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Mistreatment of employees

Complaint Rating:  82 % with 79 votes
82% 79
I am one of your older customers as are many of my other friends who like to shop at Dillards, but find it difficult to locate a place in convenient locations to sit for a few minutes to "regenerate" and continue our shopping. Many of my dollars have been spent though the years at your store in Longmont. Colorado and that is one of our pet peeves that would help us remain true to the department store and not BIG BOX horrors of the younger generation. Another PLUS would be small attractive shopping carts to aid us in traveling from one department to another without having to run back and forth to the parking lot to unload merchandise as we proceed through the different departments.

Although I use your credit card often I also frequently pay cash or use my airline miles card to pay for items I purchase. Just Remember us "old timers " often have more disposable income than do the younger generation!!! Thanks for your consideration, and for asking for complaints from LOYAL customers.

Marilyn Palmer
99@ of your sales staff are very pleasant and helpful which is greatly appreciated...
Complaint comments Comments (96) Complaint country United States Complaint category Job & Career


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 23rd of Dec, 2006 by    0 Votes

Dillard's - Employee Treatment
United States

I made a purchase at a Dillard's store on 12/22/06. I was told by the cashier to go on-line to register for a $2500 shopping spree. The email address is bogus and routed me to this website!
 11th of Jan, 2007 by    0 Votes
I just spent $80.11 at dillards in Lubbock Texas. My ticket says to register on line for $2500. Shopping spree, but i was not able to register and the website seems to be a fake.
 1st of Feb, 2007 by    0 Votes
I also can not find information on $2,500.00 shopping spree. I would thing this would breaking the law?
 8th of Feb, 2007 by    0 Votes
I tried to register for a shopping spree as advertised on my purchase receipt but no site exists for this.
 18th of Mar, 2007 by    0 Votes
Offer written on the bottom of my receipt 3/17/07. I've spent a lot of time trying to find the advertised offer. Should not be printed on receipt if offer is not longer available.
 7th of May, 2007 by    +1 Votes
I totally agree with you on this issue bur you have to understand that the various complaints regarding mistreatment of employees goes all the way back to when Dillard's was started.

In todays market place Dillard's is stuck in the 50's and 60's when it comes to dealing with employees. For instance, if you miss a day of work due to illness you must bring a note from your doctor. This practice is nothing more than harassment.

I have worked for several large corporations such as Black and Decker, Johnson & Johnson, and J.C. Penny and not any of these companies required a note from my doctor in fact this practice is borderline with the federal HIPPA statute which basically states that your medical records are private and you do not have to share them with anyone. All we need is for several employees to band together and file a federal lawsuit against Dillard's to put a stop to this practice.

If this happened, Dillard's could be fined thousands and also be made to pay financial settlements to those they have broken the law against.
 18th of May, 2007 by    +1 Votes

Dillards - This IS a valid address for the free shopping contest!
United States

This is NOT a complaint. I found the website by imputing the www.dillards.com/shoppingspree in the Address (http://) address bar. If you are using your internet provider page address bar, you probably will not find it.

It IS a valid contest, and I have entered twice!

Try it this way!!!

Good Luck! :)
 18th of May, 2007 by    0 Votes
I have alot of receipt from dillards but can not get online to register it not going thought can some one help
 20th of May, 2007 by    0 Votes

Dillard's - Employee Treatment
United States

Shopped Dillard's on yesterday 5/19/07, spent $67.58 and also bought a gift card for $15.00 and on both receipts the free shopping spree existed to enter. My attempt to do so presented me with a "no can do". That website doesn't exist. This is false advertising!
 21st of May, 2007 by    0 Votes
The web site www.dillards.com/shoppingspree does not give you Dillard's!
 3rd of Jun, 2007 by    0 Votes

Dillards - Shopping Spree - great way to lose customers!
United States

I tried to register for the $2500 Shopping Spree shown on my receipt. Could not register. Spent too much time fooling around with this. Can shop other places rather than Dillards. If you are offering something, follow up to make sure it works. Great way to lose customers.
 6th of Jun, 2007 by    -1 Votes
OK -- I registered for this shopping spree. I believed in my heart that I was absolutely going to win this spree. I don't have the kind of money it takes to support a family of six and give them the things they want to be "like the other kids". My daughter is going into her Junior Year in High School this fall and I was sooooooo hopeful and convinced that this would be the spree to allow me to support her needs and build up her self esteem. My oldest son is getting married -- I just knewwwww that this would allow me to give him and his fiance' nice gifts -- after reading all the negative comments I am soooooooo ashamed I fell for this -- I just know Dillard's is a better agency than this. What is going on -- I just don't want to really believe this was a hoax.

Thanks and don't disappoint the public here.
 20th of Jun, 2007 by    0 Votes
I found the web site without any problems and also I completed the form and it was accepted without any problems. I think some of the problems that others are experiencing is just like any other problems that we all experience.
 1st of Jul, 2007 by    0 Votes
My receipt state to register by 9/2/07. 02410410043029xxxx
 11th of Jul, 2007 by    0 Votes
Can't make this work & am VERY annoyed.
 14th of Oct, 2007 by    0 Votes
I tried to get to the shopping spree contest and did not have any luck. Tried a few times.
 24th of Dec, 2007 by    0 Votes
I completley agree with Mr Graves. I truly thought that Dillards would have oomph to stand as they should.

The public gets dissapointed every day, now Dillards has jumped on the band wagon and is raising a rucus not soon to be silenced.

Shame on you Dillards.
 26th of Dec, 2007 by    0 Votes

Dillards - Unable to access shopping spree!
United States

What sort of scam is Dillars's hooked up to??? I tried the web site given on my receipt and was led to some prize winning access line that charges 10.00 a month. Get real Dillards!
 5th of Jan, 2008 by    0 Votes

Dillard's - Employee Treatment
Dillard's Dept. Store
Macarthur Mall
United States
Phone: 7576226800

Was given the shopping spree website on my receipt today but the website does not even exist. What gives?
 23rd of Jan, 2008 by    +1 Votes
I do have a question for employees of Dillards. Do you think it's fair for the company to cut your pay if the store does not have the revinue? In other words , this is a new store, two years old in Feb 2008 . Dillards has cut the pay of many good employees, that have been with from the start of the store. Is that fair?

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