The most trusted and popular consumer complaints website
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Share with Others

Recently Discussed Complaints

1. (0 mins ago)
Amir Abouriche
I can’t find Amir Abouriche
2. (0 mins ago)
HBS Health Deal
I paid for what I haven't ordered
3. (4 mins ago)
lost camera
4. (8 mins ago)
Cri Purchasing Corp
Rude, won't tell us who we owe
5. (8 mins ago)
Walmart Vision Center
Billong fee

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

, Dallas, Texas Complaints & Reviews - Corporate policy

Contacts & Informations

Posted:    Jpatrick1952

Corporate policy

Complaint Rating:  0 % with 0 votes
Contact information:
AT&T dba New Cingular Wireless Pcs, LLC
Dallas, Texas
United States
I have repeatedly received unsolicited and unwanted pornographic and/or profane video text messages from an AT&T customer. After the first time I texted them and told them not to text me. I have received more of these texts. Yesterday, I received one with my 11 year old grand daughter sitting next to me. I called AT&T customer service and they said that there was nothing they could do even though I used the offending party's AT&T number to get into customer service. To call the offending party was, according to corporate policy, an "inappropriate customer contact"! It is okay for the AT&T customer to text pornography and profanity to people they do not know, to include children. However, it is "inappropriate customer contact" for AT&T to contact their customer and ask them to refrain from texting unsolicited and unwanted pornography and profanity. I always thought pornography was not meant for kids and public display. The customer service representative, after conferring with her supervisor, suggested I call them or text them on my time and money and once again ask them to refrain from this behavior. I suggest that AT&T condones this behavior. If they are not part of the solution, then they are part of the problem. At that, I told them I was turning this over to the Tacoma Police Department in a formal complaint.
Comments United States Mobile/Cellular Service Providers
Share with others:  
Was the above complaint useful to you?    

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)


How to Buy an Auto Safety Kit

RSS Feed
Login close

Forgot your password?