Complaint Rating:

Company information:
Ebay/PayPal Credit Card
Troy, New York
United States

I cannot believe these guys! They have called me 3 times in 6 months for "fraud protection". What this means is that each time I use my Ebay/PayPal credit card, they hold or cancel the transaction and then call me to confirm the card isn't stolen. It has happened to me out of the country and in, and always hurts me. This last time (1 hour ago) I made a purchase of hotel reservations online at a great price...and instead of using my bank credit/debit card, I stupidly used their card. The worst part, is that I called to check it was OK to use, and then clicked the "purchase" button while on the phone with them! They then called me 2 hours later and left a message from fraud services. I called them and they asked me all sorts of security questions, even though I had just been on the phone with them! They then said the purchase was canceled and that I had to buy them again...but they were all sold out right after I bought them! I told them and they said sorry they cannot allow the purchase I made, I have to make a new one. They are the worst, customer care non-existent, canceling this card ASAP!

DO NOT GET THE EBAY/PAYPAL MASTERCARD, IT IS GE MONEY BANK, AND THEY ARE THE WWWWOOOOORRRRSSSTTTT!