a lottery
2. (8 mins ago)
justin brown
Re: non voice form processing running succesfully, book slots now
3. (15 mins ago)
Splendid Group
Splendid builders always ask only about the money,
4. (17 mins ago)
Pay Power Visa
Took money and never applied to prepaid debit card
5. (22 mins ago)
Holsted Jewelers
Gift cards

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

firstSTREET/Jitterbug cell phone, Summerville, SC, South Carolina Complaints & Reviews - double debit from checking

firstSTREET/Jitterbug cell phone Contacts & Informations

firstSTREET/Jitterbug cell phone

Posted:    SSchad

double debit from checking

Complaint Rating:  100 % with 3 votes
Ordered phone 7/10/09 (Janet). Called 7/24 because phone not rec'd.
Jamal tells me order did not go through but he would be glad to process another order. He does not know why I was not notified when 1st order not processed. On 7/27 two phones, one by UPS (orig order) and one by FedEx (2nd order) arrive. Get instructions for returning and promptly do so. On 8/10 I finally speak with Supervisor Christopher and he understands my distress regarding debit ($207.47 ) from my checking acct. He also says cell phone was rec'd back 7/30. Assures me he will expedite (normally returns take at least 3 weeks - not stated anywhere in fine print). On 8/26, Desiree tells me credit was issued 8/24 but usually takes 3 to 5 business days to be applied. I, of course, by this time am completely out of patience and tell her that is beyond ridiculous since they were certainly able to immediatly debit my account for said cell phone. She just gives me one of many "I'm sorrys" I have already heard.
Will never recommend Jitterbug and I tell anyone I can about my awful ordeal with this company!!
Comments United States Mobile & Cell Phones
Share with others:  
Was the above complaint useful to you?    

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)


Is The Oklahoma Tax Commission Shortchanging Some Cities?

RSS Feed
Login close

Forgot your password?