Dollar Rent A Car, Sanford, Florida Complaints & Reviews - Dodgy charging

Review all Dollar Rent A Car, Sanford, Florida complaints

Dollar Rent A Car

Posted: 2009-10-11 by

VickieMH

Dodgy charging

Complaint Rating:

Company information:
Dollar Rent a Car
Sanford, Florida
United States

Reserved car online with Dollar Rent a Car, Added all relevant information and ticked all boxes. Quoted $ 416 Got to Sanford Airport on 25th Sept told that they would need to add insurance to the quote, the quote came out at $ 1300 dollars. nearly $ 900 for two weeks insurance?

My advice dont use Dollar people are complaining about their tactics all over the sites, see link to trip advisor below for someone else that had the same problem as us. Rip off. and they use pressure tactics to get you to upgrade. Snotty staff with no customer care.

Try Alamo, great service no pressure for car for $ 635 a mid size well maintained car.

http://www.tripadvisor.co.uk/ShowUserReviews-g34515-d120305-r46207649-Disney_s_Port_Orleans_Resort_French_Quarter-Orlando_Florida.html#CHECK_RATES_CONT

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United States

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18th of Jan, 2011 by

AGAINST UNFAIR BUSINESS PRACTICES

0 Votes

MY FLIGHT WAS CANCELED IN ATLANTA DUE TO WEATHER AND DOLLAR RENT A CAR CHARGED ME $515.00 TO RENT ONE OF THEIR CARS FROM ATLANTA TO NASHVILLE. I WAS SHOCKED AND FELT SCAMMED BUT WAS BETWEEN A ROCK AND A HARD PLACE BECAUSE I NEEDED TO BE IN NASHVILLE THE NEXT DAY. WHEN I RETURNE HOME I WENT ON THEIR WEBSITE AND DISCOVERED I COULD RENT THE SAME CAR, ON THE SAME DAY OF THE WEEK, TO THE SAME DESTINATION WHERE I WOULD BE DROPPING OFF THE CAR AND WOULD BE CHARGED $111.00 INSTEAD OF $515.00. THOUGH THEY GAVE LAME EXCUSED FOR THIS RIDICULOUS OVERCHARGE IT IS MY OPINION THAT THEY SAW A CHANCE TO RIP OFF THE PUBLIC AND TOOK FULL ADVANTAGE OF IT.