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DirecTV Complaints & Reviews - Worst company on earth

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DirecTV

Posted: 2010-01-14 by

Trebole663

Worst company on earth

Complaint Rating:

Company information:
DirecTV
United States
directv.com

I signed up for Direct TV accepting a promotional offer which has turned out to be my costly to me in phone calls, e-mails and my time. I have sent numerous e-mails to customer service and the response is possitive but I cannot get them to credit my account. I am tired and fed up with the situation and would just like to end it now. I never in my life had such a response from any customer service department. ABSOLUTELY and TOTALLY ENEPT.

Comments

United States

Satellite & Cable TV

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22nd of Apr, 2011 by

Rubymarie

0 Votes

Direct TV Worst thing I could have done was get Direct TV
We switched to Direct TV after receiving a promation when buying a new tv at Best Buy, after a while we changed all our tv's to Direct TV we were told we could get the receivers from them or buy our own from Best Buy, we decided to buy from Best Buy. When our contract was up Direct Tv said we had to send all the receivers back to them, I told them we bought four of them and they said we were only leasing them, I explained to them we bought them from Best Buy and they said it doesn't matter, they have an agreement with Best Buy, well I sent them the receivers since I don't have any use for them, just to be finished with their company. Well today 4/22/2011 I received a bill for $59.95. So I get on the phone with them only to be told it was for a pay for veiw event in 2008 that they found on one of the receivers I sent back to them, they said because we didn't have a phone line connection they didn't get the information and we owe them. I told them we paid every bill we recieved from them and if they didn't bill us back then it was their fault, so I asked to speak to a supervisor, The supervisor must have been a clone because they all seem to have a mind set that what ever they say is correct and the public has to accept it.